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Get an overview of this hotel
Beachfront hotel with relaxing spa services

Popular property highlights

Free valet parking
Free WiFi
Laundry facilities
24-hour front desk
Concierge services

Located in Placencia, Itz'ana Resort & Residences is by the ocean, within a 10-minute drive of Placencia Beach and Maya Beach. This upscale hotel is 24.7 mi (39.7 km) from Cockscomb Basin Forest Reserve.

Make yourself at home in one of the 18 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Enjoy recreational amenities such as an outdoor pool and bicycles to rent. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Limilia, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Itz'ana Resort & Residences features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This Colonial hotel also offers spa services, a terrace, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Limited complimentary onsite parking is available on a first-come, first-served basis.

Itz'ana Resort & Residences has designated areas for smoking.

  • Picnic area
  • Couples/private dining
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Free airport transportation
  • 24-hour front desk
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Tours/ticket assistance
  • Uncovered parking
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Free valet parking
  • Free wired internet
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 18
  • No accessible shuttle
  • Number of floors - 2
  • No accessible airport shuttle
  • Garden
  • Outdoor furniture
  • 24-hour pool access

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Room Amenities

Itz'ana Resort & Residences offers 18 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Desk
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room massage available
  • Digital TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size: 32
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Netflix
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Streaming services
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Desk chair
  • Dining table
  • Smooth flooring in room

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Limilia - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Horse riding nearby
  • Ecotours nearby
  • Snorkeling nearby
  • Bicycle rentals on site
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

  • Hot stone massage
  • Sports massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-in and contactless check-out are available.

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Fee for full breakfast: approximately USD 25 per person
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Itz'ana Resort Placencia
  • Itz'ana Resort
  • Itz'ana Placencia
  • Itz'ana
  • Itz'ana & Residences Placencia
  • Itz'ana Resort & Residences Hotel
  • Itz'ana Resort & Residences Placencia
  • Itz'ana Resort & Residences Hotel Placencia

We should mention

24-hour pool access

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
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