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Sheraton Phoenix Downtown

Property class: 4

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Photo gallery for Sheraton Phoenix Downtown

An indoor restaurant with multiple dining areas, hanging wicker lamps, and indoor plants.
Creator video
A cozy indoor seating area with tables and chairs, a fireplace, and a bar with shelves of bottles.
A modern interior with a curved seating area, a staircase, and a large window with artwork.
A spacious lobby with a modern sofa, armchairs, and a bar area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
The current price is $197
$174 nightly
$197 total
Total with taxes and fees
Sep 12 - Sep 13

Explore the area

View in a map
340 N 3rd Street, Phoenix, AZ, 85004
  • Place, Arizona Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a round table, a bench, a chair, and a large TV screen.

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(54 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a bench, a small table, a TV, and a large window with curtains.

Traditional Room, 2 Double Beds

9.6 out of 10
Exceptional
(28 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (View)

A room with a large window offering a cityscape view, a small table, and a chair.

Premium Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(13 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (View)

A hotel room with two beds, a bench, a small table, a TV, and a large window with curtains.

Premium Room, 2 Double Beds (View)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a round table, a bench, a chair, and a large TV screen.

Club Room, 1 King Bed

  • 325 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a bench, a small table, a TV, and a large window with curtains.

Club Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

A hotel room with a large bed, a round table, a bench, a chair, and a large TV screen.

Executive Suite, 1 Bedroom, City View

  • City view
  • 728 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, City View

A modern hotel room with a sofa, a small table, a chair, a TV, and a lamp.

Executive Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 728 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

A hotel room with a large bed, a round table, a bench, a chair, and a large TV screen.

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 728 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 2 Double Beds

A modern hotel room with a sofa, a small table, a chair, a TV, and a lamp.

Club Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, City View

A modern living room with a sofa, armchairs, a coffee table, and a TV stand.

Presidential Suite, 1 Bedroom, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a round table, a bench, a chair, and a large TV screen.

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a bench, a small table, a TV, and a large window with curtains.

Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a bench, a small table, a TV, and a large window with curtains.

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a round table, a bench, a chair, and a large TV screen.

Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a round table, a bench, a chair, and a large TV screen.

Club Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

A hotel room with two beds, a bench, a small table, a TV, and a large window with curtains.

Traditional Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a bench, a small table, a TV, and a large window with curtains.

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a round table, a bench, a chair, and a large TV screen.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a round table, a bench, a chair, and a large TV screen.

Traditional Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a round table, a bench, a chair, and a large TV screen.

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Phoenix / Downtown
Downtown Phoenix
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 2,653 reviews
$118 nightly
The price is $133
Sep 13 - Sep 14
Total with taxes and fees
Hyatt Place Phoenix / Downtown

About the neighborhood

Phoenix

With a stay at Sheraton Phoenix Downtown, you'll be centrally located in Phoenix, just a 3-minute walk from Phoenix Convention Center and 10 minutes by foot from Mortgage Matchup Center. .This hotel is 0.6 mi (0.9 km) from Chase Field and 6.7 mi (10.7 km) from Grand Canyon University.

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.1 miles
  • Arizona Center - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • Mortgage Matchup Center - 8 min walk - 0.5 miles
  • Chase Field - 10 min walk - 0.6 miles

Getting around

  • 3rd Street - Washington Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 14 min drive

Restaurants

  • ‪Barrel & Bushel - ‬5 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Bad Jimmy's - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Jacy & Dakota's - ‬5 min walk

About this property

Sheraton Phoenix Downtown

Sheraton Phoenix Downtown offers 1003 accommodations with safes and coffee/tea makers. Beds feature down comforters. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1003 guestrooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at & More, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Phoenix? This hotel has 111961 square feet (10401 square meters) of space consisting of conference space and 26 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
& More - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Carcara - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (USD 51 per night)
  • Secured, covered valet parking on site (USD 61 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • & More
  • Carcara

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 111,961 square feet of conference space
  • 24-hour business center
  • 26 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 33.92 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 18 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 51 per night (in/out privileges)
  • Covered valet parking fee: USD 61 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Sheraton Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 654 out of 1000 reviews
Rating 8 - Good. 194 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for solo trips
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to say but excellent service and environment
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, area around hotel was nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we expected. The food at the cafe was very good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, highly recommend this place!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ayleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, hotel was very clean and rooms had a view of downtown Phoenix
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
great stay
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the first greeting the staff was incredible. They made us feel very welcome The bar and restaurant are terrific with a wonderful atmosphere The pool is as good as it gets along with the fitness area. Heather, the pool bartender was friendly, welcoming, and fun. She genuinely was hospitable and helpful to everyone. This is the second time we have stayed at the Sheraton Downtown , and we will continue coming back. We absolutely will recommend the Sheraton to all our friends and family.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Agustin

Liked: Cleanliness
Good hotel end good service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and the city veiw was even better.. Definitely sleeping here again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alfred

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless; staff was courteous
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great, clean rooms and polite staff. The gym is incredible.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Phoenix. Spacious lobby, restaurant and coffee bar. Rooms nice size, comfortable bedding. No complimentary breakfast or internet.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
We had such a great time here, we stayed 2 extra days.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities
Great experience in all ways. Staff was amazing, super clean, fitness area and pool were outstanding!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and best service
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kelley

Liked: Cleanliness, amenities, property conditions & facilities
Great stay at the Sheraton! 5 star accommodations from staff, room, and all the amenities!! Will definitely be back!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Rahima

Liked: Cleanliness, amenities, property conditions & facilities
Always great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Shareen

Friendly staff, clean room. A lively atmosphere! Good location in downtown.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Charlotte

Liked: Amenities
Great rooms super clean
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Cherri

Disliked: Amenities, property conditions & facilities
Our room was good. The pool area was a mess and there was no staff there cleaning up. It was around dinner time so I thought a bartender should have at least been there,
Stayed 1 night in Mar 2026