Arrived 15 mins early for check-in, was informed that rooms were not ready, waited in front of the front desk where there were tables and seating, never called and informed that the rooms were ready... after 10 mins past check in time, went back to the staff and they told us that we could check in. If we did not go back we would've waited forever. 2 rooms booked, far from each other, no water provided, we had to ask and get it ourselves, rooms did not have lotions, so bring your own! Rooms were spacious and clean though. Location was good and close to old town. Staff may need more hospitality training.