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Pullman Phuket Karon Beach Resort

5.0 star property

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Photo gallery for Pullman Phuket Karon Beach Resort

Exterior
Property video
Deluxe Suite, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, individually furnished
Exterior
Superior Suite, Sea View | Premium bedding, minibar, in-room safe, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
$226
$209 nightly
$226 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
333 Patak Road, Karon Beach, Karon, Phuket, 83100
  • Place, Karon Beach
    ‪9 min walk‬
  • Place, Dino Park Mini Golf
    ‪17 min walk‬
  • Place, Kata Beach
    ‪2 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Garden View

Deluxe Room, 1 Double Bed, Garden View | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 Double Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 474 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Sea View

Deluxe Room, 1 Double Bed, Sea View | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 Double Bed, Sea View

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 474 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Garden View

Deluxe Twin Room, 2 Twin Beds, Garden View | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room, 2 Twin Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Double Beds, Sea View

Deluxe Twin Room, 2 Double Beds, Sea View | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room, 2 Double Beds, Sea View

7.4 out of 10
Good
(8 reviews)
  • Sea view
  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 Double Bed, Garden View

Junior Suite, 1 Double Bed, Garden View | Premium bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 Double Bed, Garden View

  • Garden view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Sea View

Junior Suite, 1 Double Bed, Sea View | Premium bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 Double Bed, Sea View

  • Sea view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 2 Twin Beds, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Junior Suite, 2 Twin Beds, Garden View

  • Garden view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Sea View

Junior Suite, 2 Twin Beds, Sea View | Premium bedding, minibar, in-room safe, individually furnished

Junior Suite, 2 Twin Beds, Sea View

  • Sea view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Queen Beds, Garden View

Superior Room, 2 Queen Beds, Garden View | Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Queen Beds, Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View | Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Superior Twin Room, 2 Twin Beds, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Sea View

Superior Twin Room, 2 Twin Beds, Sea View | Premium bedding, minibar, in-room safe, individually furnished

Superior Twin Room, 2 Twin Beds, Sea View

  • Sea view
  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, individually furnished

Executive Suite

  • Sea view
  • 904 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed, Sea View

  • Sea view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, minibar, in-room safe, individually furnished

Superior Suite

  • Garden view
  • 904 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | Premium bedding, minibar, in-room safe, individually furnished

Superior Suite, Sea View

  • Sea view
  • 904 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Sea View

Deluxe Suite, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Suite, 1 King Bed, Sea View

  • Sea view
  • 1485 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Sea View

Presidential Suite, 1 King Bed, Non Smoking, Sea View | Premium bedding, minibar, in-room safe, individually furnished

Presidential Suite, 1 King Bed, Non Smoking, Sea View

  • Sea view
  • 1830 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Paradox Resort Phuket
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
$266 nightly
The price is $287
Mar 1 - Mar 2
Total with taxes and fees
Paradox Resort Phuket

About the neighborhood

Karon

Located in Karon, Pullman Phuket Karon Beach Resort is by the ocean, a 1-minute drive from Karon Beach and 5 minutes from Kata Beach. .This family-friendly hotel is 3 mi (4.7 km) from Kata Noi Beach and 3.4 mi (5.4 km) from Big Buddha.

What's nearby

  • Karon Beach - 9 min walk - 0.5 miles
  • Karon Market - 16 min walk - 0.9 miles
  • Dino Park Mini Golf - 17 min walk - 0.9 miles
  • Karon Beach Roundabout - 19 min walk - 1.0 mile
  • Kata Beach - 2 min drive - 1.2 miles

Getting around

  • Phuket Intl. Airport (HKT) - 72 min drive

Restaurants

  • ‪Subway - ‬8 min walk
  • ‪coffee talk - ‬11 min walk
  • ‪Andaman Lounge @ Hilton Phuket Lobby - ‬7 min walk
  • ‪Ciao bistro & cafe - ‬14 min walk
  • ‪Sails - ‬7 min walk

About this property

Pullman Phuket Karon Beach Resort

Luxury hotel with 4 restaurants, near Karon Beach
Pullman Phuket Karon Beach Resort offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor tennis courts and a 24-hour health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 662 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, outdoor tennis courts, and a 24-hour health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Sails Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 3 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 11 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Karon? This hotel has 25833 square feet (2400 square meters) of space consisting of a conference center and 11 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Children aged 3 and younger eat free breakfast.
Sails Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast only.
Thai Thai Restaurant - Overlooking the pool and garden, this fine-dining restaurant specializes in Thai cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Ocean Beach Club - This beach restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cafe' Cino - This poolside café specializes in international cuisine and serves breakfast and lunch. Open daily.
Sand Court BBQ & Lounge - This steakhouse overlooks the ocean and garden. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (THB 300 per 24-hour period)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 650 for adults and THB 325 for children
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cafe' Cino
  • Ocean Beach Club
  • Sails Restaurant
  • Sand Court BBQ & Lounge
  • Thai Thai Restaurant

Things to do

  • 24-hour health club
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Full-service spa
  • Playground
  • Shopping
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (25,833 square feet of space)

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Hospital bed
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 40 floors
  • 7 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees of THB 383 apply to children ages 4-12 for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.

