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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Superior Room, 1 King Bed
344 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room, 2 Twin Beds
344 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Suite, 1 King Bed
710 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Villa, 1 Bedroom (Pool)
1399 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed, Pool Access
366 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Villa, 2 Bedrooms
2314 square feet
2 King Beds
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Twin Beds, Pool Access
366 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury spa hotel, walk to Patong Beach

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
Grocery/convenience store

With a stay at Grand Mercure Phuket Patong in Patong, you'll be in a shopping district, within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. This luxury hotel is 1 mi (1.6 km) from Bangla Road and 2.9 mi (4.7 km) from Karon Beach.

Make yourself at home in one of the 314 guestrooms featuring refrigerators and minibars (stocked with some free items). Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a waterslide, and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Enjoy international cuisine at Bubbles Restaurant, a poolside restaurant which features a pool view. You can also stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Patong? This hotel has 4455 square feet (414 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Grand Mercure Phuket Patong features a full-service spa, 3 outdoor swimming pools, a waterslide, and a steam room. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 3 meeting rooms, and limo/town car service. Event facilities measuring 4455 square feet (414 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Mercure Phuket Patong has designated areas for smoking.

  • Library
  • Picnic area
  • Waterslide
  • Free shopping center shuttle
  • Organic food
  • Number of outdoor pools - 3
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Porter/bellhop
  • Vegan menu options available
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Limo or town car service available
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Swimming pool
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 414
  • Number of meeting rooms - 3
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 314
  • Number of floors - 7
  • Number of buildings/towers - 6
  • Airport transportation (surcharge)
  • Barbecue grill(s)
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2014
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Vegetable garden
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 1
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 4455
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Beach towels
  • Arcade/game room
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Japanese
  • Korean
  • Thai
  • Chinese (Mandarin)

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Grand Mercure Phuket Patong offers 314 accommodations with minibars (stocked with some free items) and minibars. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Minibar (stocked, some free items)
  • Towels provided
  • Bedsheets provided
  • Housekeeping on request
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Bubbles Restaurant - This poolside restaurant specializes in international cuisine and serves lunch and dinner.

Craft Bar - This brewpub serves light fare only. Happy hour is offered. Open daily.

Bounce - This poolside cocktail bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Chou Chou Deli Shop - This café specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 15

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Grey water recycling system

One child stays free

Sustainability/community reinvestment (10% revenue or more)

UnionPay

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safety and Health Administration (Thailand)

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Mercure Phuket Patong Hotel
  • Grand Mercure Phuket Hotel
  • Grand Mercure Phuket Patong
  • Grand Mercure Phuket
  • Grand Mercure Phuket Patong Resort
  • Grand Mercure Phuket Resort
  • Grand Mercure Phuket Patong (opening Early 2014)

We should mention

Pool access available from 7:00 AM to 7:00 PM.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
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