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Grand Mercure Phuket Patong

Property class: 5 and above

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Photo gallery for Grand Mercure Phuket Patong

Exterior
Creator video
A hotel room with a sofa, a small table with a fruit plate, a vase with flowers, and a view of an outdoor pool area.
A poolside area with lounge chairs, a table with a fruit bowl, drinks, and a large umbrella.
A modern hotel room with a sofa, a small table with a fruit bowl, a view of a pool with lounge chairs, and a red accent wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $94
$87 nightly
$94 total
Total with taxes and fees
Sep 22 - Sep 23

Explore the area

View in a map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪7 min walk‬
  • Place, Jungceylon Shopping Center
    ‪9 min walk‬
  • Place, Bangla Road
    ‪14 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool Access

A hotel room with a sofa, a small table with a fruit plate, a vase with flowers, and a view of an outdoor pool area.

Deluxe Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(16 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

A hotel room with two beds, a dining area, and a view of the outdoors.

Deluxe Room, 2 Twin Beds, Pool Access

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a red chair, a small table with a vase of flowers, and a wall with decorative art.

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a TV, a desk, and a large window.

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(15 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed

A hotel room with a sofa, a small table, a bed with red pillows, a coffee station, and a wall with a floral design.

Superior Suite, 1 King Bed

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms

A swimming pool with a tiled edge, surrounded by wicker furniture and potted plants.

Villa, 2 Bedrooms

  • 2314 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Villa, 1 Bedroom

A modern hotel room with a glass-enclosed balcony, a pool, and a dining area.

Villa, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a sofa, dining table, and a balcony with a city view.

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

View from property
Courtyard by Marriott Phuket, Patong Beach Resort
Patong
  • Pool
  • All inclusive available
  • Kids pool
  • Waterslide
4.6 out of 5, Wonderful, 423 reviews
$114 nightly
The price is $123
Sep 13 - Sep 14
Total with taxes and fees
Courtyard by Marriott Phuket, Patong Beach Resort

About the neighborhood

Patong

With a stay at Grand Mercure Phuket Patong in Patong, you'll be in a shopping district, within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. .This family-friendly hotel is 1.1 mi (1.7 km) from Bangla Road and 2.9 mi (4.7 km) from Karon Beach.

What's nearby

  • Patong Beach - 7 min walk - 0.4 miles
  • Jungceylon Shopping Center - 9 min walk - 0.5 miles
  • Central Patong - 9 min walk - 0.5 miles
  • Banzaan Fresh Market - 12 min walk - 0.7 miles
  • Bangla Road - 14 min walk - 0.8 miles

Getting around

  • Phuket Intl. Airport (HKT) - 59 min drive

Restaurants

  • ‪Sak & Sa Thai Food - ‬3 min walk
  • ‪Koola Bar - ‬3 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Cairo Restaurant - ‬3 min walk
  • ‪Roxane Cafe & Restaurant - ‬3 min walk

About this property

Grand Mercure Phuket Patong

Grand Mercure Phuket Patong offers 314 accommodations with minibars (stocked with some free items) and minibars. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 314 guestrooms featuring refrigerators and minibars (stocked with some free items). Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a waterslide, and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Enjoy international cuisine at Bubbles Restaurant, a poolside restaurant which features a pool view. You can also stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Patong? This hotel has 4455 square feet (414 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bubbles Restaurant - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Craft Bar - This brewpub serves light fare only. Happy hour is offered. Open daily.
Bounce - This poolside cocktail bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Chou Chou Deli Shop - This café specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bounce
  • Bubbles Restaurant
  • Chou Chou Deli Shop
  • Craft Bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 4,455 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • 7 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Grand Mercure Phuket Patong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1002 reviews
Rating 8 - Good. 284 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing buffet breakfast. Great location for everything.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Dea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and the staff was always friendly and very helpful
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Marj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool especially if you get the ground floor
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and super clean!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Laura Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel staff were friendly will definitely be staying here again in the future
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Food was excellent especially the seafood Buffett.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, the staff, I have no complaints.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, comfortable and staff very polite and helpful
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic it is in a great location The staff are always helpful and happy Breakfast had everything you could want There is a bar and cafe in the foyer both are recommendable There are also plenty of authentic local restaurants nearby The beach is 200 yards away It was by luck we picked this hotel but we will definitely return
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. The staff are so friendly and helpful. The food in the restaurant was great. Highly reccommend
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean and great location. Amenities are excellent
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Carolina Maria

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff, location and hotel
Stayed 14 nights in Nov 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Quiet.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Daryl Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Staff.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

dalia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean, grounds and pool area were pretty, walkable
Stayed 13 nights in Jan 2026
Verified review

10/10 Excellent

Tisa

Liked: Cleanliness, amenities, property conditions & facilities
Everything… it was an amazing stay!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 11 nights in Apr 2025
Verified review

10/10 Excellent

Iouri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Grand Mercury Phuket, Patong. The hotel has a very convenient location - it is within walking distance to both the mall and the beach, which made everything easy. When we arrived, we even received a yummy complimentary cake for our anniversary, which was a lovely surprise. The pool was nice and there were always chairs available, so it was easy to relax between outings. The breakfast buffet was excellent with plenty of options, and the overall service was great. The staff were always polite and helpful throughout our stay. We will highly recommend Grand Mercury Phuket to anyone visiting Patong!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very helpful. Close to markets and convenience stores.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Tsuboi

Liked: Cleanliness, property conditions & facilities
Excellent room, service and location. I strongly recommend ground floor room to access pool directly.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very good service friendly staff
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Shatoya

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, good location, but make sure to get bug spray from 7-11 the mosquitos do not play
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Bineesh

Liked: Cleanliness, staff & service, property conditions & facilities
Really Nice Hotel to stay with Family
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Great room! Wonderful staff and amenities. I like the location as well; right off the main road which includes shopping and entertainment. I highly recommend and will likely return
Stayed 10 nights in Jan 2026