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New Continental Hotel, Sure Hotel Collection by Best Western

Property class: 3.5

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Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

A multi-story building with a prominent tower, featuring arched windows and a grand entrance.
A modern bar area with a curved counter, bar stools, and a variety of bottles. There are hanging lights and a staircase in the background.
A spacious lobby with a reception desk, a staircase, and a seating area with a sofa and armchair.
A modern hotel lobby with a curved reception desk, bar area, seating arrangement, and a television screen.
A swimming pool area with a book and a glass of orange juice on a white table.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym
The current price is $75
$62 nightly
$75 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
Millbay Road, Plymouth, England, PL1 3LD
  • Place, Plymouth Pavilions
    ‪2 min walk‬
  • Place, Hoe Park
    ‪5 min walk‬
  • Place, Theatre Royal, Plymouth
    ‪6 min walk‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

A hotel room with a bed, bedside lamp, and a television on a wooden dresser.

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a wardrobe, a painting, and a telephone on the nightstand.

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a painting on the wall, a desk with a lamp, purple chairs, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a bedside table, a chair, a small table with a lamp, a television, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(41 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Non Smoking (Converts to 2 Twin Beds)

A hotel room with two beds, a TV, a wooden side table, and a view of the outdoors.

Superior Room, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, and a chair.

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with a bed, a chair, a desk, a wardrobe, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

A hotel room with two single beds, each with a wooden headboard, white bedding, and a brown throw blanket. There are bedside tables with lamps and a telephone. A decorative wall piece hangs above the beds.

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

A hotel room with a large bed, a desk with a television, a chair, and a window with a view.

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Small Room)

A bedroom with a sloped ceiling, a bed with a red blanket, a nightstand with a telephone, and a window with a view of buildings.

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Small Room)

A hotel room with two beds, a small table, a chair, and a window with a view.

Standard Room, 2 Twin Beds, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

A four-poster bed with curtains, a desk, a chair, and a mirror in a room with a chandelier.

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Plymouth

With a stay at New Continental Hotel, Sure Hotel Collection by Best Western, you'll be centrally located in Plymouth, within a 15-minute drive of Dartmoor National Park and Plymouth Pavilions. .This family-friendly hotel is 0.4 mi (0.7 km) from Bowling Green and 0.4 mi (0.7 km) from Hoe Park.

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.1 miles
  • Hoe Park - 5 min walk - 0.3 miles
  • Theatre Royal, Plymouth - 6 min walk - 0.4 miles
  • University of Plymouth - 12 min walk - 0.7 miles
  • National Marine Aquarium - 19 min walk - 1.0 mile

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms (Wetherspoon) - ‬3 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Burger King - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Walkabout - ‬3 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Stay in one of 99 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a reception hall.
Satisfy your appetite for dinner at Steve's Brasserie, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Plymouth? This hotel has 3025 square feet (281 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Steve's Brasserie - This restaurant specializes in British cuisine and serves dinner only. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steve's Brasserie

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3,025 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 1886
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests paying in cash must provide a valid photo ID at check-in.

Renovations and closures

The following facilities or services will be unavailable from November 11 2026 to November 11 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8 for children
  • Self parking fee: GBP 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with mobility issues should contact this property in advance.

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 482 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I nice stop ever in Plymouth, we really enjoyed the pool!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location Staff very courteous and helpful Allowed us an early check-in
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin staff second to none remembered us from last stay very polite and very afficient will defineltly stay there again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Parking on sight check in staff first rate lovely room definitely return there
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room i stayed was very clean and tidy and eveone were friendly. Only problem was that the room was very warm and I couldn't sleep whole night except that it was a pleasant experience thx you all.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, breakfast could be better. Parking is good and location is great .
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Arena & theatre. Good parking on site. Very good breakfast, freshly cooked full English. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Good size room. Breakfast was ok - choice from Menu cooked to order - Staff very friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great value for a hotel with a pool and gym and steam room and sauna. The staff were wonderful and breakfast was great. Will stay here everytime I visit Plymouth.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay very clean hotel not the best room view from the window was a brick wall which made the room very dark
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
place is OK for a short stay
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 3rd time we have stayed at this hotel. This time we booked a family room with a bed settee, which was situated on the Plymouth Pavillions side of the hotel, which was a lot quieter than the road at the front of the hotel (we don’t have a main road where we live, so not used to the traffic noise) . It was nice to have air conditioning in our room this time, although the unit could have done with a service, to make it more efficient. Staff were cheerful and helpful as ever, and even managed to get us an early check in. We will be back :)
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Absolutely spotless room and hotel , would recommend this hotel for a Plymouth stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gent on reception was absolutely fantastic - friendly, approachable and only to happy to help. Breakfast was great - good offering. Parking wa ls plentiful and very reasonable
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel is a little tired but overall great
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, with a change of towels Etc; the staff are both friendly and very helpful.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but enjoyed it, reception were fast and efficient and helped us with an issue very quickly. Bar is small but got what you need and the restaurant was perfect for something quick like we wanted. Used the pool and gym while we were there and while the equipment was maybe a little dated it all worked fine. Worth remembering though it is available for public or members so can get busy at peak times. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Hotel is a little dated, but clean and comfortable. Staff were very helpful. The main downside was my keycard would stop working every day so was having to get it re swiped daily even after keeping the card separate from anything else.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, friendly and helpful staff, delicious breakfast, swimming pool nice but needs to be updated
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't have breakfast room only. The hotels lovely and within walking distance to all attractions. Psrking on site is reasonable priced
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good value for money but older property with accompanying quirks. Staff very friendly. Bathroom and corner showers very small. Breakfast super.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought everything evening meal abs staff, bar and staff, breakfast and staff. Reception and staff and my room. Would of preferred ground or first floor next visit
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Helpful staff on reception and at breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well located for easy access to the town centre and the barbican (marina). Appx 20min walk from train station. Rooms always stocked with tea etc & iron & ironing board in rooms.
Stayed 3 nights in Apr 2026