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Wish Serrano Resort

5.0 star property

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Photo gallery for Wish Serrano Resort

Front of property - evening/night
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A rooftop pool area with multiple pools, wooden deck, and outdoor seating.
Junior Suite, Balcony | Premium bedding, minibar, in-room safe, desk
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
The current price is $121
$118 nightly
$121 total
Total with taxes and fees
Aug 2 - Aug 3

Explore the area

View in a map
Av das Hortensias, 1480, Gramado, RS, 95.670-138
  • Place, Rua Torta
    ‪1 min walk‬
  • Place, Gramado Central Avenue
    ‪1 min walk‬
  • Place, Gramado Covered Street
    ‪6 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪85 min drive‬

Room options

View all photos for Premier Room, Balcony

A hotel room with a large bed, a television, a desk, and a chair.

Premier Room, Balcony

8.6 out of 10
Excellent
(16 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite

A compact, well-lit room with a kitchenette, a sofa, and a dining area.

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Room, Annex Building

A hotel room with a bed, bedside table, TV, and a small dining area with a table and chairs.

Standard Room, Annex Building

9.0 out of 10
Wonderful
(40 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, Balcony

A bedroom with a large bed, a glass table, and a view of the outdoors.

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Suite

A hotel room with a large bed, a sofa, a TV, and a desk.

Executive Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premiere

A hotel room with a bed, a television, a desk, and a chair.

Premiere

9.0 out of 10
Wonderful
(14 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

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Front of property
Buona Vitta Gramado Resort & Spa by Gramado Parks
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  • Breakfast included
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4.6 out of 5, Wonderful, 1,094 reviews
$105 nightly
The price is $108
Aug 17 - Aug 18
Total with taxes and fees
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About the neighborhood

Gramado

With a stay at Wish Serrano Resort, you'll be centrally located in Gramado, a 1-minute drive from Gramado Covered Street and 8 minutes from Snowland Park. .This family-friendly hotel is 0.1 mi (0.1 km) from Rua Torta and 0.1 mi (0.2 km) from Gramado Tennis Club.

What's nearby

  • Rua Torta - 1 min walk - 0.1 miles
  • Gramado Central Avenue - 1 min walk - 0.1 miles
  • Etnias Square - 3 min walk - 0.2 miles
  • Sao Pedro Church - 4 min walk - 0.3 miles
  • Gramado Covered Street - 6 min walk - 0.4 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 84 min drive

Restaurants

  • ‪Cantina Pastasciutta - ‬4 min walk
  • ‪Felsen Cervejaria - ‬3 min walk
  • ‪Garda Restaurante - ‬2 min walk
  • ‪Tea Shop - ‬4 min walk
  • ‪Quiero Cafe - ‬3 min walk

About this property

Wish Serrano Resort

Wish Serrano Resort offers 258 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pocahy Zen Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Make yourself at home in one of the 258 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Maggiore Lounge e Bar, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11119 square feet (1033 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
Maggiore Lounge e Bar - This bar serves light fare only. Happy hour is offered. Open daily.
The Grill - This steakhouse specializes in barbecue and serves lunch and dinner. Open daily.
Garda - This restaurant serves breakfast, lunch, and dinner. Open daily.
Forneria di Como - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (BRL 50 per day)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Forneria di Como
  • Garda
  • Maggiore Lounge e Bar
  • The Grill

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11,119 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 135.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 50.00 per day
  • Pet fee: BRL 135.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Serrano Convenções
Serrano Convenções Gramado
Serrano Resort
Serrano Resort Convenções
Serrano Resort Convenções Gramado
Wish Serrano Resort Gramado, Brazil
Serrano Hotel Gramado
Wish Serrano Convention
Wish Serrano Convention Gramado
Wish Serrano Resort Convention
Wish Serrano GJP Hotel Gramado
Wish Serrano GJP Hotel
Wish Serrano GJP Gramado
Wish Serrano GJP
Serrano Resort Convenções SPA
Wish Serrano Hotel Gramado
Wish Serrano Hotel
Wish Serrano Gramado
Wish Serrano
Wish Serrano Resort Convention Gramado
Wish Serrano BY GJP
Wish Serrano
Wish Serrano Resort Hotel
Wish Serrano Resort Gramado
Wish Serrano Resort Hotel Gramado

Wish Serrano Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lourdes C R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exccellent hotel. We loved
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cesar Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, staff very friendly, very well located, perfect spot in Gramado. Recommend it.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2026
Verified

8/10 Good

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Denize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment! Staff very friendly and helpful! Everything was great!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

CARLOS A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service, amenities
ok
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Rosa Meire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 6 nights in Jul 2024
Verified

4/10 Poor

Gabby

Liked: Amenities
From being hustled for a free “gift” aka timeshare presentation, which I assumed was the VIP perk into no room upgrade, having a card key door that took easily a good 5 minutes to open, and emphasis on quantity not quality of the experience, I would never go back
Stayed 1 night in Sep 2024
Verified

4/10 Poor

sharmila

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This time I was very disappointed with the staff and room, and how unwilling the staff was to help and how the room staff talked to us and how they( within themselves in our room and in front of us would talk about their shift hours, how it was time to go home, how they wouldn't stay overtime and how it was up to the management to find another staff for those times.
Stayed 5 nights in Mar 2025
Verified

4/10 Poor

Nanci Stibbe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Na parte de estacionamento, os manobristas sujaram meu banco com tinta de caneta, e sumiu minha carteira de dentro do carro, fiz bo e informei o hotel e a empresa do estacionamento
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente. A estadia em realmente muito boa, nada a ressaltar que não sejam coisas boas.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Aparecido

Disliked: Cleanliness, property conditions & facilities
Decoração antiquada e quarto cheirando a mofo .Banheira amarelada,velha .E o pior de tudo ,não há venezianas e nem cortina blakaut.Acordamos com a claridade.Cafe da manhã muito tumultuado.Nao há uma boa distribuição das ilhas de alimentação .precisa de uma reforma,urgente!!!!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó que que en la habitación se escucha todo de las habitaciones contiguas, el televisor , las charlas, todo. Además el servicio de Valet parking es muy demorado
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe muito prestativa, café da manhã muito bom . Pessoal da cozinha muitos profissionais, principalmente o Chefe Marcelo. Academia Boa, enfim. Ótima opção de hospedagem em Gramado.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Perfeito
Stayed 1 night in Apr 2026
Verified

8/10 Good

Márcia

Liked: Cleanliness, staff & service
Café da manhã sensacional / Quarto com porta que interligava a outro quarto ouvia as pessoas falando…devem separar área de quarto com crianças e área sem … isso foi terrível
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Luiz Antonio Ferreira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã, falo a respeito dos pães e frios , deixa demais a desejar para uma cidade como Gramado . O quarto tinha sinais de descuido com infraestrutura no teto , porta e banheiro . Nada que incomodou a nós; mas se não for restaurado em 1-2 anos será uma coisa feia . Fora estes dois aspectos , recomendo se hospedar . Inclusive voltarei .
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quarto limpo, distante, cafe da manha excelente
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Carlos Henrique

Liked: Staff & service, amenities, property conditions & facilities
Hotel bem família, quartos um pouco antigos mas bem bonitos.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã é excelente, quarto bem amplo, cama confortável, banheiro espaçoso, área verde sensacional, bem localizado, piscina térmica fantástica, piscina externa ótima, restaurantes excelentes. Além disso, tem várias atividades culturais. Resumindo, nota 10 para Hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima opção de café da manhã e localização muito boa!
Stayed 1 night in Feb 2026

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