4/10 Poor
Michael D.
Dec 14, 2025
Despite some niceties like the great location and spaciousness, a number of issues nearly ruined my stay. The noise was an ongoing problem (street noise from 5am garbage trucks on multiple days, construction noise nearby, and loud bar music on Friday night). The beds were fairly hard and uncomfortable, and it took a long time for the hot water in the showers. The biggest issues were caused by poor property maintenance and pre-check-in procedures. The property was not well inspected or serviced before our arrival, as evidenced by: (1) The large sliding glass door to the balcony (overlooking Marshall Way) was broken and would not lock; (2) In the master bathroom, the rain shower head leaked randomly (audible drips from ceiling height), and the heavy metal shower handle was loose and fell off the wall when merely touched; (3) The hot tub was leaking water onto the patio (later discovered to be from a hose left running); (4) Chipped paint from the ceiling was flaking onto the bedroom floor; (5) The toilet paper holder was loose or broken and caused the roll to fall on the floor each time it was used; and (6) Several pot lights throughout the unit flickered intermittently. Given that I rented this for a work trip and had a tight schedule, coordinating repairs the management company was difficult and frustrating. For example, I scheduled a handyman for 11am the following day who didn’t show up when scheduled and I had to leave.
Michael D.
Stayed 5 nights in Dec 2025