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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Outdoor pool
Reception
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$89
$79 nightly
$89 total
Total with taxes and fees
Dec 21 - Dec 22

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(87 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(275 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Country Inn & Suites by Radisson, Phoenix Airport, AZ
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.1 out of 5, Very Good, 2,876 reviews
$74 nightly
The price is $84
Dec 21 - Dec 22
Total with taxes and fees
Country Inn & Suites by Radisson, Phoenix Airport, AZ

About the neighborhood

Phoenix

A stay at SureStay Hotel by Best Western Phoenix Airport places you in the heart of Phoenix, a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center. .This hotel is 3.4 mi (5.4 km) from Chase Field and 3.7 mi (5.9 km) from Phoenix Convention Center.

What's nearby

  • Celebrity Theater - 5 min walk - 0.3 miles
  • Ballet Arizona - 9 min walk - 0.5 miles
  • El Zaribah Shriners Auditorium - 3 min drive - 1.9 miles
  • Phoenix Convention Center - 5 min drive - 3.6 miles
  • Chase Field - 5 min drive - 3.6 miles

Getting around

  • 38th Street - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Red Devil Italian Restaurant & Pizzeria - ‬2 min drive
  • ‪Burger King - ‬2 min drive
  • ‪PHX Beer Co - ‬6 min drive

About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, 6-minute walk to Celebrity Theater
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 815 out of 1485 reviews
Rating 8 - Good. 377 out of 1485 reviews
Rating 6 - Okay. 147 out of 1485 reviews
Rating 4 - Poor. 55 out of 1485 reviews
Rating 2 - Terrible. 91 out of 1485 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frezinele

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 3 nights in Jul 2025

2/10 Terrible

Jason, Auburn

Disliked: Cleanliness, property conditions & facilities
I booked a stay here because it was close to the airport and I was arriving late. But once I saw the hotel and the area it was in I didnt feel safe staying there or even walking from the car into the place, so I drove right past and found a different hotel. I’m going to check street views before booking blindly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Qiang

Traveled with family
Clean and quiet area
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jeremy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in to our hotel, stayed for 30 minutes, and left. We ended up finding a hotel farther down to stay in that was in a safer neighborhood. The photos and the reviews do not do showcase this property the way it should be. This is not a safe area and had the photos and reviews been accurate, I would have never booked here. We ended up losing over $100 due to this, but the money lost was worth feeling safe overnight. Lesson learned, do not listen to Expedia reviews and search other sites before booking, or do not use Expedia at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Jamisyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean establishment, staff was friendly, close to the airport and overall great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond my expectations. Clean, quiet and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sur I rise. Clean, great bed, safe. Only negative was awful pillows,but I had my own. Staff was great. Will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Put us in a quiet room as requested. Rooms look recently refurbished. Large TV and a comfy chair. No eggs or meat at breakfast but many other choices.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was remodeled and clean. The surrounding area is rough with homeless and riff raff. Location is decent for events downtown. Id stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Sang

Stayed 3 nights in Sep 2025

8/10 Good

Chelsea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice for the price. Bed was noisy. Staff was kind and checking in and out was easy.
Stayed 2 nights in Sep 2025

8/10 Good

Chelsea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. The bedspread was too thin, so it could use more blankets and the bed would squeak when you rolled over. The staff was kind though, and checking in and out was a breeze.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Sep 2025

10/10 Excellent

M J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was a good price and rooms redone so they were good.
Stayed 1 night in Sep 2025

10/10 Excellent

Edith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what we expected for the price.
Stayed 1 night in Jul 2025

6/10 Okay

Judith

Traveled with partner
Liked: Cleanliness, staff & service
The staff was nice. Where should I start? The frame creaked badly, every time you got up or sat down. The smoke alarms battery failed in the middle of the night and started beeping. The coffee makers outlet did not work. The toilet paper had a flap over it so you would have a horrible time getting any paper. The room was clean. The hotel also charges you to keep your car there while traveling most hotels don't charge if it's under a week. All in all we won't stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Teneil

Liked: Cleanliness, staff & service, property conditions & facilities
The perfect overnight hotel stay for an early flight. Excellent room and shuttle service. If you don’t have a car, the dining options are limited in the area, so eat before you arrive or order food in.
Stayed 1 night in Sep 2025

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Candy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute change in plans

Very quick stay due to flight change. Location was great and shuttle service was so helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Stayed 1 night in Sep 2025