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Pocono Resort Conference Center - POCONO MOUNTAINS

Property class: 2.5

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Photo gallery for Pocono Resort Conference Center - POCONO MOUNTAINS

A hotel room with a large bathtub, a bed with a wooden headboard, two bedside lamps, a desk with a computer, and a window with curtains.
A modern building with a covered entrance, a parking lot, and a clear sky.
A room with a spiral staircase, patterned carpet, a lamp, and a couch.
A reception desk at Pocono Resort Conference Center with a purple wall, a black counter, and a red bow.
A hotel lobby with a fireplace, a television, a Christmas tree, and seating areas.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • 24/7 front desk
The current price is $97
$89 nightly
$97 total
Total with taxes and fees
Sep 9 - Sep 10

Explore the area

View in a map
35 Hospitality Way, White Haven, PA, 18624
  • Place, Hickory Run State Park
    ‪3 min drive‬
  • Place, Lehigh Gorge State Park
    ‪6 min drive‬
  • Place, Split Rock Resort Indoor Waterpark
    ‪9 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, and a couch.

Deluxe Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a television, a desk, and a chair.

Deluxe Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, and a couch.

Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Accessible Bathtub, Non Smoking

A hotel room with a bed, desk, chair, television, and a painting on the wall.

Deluxe Room, Accessible Bathtub, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Romantic Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bathtub, a bed with a wooden headboard, two bedside lamps, a desk with a computer, and a window with curtains.

Romantic Room, 1 King Bed, Non Smoking, Jetted Tub

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Non Smoking

A hotel room with a bed, desk, TV, and curtains.

Family Suite, 2 Bedrooms, Non Smoking

  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

White Haven

When you stay at Pocono Resort Conference Center - POCONO MOUNTAINS in White Haven, you'll be near the airport, within a 15-minute drive of Split Rock Resort Indoor Waterpark and Jack Frost Mountain Resort. .This hotel is 13 mi (20.9 km) from Pocono Raceway and 1.8 mi (2.9 km) from Hickory Run State Park.

What's nearby

  • Hickory Run State Park - 3 min drive - 2.0 miles
  • Lehigh Gorge State Park - 6 min drive - 5.1 miles
  • Penn Lake - 7 min drive - 6.6 miles
  • Split Rock Resort Indoor Waterpark - 9 min drive - 6.8 miles
  • Lake Harmony - 10 min drive - 7.3 miles

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 29 min drive

Restaurants

  • ‪Wawa - ‬9 min drive
  • ‪Wawa - ‬18 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪IHOP - ‬6 min drive
  • ‪Split Rock Resort - ‬9 min drive

About this property

Pocono Resort Conference Center - POCONO MOUNTAINS

Pocono Resort Conference Center - POCONO MOUNTAINS offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, spring water baths, and complimentary toiletries. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 140 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature spring water baths and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. Additional amenities at this hotel include charcoal grills and a banquet hall.
Featured amenities include express check-out, a 24-hour front desk, and an elevator. Planning an event in White Haven? This hotel has 7750 square feet (720 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Microwave on request
  • Playground
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request) (for a fee)
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (7,750 square feet of space)

Outdoors

  • Barbecue grill
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 9:30 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the doorbell for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from May 15 2026 to December 31 2026 (dates subject to change):
  • Daily housekeeping
The property will be renovating from January 11 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a one-time cleaning fee of USD 25 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 10 percent cleaning fee will be charged
  • Service fee: USD 15 per accommodation, per stay
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00
  • Housekeeping fee: USD 10.00 per night
  • Towels fee: USD 10 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pocono Resort Conference Center - POCONO MOUNTAINS Hotel
Quality Inn Pocono Resort Lake Harmony
Quality Pocono
Quality Pocono Lake Harmony
Pocono Resort Lake Harmony
Pocono Resort Conference Center - POCONO MOUNTAINS White Haven

