Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Exterior
Exterior
Free buffet breakfast
Property amenity
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
$118
$104 nightly
$118 total
Total with taxes and fees
Dec 27 - Dec 28

Explore the area

View in a map
3401 E University Drive, Phoenix, AZ, 85034
  • Place, Salt River
    ‪14 min walk‬
  • Place, Esteban Dog Park
    ‪3 min drive‬
  • Place, Arizona Grand Golf Course
    ‪6 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(146 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(108 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room

9.6 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Phoenix

Located in Phoenix (South Mountain), Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG is within a 10-minute drive of Arizona State University and Phoenix Convention Center. .This hotel is 5.6 mi (9 km) from Chase Field and 12.9 mi (20.8 km) from Grand Canyon University.

What's nearby

  • Salt River - 14 min walk - 0.8 miles
  • Esteban Dog Park - 3 min drive - 1.4 miles
  • Arizona Grand Golf Course - 6 min drive - 6.6 miles
  • Phoenix Convention Center - 7 min drive - 6.1 miles
  • Arizona State University - 7 min drive - 5.9 miles

Getting around

  • 24th Street - Jefferson Station - 5 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Circle K - ‬15 min walk
  • ‪La Canasta Burrito Shoppe - ‬2 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Circle K - ‬3 min drive
  • ‪SanTan Brewery & Pub - ‬7 min drive

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in Phoenix with free breakfast and airport shuttle service
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Guests are offered a complimentary buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1241 out of 1795 reviews
Rating 8 - Good. 336 out of 1795 reviews
Rating 6 - Okay. 121 out of 1795 reviews
Rating 4 - Poor. 54 out of 1795 reviews
Rating 2 - Terrible. 43 out of 1795 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Not a bad stay just ok. Good for price. Surprised by unexpected parking fee
Stayed 1 night in Sep 2025

10/10 Excellent

april

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend anybody to come and stay plus the breakfast was fire
Stayed 2 nights in Sep 2025

8/10 Good

JEAN

Traveled with partner
The toilet was a low to the floor and was very hard to get up!
Stayed 1 night in Sep 2025

8/10 Good

Dionysia

Liked: Cleanliness, staff & service, property conditions & facilities
The AC made the room moist and that wasn't too comfortable. Otherwise, the stay was excellent.
Stayed 1 night in Sep 2025

8/10 Good

JOHN

Stayed 1 night in Jun 2025

2/10 Terrible

David

Stayed 1 night in Sep 2025

6/10 Okay

MERCEDEZ

Traveled with family

Do not book unless you want to pay for parking!

If you don’t wanna pay for parking I would highly recommend booking another place. This location now charges $10 a day to park and they do not tell you till check in. I have stayed here prior which is why I booked this place again. However I was definitely annoyed at having to pay for parking as it’s not a resort it’s a hotel that’s not even top tier. breakfast is always a plus. The team member who worked the breakfast our last two days was not welcoming. I don’t plan on staying here again due to having to pay for parking. I was also told most places are charging for parking.
Stayed 5 nights in Sep 2025

10/10 Excellent

Geronnica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay

Property is clean and smells good. Check in was a breeze, the gal at the front desk was very friendly. From are also clean and comfortable. Love that they offer a $50 park and fly, with shuttles to and from the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast started at 6 and we had to leave before it started
Stayed 1 night in Sep 2025

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Geronnica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

KATHLEEN, FAIRFAX

Stayed 1 night in Aug 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Stayed 1 night in Sep 2025

8/10 Good

Dianne

Liked: Staff & service, property conditions & facilities
I felt safe, the staff was very nice, and the included breakfast was just right. But the lighting really needs an upgrade. And it appeared very clean, but the whole place smelled of disinfectant, first thing walking in the lobby and in the room. But it did what it needed to do, which was get me to the airport on time with the free shuttle the next morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Geronnica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

jolene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and perfect for an airport stay
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Stayed 2 nights in Sep 2025

8/10 Good

Nasser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too far from decent restaurants
Stayed 3 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near airport with shuttle service. Did not get room originally booked, but was notified of situation before. Unfortunate, but understand things happen.
Stayed 1 night in Aug 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service
Everything was excellent except trying to take the shuttle back from the airport to my hotel. It was literally a nightmare
Stayed 1 night in Sep 2025

8/10 Good

Everett

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for overnight.
Stayed 1 night in Jul 2025