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Four Points by Sheraton Pleasanton

3.0 star property

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Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$98
$87 nightly
$98 total
Total with taxes and fees
Feb 15 - Feb 16

Explore the area

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5115 Hopyard Rd, Pleasanton, CA, 94588
  • Place, Tommy T's Comedy House
    ‪3 min walk‬
  • Place, Hacienda Business Park
    ‪11 min walk‬
  • Place, Stoneridge Shopping Center
    ‪2 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(88 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(64 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(10 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(16 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Courtyard View

8.0 out of 10
Very good
(6 reviews)
  • 374 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom

  • 525 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Pleasanton

Located in Pleasanton, Four Points by Sheraton Pleasanton is a 4-minute walk from Tommy T's Comedy House and a 4-minute drive from Stoneridge Shopping Center. .This hotel is 3.6 mi (5.7 km) from Pleasanton Golf Center and 3.8 mi (6.1 km) from San Francisco Premium Outlets.

What's nearby

  • Tommy T's Comedy House - 3 min walk - 0.2 miles
  • Team Health West - 3 min walk - 0.2 miles
  • Hacienda Business Park - 11 min walk - 0.6 miles
  • Stoneridge Shopping Center - 2 min drive - 2.3 miles
  • Stanford Health Care - Valleycare Medical Foundation - 3 min drive - 2.0 miles

Getting around

  • Pleasanton Station - 10 min drive
  • Dublin/Pleasanton Station - 15 min walk
  • Oakland Intl. Airport (OAK) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Starbird Chicken - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk

About this property

Four Points by Sheraton Pleasanton

Hotel with an outdoor pool, 4-minute walk to Tommy T's Comedy House
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 214 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Pleasanton? This hotel has 2330 square feet (210 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,330 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 85.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
Four Points Sheraton Pleasanton
Pleasanton Four Points
Pleasanton Four Points Sheraton
Pleasanton Sheraton Four Points
Sheraton Four Points Pleasanton
Four Points Sheraton Pleasanton Hotel
Sheraton Pleasanton Four Points
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton

Four Points by Sheraton Pleasanton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

YI QUN

Stayed 2 nights in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice stay and close to Tommy T's and that's why I booked it.
Stayed 1 night in Aug 2025

10/10 Excellent

Don

I was able to Check in Early, Very friendly Staff even found me in the Courtyard to notify me the Room was Ready
Stayed 1 night in Oct 2025

6/10 Okay

Xianfeng

Business traveler, Traveled with family
Disliked: Property conditions & facilities
The front door didn't open. The room door didn't fit the frame and we encountered noisy neighbour.
Stayed 1 night in Oct 2025

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

annie

Stayed 1 night in Oct 2025

10/10 Excellent

ANITA, SUNNY ISLES BEACH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff who has checked us in very friendly and professional. The place is clean and I will definitely go back to stay at this hotel again.
Stayed 1 night in Oct 2025

8/10 Good

oscar

Stayed 1 night in Oct 2025

6/10 Okay

Kelsey

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Oct 2025

10/10 Excellent

Michael

Great grounds and clean rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine A

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quite
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Property and room great. Restaurant and bar being remodeled so closed. We were not told in advance about $10 parking fee. No breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Melanie

Stayed 1 night in Oct 2025

10/10 Excellent

Nicolas

Stayed 1 night in Oct 2025

4/10 Poor

Rocio

Stayed 2 nights in Oct 2025

10/10 Excellent

Charmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Rocio

Disliked: Cleanliness, staff & service

Staff lack of consideration

We reserved multiple rooms months in advance for a family event, but unfortunately had a disappointing experience. Despite our early planning, our family was spread out across the property, with some rooms tucked away facing the parking lot. When we brought this up to the front desk, the staff was indifferent and simply stated that the hotel was sold out and there was nothing they could do. To make matters worse, there was a sewer issue during our stay, and the smell spread into the courtyard — a serious health concern that was not addressed properly. Overall, the property has potential, but the customer service and lack of responsiveness to a sanitation issue left a lot to be desired.
Stayed 2 nights in Oct 2025

10/10 Excellent

dina

Stayed 1 night in Oct 2025

2/10 Terrible

Martha

Traveled with family
I didn’t like the fact that they go so early to clean the room at 8:00 am it’s too early
Stayed 1 night in Oct 2025

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let me first start by saying that ive stayed almost 500 nights over 5 years at Marriott hotels for work, I’ve had good and bad experiences but this one was just a cascade of issues. The first night my partner and went to the pool where we couldn’t find any towels, we went to the front desk to ask for one and they directed us back to the pool. We had to go back to the front desk to verify there were no towels and they finally gave us some. Not the worst thing to have happened but it shows a lack of customer service that I would normally expect from Marriott. The person before us in line was also offered snacks, the offer was not extended to us despite being Gold elite, kind of an awkward situation when there is no consistency between guests especially when it’s done in front of other guests. While we were at the front desk we also asked about the bar which was advertised on our key cards, the front door of the building, and on the advert for the hotel. We were told that there is no alcohol on the premises. (We were later told that the bar had been closed for around 4 years). Back at the room we discovered that the shower did not drain and that the fan does not actually vent any of the moisture from the bathroom. I messaged the front desk to notify them so that we could figure something out in the morning but the staff decided that sending someone at 9pm to try and fix the issue was the best first choice. Again, not that big of an issue but at this point I was getting fr
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

Yitao

Stayed 1 night in Sep 2025

2/10 Terrible

Lee

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay

I’ve stayed at 4 Point by Sheraton about a dozen times and always found it to be a great place to stay. It’s always clean and comfortable and my go to place when I’m in the area. NOT THIS TIME. There was NO coffee in the room, only tea. The full length mirror was falling off the wall. There was a long black hair on the shower wall. Finally there were brown spots on the shower curtain there I don’t want to even guess what they were. I was going to book a room for 3 weeks from now but I have to seriously rethink this.
No coffee
Mirror falling off the wall
Brown spots on the shower curtain
Brown spots on the shower curtain
Stayed 1 night in Oct 2025

8/10 Good

Jordi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of places within walking distance
Stayed 2 nights in Sep 2025