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HYATT house Pleasanton

3.0 star property

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Photo gallery for HYATT house Pleasanton

Exterior
Serves lunch, dinner, and happy hour
Exterior
Serves lunch, dinner, and happy hour
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
$139
$125 nightly
$139 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

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4545 Chabot Drive, Pleasanton, CA, 94588
  • Place, Hacienda Business Park
    ‪8 min walk‬
  • Place, Tommy T's Comedy House
    ‪16 min walk‬
  • Place, Stanford Health Care - Valleycare Medical Foundation
    ‪3 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 1 Bedroom

9.2 out of 10
Wonderful
(52 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 2 Bedrooms

7.8 out of 10
Good
(17 reviews)
  • 711 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(12 reviews)
  • 711 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Pool View (1 King Bed)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 Bedroom, Pool View (1 King Bed)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)
Hyatt Place Dublin/Pleasanton
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,001 reviews
$110 nightly
The price is $123
Jan 30 - Jan 31
Total with taxes and fees
Hyatt Place Dublin/Pleasanton

About the neighborhood

Pleasanton

Located in Pleasanton, HYATT house Pleasanton is in a provincial park, within a 15-minute walk of Hacienda Business Park and Team Health West. .This hotel is 1 mi (1.5 km) from Tommy T's Comedy House and 1.9 mi (3 km) from Hacienda Crossings Shopping Center.

What's nearby

  • Hacienda Business Park - 8 min walk - 0.5 miles
  • Team Health West - 11 min walk - 0.6 miles
  • Tommy T's Comedy House - 16 min walk - 0.9 miles
  • Muirwood Dog Park - 20 min walk - 1.1 miles
  • Stanford Health Care - Valleycare Medical Foundation - 3 min drive - 1.4 miles

Getting around

  • Dublin/Pleasanton Station - 7 min drive
  • Pleasanton Station - 9 min drive
  • Oakland Intl. Airport (OAK) - 33 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪Teriyaki Madness - ‬2 min drive
  • ‪Black Bear Diner - ‬17 min walk

About this property

HYATT house Pleasanton

Suburban hotel with free breakfast and area shuttle service
HYATT house Pleasanton offers 128 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 128 guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with premium TV channels provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.
Grab a bite from the snack bar/deli serving guests of HYATT house Pleasanton. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Pleasanton? This hotel has facilities measuring 1104 square feet (99 square meters), including conference space. Free self parking is available onsite.
A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.
H Bar - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 1,104 square feet of conference space
  • 24-hour business center

Outdoors

  • Garden
  • In a provincial park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 5 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
2 total (up to 37 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house Hotel Pleasanton
HYATT house Pleasanton
Pleasanton HYATT house
Hyatt Pleasanton
Hyatt Summerfield Suites Pleasanton Hotel Pleasanton
HYATT house Pleasanton Hotel
Pleasanton Summerfield Suites
Summerfield Suites Pleasanton
Pleasanton Hyatt
HYATT house Pleasanton Hotel
HYATT house Pleasanton Pleasanton
HYATT house Pleasanton Hotel Pleasanton

HYATT house Pleasanton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and secure. Staff was not helpful when we asked for a pack and play. They said it was put away in storage and I later found out that it was there all along at check in.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jonell

Disliked: Cleanliness, staff & service, amenities
My flights were changed by the airlines. I had no control over that. Due to the change I could not make it to the hotel the night of my booking. I called to change my reservation, nothing was available for the night I needed a room and I was still charged for a room for the night that I couldn’t make it to due to my flight change.
Stayed 1 night in Oct 2025

2/10 Terrible

Amandeep

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst service by receptionist Donald

The receptionist Donald was extremely rude,mean and racist. He told us that we can leave the hotel when we asked him for some assistance. I asked him what kind of service is this and he told us that we should leave and go somewhere nice because we are not welcome there. We left right away even after paying for the hotel. I need someone from the corporate to contact me before i take this further
Stayed 1 night in Oct 2025

10/10 Excellent

Desi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Parking was perfect. Easy access to our room. Improvements could be made for breakfast. Adding hot protein and real rags would be great. Orange juice was very thin.
Stayed 5 nights in Oct 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Great breakfast! Awesome staff.
Stayed 1 night in Oct 2025

2/10 Terrible

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My room smelled like ciggarette so bad it hurt my mothers chest she had no pre-existing conditions it was that bad i went to the desk informed them and they asked if it was okay someone went in there to verify to change me rooms but thrn changed how they preceded to contact me to phone instead. Without me knowing to wait on a call they told me it v was myvfault for not answering my phone and that i would have no leanacy. By night two she could not handle it anymore. I went down to the front desk again they gad us clean out our room at 6 am just to sit in the lobby 30 mins to change rooms. They did not want to accommodate us at all so i went to corporate and im expecting a call back soon. Terrible customer service when making a reasonable request that was out of their ordinary requests.
Stayed 2 nights in Oct 2025

6/10 Okay

TZU

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff are very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, comfortable beds, great buffet breakfast and free parking. Beds are comfy and rooms are spacious.Highly recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service at check in . Thank you
Stayed 1 night in Sep 2025

8/10 Good

Mitchell

Liked: Room comfort
Other hotels offered more amenities.
Stayed 1 night in Jul 2025

8/10 Good

Arvinder

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Harish

Stayed 1 night in Sep 2025

6/10 Okay

Kahdijah

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Wouldn’t stay there again.

The room was clean and staff was nice. The bed and couch were both uncomfortable. The toilet paper holder that was supposed to be attached to my wall was completely broken, so it was constantly falling off. The bathroom door slides and is so loud. I was charged a $250 deposit even though I stayed on a Sunday and there is a sign at the front desk that says “stays Sunday-Thursday require a $100 deposit”. Room was way too expensive for the quality. There’s a Townhomes suites like five minutes away that is way nicer and cheaper.
Stayed 1 night in Aug 2025

8/10 Good

Matt

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit pricey

A bit pricey for what you get.
Stayed 4 nights in Aug 2025

10/10 Excellent

Scott, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Maria

We have stayed here before and it was great! This time around we didn’t enjoy it. The room itself was great. The pool area had a bunch of kids with two families.. they are splashing, jumping, yelling and throw plastic bottles in pool. One of them broke the plastic glass on entrance door. That wasn’t great hard to enjoy pool area. We also called for extra blanket and pillow but no one ever brought it. Probably won’t stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Clean,comfortable and good location
Stayed 1 night in Aug 2025

4/10 Poor

Ravi

Stayed 5 nights in Aug 2025

10/10 Excellent

Kristin

Stayed 1 night in Aug 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious, staff is friendly, and the property is very quiet.
Stayed 1 night in Aug 2025

8/10 Good

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were huge with a great space to relax
Stayed 1 night in Aug 2025

10/10 Excellent

Amos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

Room was large and spacious. I wish the bathroom fan and ceiling light were on separate switches. Bed was firmer than a typical hotel bed, but I like my bed very firm so I wish it was firmer. Complimentary breakfast was good, lots of choices for unhealthy/healthy options. Good coffee. I didn't notice if there was an elevator to get to my room on the third floor. If there was an elevator, my room was nowhere near it.
Stayed 1 night in Aug 2025