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Naina Resort & Spa

4.0 star property

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Photo gallery for Naina Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
2 bars/lounges, poolside bar
Villa 3 bedroom | In-room safe, desk, soundproofing, free WiFi
Front of property
Grand Deluxe Pool Access | In-room safe, desk, soundproofing, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
2/58 Sainumyen Road, Patong Beach, Patong, Phuket, 83150
  • Place, Nanai Road
    ‪2 min walk‬
  • Place, Patong Beach
    ‪12 min walk‬
  • Place, Bangla Road
    ‪14 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪48 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, free WiFi

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Room

  • Garden view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Grand Deluxe Room

32-inch LCD TV with cable channels, TV

Grand Deluxe Room

  • Garden view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Grand Deluxe Pool Access

Grand Deluxe Pool Access | In-room safe, desk, soundproofing, free WiFi

Grand Deluxe Pool Access

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

  • 517 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Villa 3 bedroom

Villa 3 bedroom | In-room safe, desk, soundproofing, free WiFi

Villa 3 bedroom

  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Patong

A stay at Naina Resort & Spa places you in the heart of Patong, within a 15-minute walk of Patong Beach and Bangla Road. .This family-friendly hotel is 3.7 mi (5.9 km) from Karon Beach and 6 mi (9.6 km) from Kamala Beach.

What's nearby

  • Nanai Road - 2 min walk - 0.1 miles
  • Patong Beach - 12 min walk - 0.7 miles
  • Jungceylon Shopping Center - 12 min walk - 0.7 miles
  • Banzaan Fresh Market - 12 min walk - 0.7 miles
  • Bangla Road - 14 min walk - 0.8 miles

Getting around

  • Phuket Intl. Airport (HKT) - 58 min drive

Restaurants

  • ‪Roydi Restaurant - ‬4 min walk
  • ‪SEA FOOD THAI FOOD ป่าตอง - ‬8 min walk
  • ‪Super Tum "ซุปเปอร์ตำ - ‬5 min walk
  • ‪ก๋วยเตี๋ยวต้มยำไข่หวาน - ‬2 min walk
  • ‪Tiky Bar - ‬4 min walk

About this property

Naina Resort & Spa

Naina Resort & Spa offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ton Khaw Spa has 3 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 10 km.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Naina Resort & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 150 to 400 for adults and THB 75 to 200 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 300 per pet, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1000.0 per night
Cribs (infant beds) are available for THB 1000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 150 to 400 for adults, and THB 75 to 200 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Pet fee: THB 300 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: THB 1000.0 per night
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Naina Resort Patong
Dolphin Hotel Phuket Kathu
Dolphin Phuket
Dolphin Phuket Kathu
Phuket Dolphin
Nai Na Resort Patong
Nai Na Resort
Nai Na Patong
Nai Na
Nai Na Resort & Spa Patong, Phuket
Naina Patong
Naina Resort
Naina Resort & Spa Patong Phuket
Naina Resort & Spa Patong
Nai Na Resort Spa
Naina Resort Kathu
Naina Kathu
Naina Resort Spa

Naina Resort & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 68 out of 297 reviews
Rating 8 - Good. 123 out of 297 reviews
Rating 6 - Okay. 62 out of 297 reviews
Rating 4 - Poor. 29 out of 297 reviews
Rating 2 - Terrible. 15 out of 297 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rojeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location in heart of Patong. Very calm and clean and relaxing place. Highly recommend. The rooms are clean daily and staff is helpful and friendly.
Stayed 17 nights in Dec 2022
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
It is a hotel that has clever angled photos. The reality is not as good as the photos suggest. The hotel is situated far from the beach and the pool is on the edge of a busy parking lot with urban hovels surrounding the property. The rice paddy photos are seasonal. Out of season the property just has mud pits in front of the rooms and throughout the site.
Stayed 2 nights in Dec 2022
Verified

4/10 Poor

Antoinette

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs an update, nothing compared to the photos. Nothing works!! Definately not what i expected from the photos very disappointed.
Stayed 11 nights in Dec 2023
Verified

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My girlfriend and i stayed here and we was very disappointed. We immediately noticed the air-conditioning was bad and the toilet wasn't flushing (no water connected) we told the room and they fixed the toilet but said the air-conditioning needs time to work.. i know very well thats not the case but waited anyway, after being told 9 times to wait 15 minutes i complained (had people in and out the room when we just wanted to relax and take a cold shower and enjoy the cool air) they finally change our room to another but that room had a lot of damage in it. I feel i should have not paid for this stay it was horrible. Also for some smart reasons they're growing rice outside the rooms and near the pond/bar restaurant. This brought a massive amount of mosquitoes in the rooms and around the area, you couldn't sit outside and enjoy the seating area. If you like quiet i would avoid it has a tahi kickboxing stadium on its grounds behold half of the rooms. Lucky it was notnin use on a Sunday so we didn't hear anything but its so close you wouldn't get any peace and quiet. The staff was very rude and very unhelpful. They upset my girlfriend too (she is thai, and they was rude to her a few times when trying to resolve the room issue) avoid this place and its bad staff
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Je suis venue plusieurs fois. J’ai pu voir la dégradation de l’hôtel. La piscine (carrelage manquant, sale), les chambres (rideaux hyper sale, literie, serviettes déchirées). Le ménage laisse à désirer mais le personnel est toujours accueillant
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naina hôtel ressort & spa

