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Holiday Inn Phoenix - Chandler by IHG

3.0 star property

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Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
Exterior
Terrace/patio
Point of interest
Breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
$123
$110 nightly
$123 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Place, Ocotillo Golf Resort
    ‪10 min walk‬
  • Place, Zelma Basha Salmeri Gallery
    ‪14 min walk‬
  • Place, IronOaks Fitness & Racquet Center
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(11 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 364 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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$143 nightly
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Feb 1 - Feb 2
Total with taxes and fees
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About the neighborhood

Chandler

Located in Chandler (Ocotillo), Holiday Inn Phoenix - Chandler by IHG is within a 10-minute drive of Chandler Center for the Arts and Chandler Fashion Center. .This hotel is 8.5 mi (13.7 km) from Wild Horse Pass Motorsports Park and 8.9 mi (14.3 km) from Phoenix Premium Outlets.

What's nearby

  • Ocotillo Golf Resort - 10 min walk - 0.6 miles
  • Zelma Basha Salmeri Gallery - 14 min walk - 0.8 miles
  • IronOaks Fitness & Racquet Center - 4 min drive - 1.9 miles
  • Chandler Fashion Center - 8 min drive - 6.3 miles
  • Wild Horse Pass Motorsports Park - 11 min drive - 9.6 miles

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Intel - OC2 Cafe - ‬3 min drive
  • ‪Sidelines Grill - ‬3 min drive
  • ‪Green Corner Restaurant - ‬3 min drive
  • ‪McDonald's - ‬2 min drive

About this property

Holiday Inn Phoenix - Chandler by IHG

Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Enjoy a meal at The Spoke Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Chandler? This hotel has 2500 square feet (232 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Spoke Cafe - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Deborah

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, a nice hotel. First issue is having to pay for parking. This is. Self-parking, uncovered and no security. So what are we paying for? In addition, this additional fee was not disclosed on the Expedia website so it comes as a surpr when you check in. Breakfast was below standard. "Thick-cut" bacon was paper-thin. Biscuits couldn't be cut with a fork, could barely be cut with a knife. No napkins available when I was there. When staff was asked about beverages, he stated that he had to pour it. But he never came by my table to ask what I wanted. Front desk staff very friendly and helpful. I have stayed here before and will probably stay here again as it is close to the sports complex we have tournaments at. But I will plan on eating breakfast somewhere else.
Stayed 1 night in Oct 2025

4/10 Poor

Jube

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed in the 3rd floor suite for guests with disabilities. Room was clean but had dated furnishings and very poor ligjting, with one of the main two ceiling lights missing a second functional bulb. The bedroom has a wall switch that should control a ceiling light but none exists. So guest arriving at night will have to walk in the darkness to turn on the bedside lamp. Had to call maintenance to plunge the toilet because water evacuation was very weak.Very nice location next to a golf course. But the rooms just don't measure up to the surroundings.
Stayed 2 nights in Oct 2025

4/10 Poor

simran j

Disliked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Erin

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

4/10 Poor

JoDee

Stayed 1 night in Oct 2025

10/10 Excellent

Matt W

Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ice cold, clean, and the staff was super helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities
Everything was amazing except for the hot tub
Stayed 3 nights in Oct 2025

8/10 Good

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and comfortable and the staff is wonderful. Overall nice stay!!
Stayed 3 nights in Oct 2025

2/10 Terrible

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charge me for parking, you get a 1 star review. I’ll never stay there again. We were grossly overcharged.
Stayed 1 night in Oct 2025

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant area.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Pet friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Erica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodations with a comfortable bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't bring our dog this time. Didn't go into the Hot Tub, usually don't not a fan. Pool looked a little green so we passed on that as well. Room was nice but the carpet felt a little moist but I think that was from the AC that was blasting. In regards to the bathroom; there was water damage to the wall next to the tub and next to the toilet. On the bright side the bed was comfortable, we had a nice breakfast and we have no complaints.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with family
Everyone was very polite and professional greeting me with a smile whenever I came in or leaving
Stayed 2 nights in Sep 2025

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

6/10 Okay

Jasmine

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Not horrible but not Great

Hot tub was cold, no extra linens , two towels only in a room rated for 4 people. The pull out bed wasn’t made and had crumbs on it. Used a crib and they didn’t provide sheets for the bed had to ask for more and go get it.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

2/10 Terrible

Robert

Stayed 1 night in Sep 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like having to pay $12 a day for parking and our door key cards kept malfunctioning - had to have them re set 3 times over our two day stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Steven

Traveled with family
Stayed 4 nights in Aug 2025

6/10 Okay

Pauline

Traveled with family
Stayed 2 nights in Aug 2025