Renovations and closures

The following facilities or services will be unavailable from December 1 2025 to February 28 2026 (dates subject to change):
  • One of the dining venues
The property will be renovating from December 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for THB 1900.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 650 for adults and THB 325 for children
  • Fee for wired internet in public areas: THB 300 per 24-hour period (rates may vary)
  • Airport shuttle fee: THB 1450 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.
Property Registration Number 08355270000245

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Phuket Arcadia Resort Karon
Hilton Phuket Arcadia Resort
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia
Hotel Hilton Phuket Arcadia Resort & Spa Karon
Karon Hilton Phuket Arcadia Resort & Spa Hotel
Hotel Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort Spa
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia Resort And Spa

Pullman Phuket Karon Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Faadhila

Liked: Cleanliness, staff & service, amenities
The staff, the breakfast the rooms were clean and spacious they were so accommodating
Stayed 8 nights in Oct 2025

6/10 Okay

Manee

Liked: Cleanliness, staff & service
Floors
Stayed 3 nights in Oct 2025

10/10 Excellent

Folake

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 minutes stroll to Karon beach hotel food is reasonably priced. Friendly staff
Caves at James Bond island
Stayed 9 nights in Oct 2025

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is stunning. We stayed here for 10 nights, and can genuinely say this was our best hotel expereince. It is a family friendly resort, with lots of activities to keep everyone happy. 5 pools, which are all kepy very clean, and well attended by staff. The beach is just across the road, a word of caution, wait for the security guard to flag down the traffic before crossing. Breakfast was included for our stay, and we felt it was very good, lots of choice, plenty of coffee, and the wonderful staff, who greet you with a smile. As you can hopefully tell we were very impressive with this resort, and the staff who helped make it our home from home for those 10 wonderful nights in Phuket.
Stayed 10 nights in Sep 2025

8/10 Good

bowen, Burnaby

Stayed 2 nights in Oct 2025

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 8 nights in Oct 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will return
Stayed 14 nights in Sep 2025

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super and go out of their way to help. They are incredibly diligent, easy to deal with, and always friendly and happy. The room was very clean and cleaned regularly throughout the day. It was also very quiet. The beach is straight across the road, and it’s an easy walk to both the Karon and Kata Beach shops and restaurants. A very enjoyable stay.
Stayed 8 nights in Sep 2025

10/10 Excellent

nadan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

DI

Stayed 2 nights in Aug 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Resort with helpful staff, would recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Arnaud

Traveled with family
Liked: Room comfort

Great hotel

À very good complex at Karon beach with la y swimming pools, good breakfast, calm and very Nice room
Stayed 5 nights in Aug 2025

6/10 Okay

Marie

Liked: Cleanliness
There was some neglect in parts of the property which detracts from the other positive elements of the property. There was also miscommunication with the booking through Expedia and a misalignment of expectations.
Stayed 6 nights in Aug 2025

6/10 Okay

Leigh

Liked: Staff & service
Disliked: Cleanliness

Beware

The room was dirty. The kleenex box was a million years old. They left used sandals from another guest as hotel sandals and it was infuriating. They left 2 of 4 free espresso pods for us. There were scum streaks on the mirrors and when we went to the front desk to complain they wanted us to tell them how to clean the room. We said no. Its not our job. This is NOT A 5 STAR HOTEL. WAKE THE F-CK UP AND RAISE YOUR STANDARDS, IT IS INFURIATING WHEN I
Stayed 4 nights in Aug 2025

8/10 Good

Kim

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but not amazing

Overall a nice hotel and close to the beach. There were alot of renovations happening to the beach bar area but it was well cordoned off. There were quite a lot of glasses left each night by the pool and also coke cans so it’s not cleaned fully. Breakfast was lovely and good attentive service.
Stayed 4 nights in Aug 2025

8/10 Good

Ajinder Pal Singh

Liked: Cleanliness, staff & service, room comfort
It is a very big property but aging signs are clearly visible . Some how it is not the 5 start property as rated . Food options are good . Beach is right across the road and very serene atmosphere . We stayed in sea facing room which has a very good view .
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very helpful and friendly, remembering our names and greeting us everyday. What an amazing place very peaceful
Stayed 17 nights in Jul 2025

4/10 Poor

hoosung

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

only food is fine

food is fine
Stayed 2 nights in Jul 2025

8/10 Good

Arhan

Liked: Cleanliness
The Hotel is located approximately a 15 min drive from central Patong and is situated near Karon beach (the property is not actually on the beach as you have to cross a busy public road to enter the beach) - however the location of the property overall was ideal for pursuing various activities in Phuket. The Hotel and rooms were slightly outdated but the property was clean and rooms serviced promptly and given its lower price compared to other 5 star properties in Phuket - the hotel represented good value for money. Point to note is that the service was nowhere near the international standards you would expect from a 5 star hotel, but by Phuket standards (where service as a whole is notoriously poor) the service could be considered above average.
Stayed 3 nights in Jul 2025

2/10 Terrible

zhikang

Stayed 2 nights in Jul 2025

8/10 Good

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to the airport was perfect- a short walking distance but yet quiet. Pool was great. Place was clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent place to stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lluwannee

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. The staff were so lovely and helpful. Lef and Aoy from the gym and kids club were wonderful! We will definitely come back and stay at the Pullman again. Highly recommend it.
Stayed 6 nights in Jul 2025

10/10 Excellent

Elmar van

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Room was beautiful and clean. Room service every day. Restaurant had lovely staff with delicious meals. The spa treatments were out of the world. Gym was very nice. Pool and shop was also nice. Will definitely visit again. Thank you to all the lovely staff
Stayed 4 nights in Jul 2025