Pocono Resort Conference Center - POCONO MOUNTAINS Reviews

Reviews

6.4
Rating 10 - Excellent. 192 out of 857 reviews
Rating 8 - Good. 208 out of 857 reviews
Rating 6 - Okay. 194 out of 857 reviews
Rating 4 - Poor. 73 out of 857 reviews
Rating 2 - Terrible. 190 out of 857 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like anything. Sketchy place. No one on the grounds when we tried to check in. Had to find a different place to stay
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Leigh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one step away from being closed. In fact the only part of it that wasn't were the rooms, no pool or restaurant or fitness center. We slept, showered and were out by 7am. Ample parking as there was only 1 other vehicle there when we arrived. You get what you pay for, and it honestly should've cost less.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

MARILYN

Disliked: Property conditions & facilities
Didn't stay - property looked abandoned and no one answered the door when I arrived and waited for 20 minutes.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Nixon

Liked: Cleanliness, staff & service
The Hotel tucked away from the main road surrounded by woods so that it is a quiet environment. The room was clean and comfortable.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

MICHAEL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
tons of parking. No one was staying there. The swimming pool, sauna, etc. was closed....just like last time...likely forever
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful if you need something for your stay. John is the best. Thanks
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Thomas

This place was deserted! After sitting in a COMPLETELY empty parking lot for several minutes while checking our booking information a young man ( no identification) approached and said he worked there and could get us inside. The only prudent move for my wife and I was to get outta there FAST! Extremely sketchy! Stay away!!!
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run down. In the room we stayed in the shower did not work
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful . My tv was not working and they fix it right away.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

robert

No breakfast available! Business looks like it was abandoned! Will not go back again until it has been improved.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Faith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Turn around and RUN away from this place!!! Do not book or stay here. It is as sketchy as the Hills Have Eyes!! No lights in the parking lot, no sign to even signify it was a hotel, and this place is CLEARLY not a resort. 0 stars. Save your momey and sleep in your vehicle.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Bobby

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst experience, I've stayed there before. And it was nothing like this. The pool was bone dry. There was no amends everything was closed like closed down. It looked like they were either just opening or about to go out of business worst experience ever. I want my money back.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Pam

Disliked: Staff & service, amenities, property conditions & facilities
There was no one else at the hotel in the huge parking lot. It was very run down. Too scary to stay as a single woman. I spoke w a police officer parked down from the hotel and he said don't stay there. Apparently, the hotel has been condemned. This needs to be removed from my charge.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Nicholas

Disliked: Amenities, property conditions & facilities
No hot tub no pool .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved staying there. The bed was comfortable and the location was perfect.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this resort on April 25, 2026. The TV and internet service were not working. The night clerk checked our room and told us that the "technician" had been notified the previous day, and was waiting for them to fix it. The water was brown and the toilet was dirty. We asked for compensation since we required internet for work and we were not notified at check in time that it was not available.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and good priced resort
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and close to amenities like there knowledge of things to do ,and places to go,nice swimming pool ,never got to use the bar was closed when we was there. Great place to stay.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
TV was not working the entire time we were there. Toilet in bathroom looked like it hasn't been scrubber AT ALL... EVER. Same for the bathtub. There was something stuck in the tub drain and it was brown. Tell me when it was ever cleaned. When I went to take a shower, rusty brown water came out. I'm trying to figure out why these things were presented like they were cleaned when it was apparent they hadn't been cleaned maybe never. The lighting in the bathroom was so dim... I guess hoping I wouldn't notice it was filthy. Not only that, why have pool towels in a room when the pool was not even filled, or functional?Which again begs the question, when was the last time the room was even cleaned??!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing time with the family.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Glenn

Disliked: Cleanliness, amenities, property conditions & facilities
The facility was like the movie The shining or the Bates motel it was absolutely despicable. I would never recommend anyone to this facility you may not leave in one peace I'm not lying it's bad . I want a full refund we stayed a total of 10 mins. We drove back to Philly from the Poconos on o our anniversary
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Starr

Liked: Staff & service, amenities
It was a nice property, big parking lot, staffing was friendly also
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2023