Idéalement situé ; parfait pour une remise en forme . Wifi pas bon pour travailler .
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tavarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toujours un plaisir d'y séjourner. On y est au calme et le personnel est attentif aux demandes. J'ai eu cette fois l'occasion de louer un scooter pour 2 jours. J'ai retournerai certainement encore une fois.
Stayed 7 nights in May 2025
Verified

2/10 Terrible

Fabrice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir

Confort et propreté désastreux. Du bruit chaque soirée . Je déconseille fortement cet hôtel
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien malgré quelques points négatifs

Très bel hôtel, confortable et propre. Seuls point négatif c'est le manque de certains équipements qui pourtant sont annoncé (plaine de jeu, piscine pour enfants) autre point négatif l'état de la piscine qui se décompose, certaines mosaïque foutent le camps je me suis même blessé au pied.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Isabella

Deludente

Durante il nostro soggiorno abbiamo avuto diversi problemi: la prima sera non potevamo fare la doccia perché usciva acqua nera dai rubinetti e dopo il primo giorno non sono stati cambiati più asciugamani e teli mare. Lo staff sia della reception che del ristorante parla poco inglese. Inoltre le camere (almeno la doppia standard) non corrispondono alle foto sul sito.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Bodil Overby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig stor pool 😊

Der manglede stole, så man kunne nyde de stille og lune aftener udendørs !
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint opphold!

Vårt opphold på Naina var veldig bra! Hyggelig personalet og fine oppholdningsplasser hvor man kunne være utenfor rommet. Det eneste vi ville forandret var litt mer utvalg til frokost! Ikke alle vil ha ris og nudler til frokost:)) Hadde kommet tilbake!
Stayed 8 nights in Sep 2022
Verified

8/10 Good

Johannes

Liked: Cleanliness, staff & service
Auf dem Balkon keine siehtse
Stayed 20 nights in Jul 2022
Verified

6/10 Okay

Toni

Basic

Basic cheap hotel. Pool seemed nice, also their restaurant next to the hotel. Dont arrive early, because they make you wait. I was waiting for my rt-pcr result, still they had me sit there at public table for almost 2hour :) so much for the covid safety.
Stayed 7 nights in Jan 2022
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great stay!

Loved it here! Just under 2 weeks, had a deluxe pool view room, but bathroom was very dark so couldn’t see in the wardrobe... Perfect location for everything (if you do the trips normally you’ll get picked up last and dropped home first) The Thai Boxing Stadium is on site and provided 1-1 Muay Thai training lessons and watch the fighting (do the VIP seating) Pool was clean and always nice temperature, the breakfast was standard and open early so you could eat before any trips! Would definitely recommend!
Stayed 10 nights in Mar 2020
Verified

10/10 Excellent

Heta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ihana keidas

Ihana rauhallinen keidas lyhyen matkan päässä palveluista
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was inexpensive to stay at but I found it to be fine. The boxing gym next door had fight nights on and there wasn't any noise and we were in the part of the hotel directly next door. The only problem was that the air con leaked but after the first night we put the garbage under it to catch the water and then all was ok it only leaked for a short amount of time once each night. We didn't go to breakfast, but happy hour was good. Staff are very friendly. It is about a 15 min easy walk to Juncelyon Bangala Road and the Beach. Would definitely stay there again.
Stayed 8 nights in Feb 2020
Verified

6/10 Okay

Georgia

Disliked: Property conditions & facilities

Noisy room

To much noise from the air condition. We could not sleep
Stayed 17 nights in Feb 2020
Verified

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Stayed 6 nights in Jan 2020
Verified

8/10 Good

Josè

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naina hotel

Belle piscine, personnel souriant, petit déjeuner très varié et consistant, bon séjour 👍
Stayed 6 nights in Jan 2020
Verified

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour Le petit dej C est la panique car les chinois dévalisent tout
Stayed 6 nights in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Nice hotel, communication difficult

Hard to communicate with majority of the staff made simple requests difficult Room was nice, pool only shallow
Stayed 7 nights in Dec 2019
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
This was a lovely spacious hotel room; it had everything you could possibly need in the room, even umbrellas. We also had a microwave, which was a good addition, my partner and I loved that we were able to warm up our food. On our arrival we did notice some mosquitos. Location was great if you liked Muay Thai, because the boxing ring was literally on the doorstep of the hotel. The hotel was in a great area in terms of shops and street food. The walk to Bangalore road/main shops etc. was a 15-20 minute walk. The only complaint we had was the shower and water in the bathroom not working, a few times we went to have a shower and no water coming out, and when it did it came out it was cold and very slow (no power), we then tested the taps and shower and the same thing happened. We called reception and they sent a repair/maintenance man, not quite sure if we should call him a maintenance man, because he switched the tap on and off and said it was working and left, no water pressure was checked or an attempt to try and fix it. The swimming pool facilities were great and snacks were available to purchase. We did find the deposit fee to be quite expensive compared to other hotels we stayed at in Thailand.
Stayed 4 nights in Nov 2019
Verified

4/10 Poor

Terry

Disliked: Staff & service

Wont recommnend

The first day we arrived there was no one to help with bags. No lifts and if you are above average in height goodluck with the shower. Breakfast on the first day was shocking had to call the manager and ask if she would be happy if she was eating there. 2 people helping 1 was making omlettes for 10 people. The food buffet was empty and only after complaining did they fill it up. The 2nd day was better but maybe cause we were there at 7am
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service
The guy that transported us to patong beach was very rude. Not being helpful at all. Our room smell musty, not clean. Lighting was bad. Need more lighting in room and a mirror at the table.
Stayed 3 nights in Nov 2019