Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Exterior
Property preview
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Free buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
$149
$132 nightly
$149 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
3401 E University Drive, Phoenix, AZ, 85034
  • Place, Salt River
    ‪14 min walk‬
  • Place, Esteban Dog Park
    ‪3 min drive‬
  • Place, Arizona State University
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(146 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(109 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room

9.6 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Phoenix

Located in Phoenix (South Mountain), Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG is within a 10-minute drive of Arizona State University and Phoenix Convention Center. .This hotel is 5.6 mi (9 km) from Chase Field and 12.9 mi (20.8 km) from Grand Canyon University.

What's nearby

  • Salt River - 14 min walk - 0.8 miles
  • Esteban Dog Park - 3 min drive - 1.4 miles
  • Arizona Grand Golf Course - 6 min drive - 6.6 miles
  • Phoenix Convention Center - 7 min drive - 6.1 miles
  • Arizona State University - 7 min drive - 5.9 miles

Getting around

  • 24th Street - Jefferson Station - 5 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Circle K - ‬15 min walk
  • ‪La Canasta Burrito Shoppe - ‬2 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Chanpen Thai Cuisine - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in Phoenix with free breakfast and airport shuttle service
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Guests are offered a complimentary buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1243 out of 1804 reviews
Rating 8 - Good. 343 out of 1804 reviews
Rating 6 - Okay. 120 out of 1804 reviews
Rating 4 - Poor. 53 out of 1804 reviews
Rating 2 - Terrible. 45 out of 1804 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Janine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to the airport
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Stayed 2 nights in Oct 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked this property because it was close to airport. When I walked in the lobby I noticed a smell like wet carpet and the doors were open it was hot outside. Im not sure if there was a leak or what but there were fans on the floor as well. When we got to the room it smelled worse, very musty smell and it was hot in the room. The a/c was bumped up to 75. I requested another room which they gave me, it still smelled but not as bad the a/c was also at 75, once I lowered it and it cooled off the smell kind of died down. I lysol the enitre room. Thankful we only had to stay 1 night to catch our flight in the morning.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Amenities
We had a very late check in and the front desk person was so kind and helpful. The hotel Is very clean and the breakfast was fresh and good. Thank you!
Stayed 1 night in Oct 2025

6/10 Okay

Margaret

Stayed 1 night in Oct 2025

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2025

10/10 Excellent

Giannakis

Stayed 3 nights in Oct 2025

10/10 Excellent

Dean

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

CUONG CAO

Good
Stayed 1 night in Oct 2025

10/10 Excellent

Elton

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the night before our flight out of Pheonix. It was the best room of the trip. Modern, clean, roomy. Great shower. Great bed. We utilized the airport shuttle to and from the airport.
Stayed 1 night in Oct 2025

8/10 Good

Lori

Stayed 1 night in Oct 2025

10/10 Excellent

Philip, Sierra Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and wonderful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
Stayed 1 night in Oct 2025

8/10 Good

Suzanne

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Silvia

Liked: Cleanliness, amenities
I love this place. Great breakfast selection, courteous staff, modern and very nice facilities, super comfy bed and pillows. And the price is the best part. Thank you 😊
Stayed 1 night in Aug 2025

10/10 Excellent

Marsha, WESTPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy airport shuttle. Staff was very accommodating and cheerful.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joan xiaoqing

Stayed 1 night in Oct 2025

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The change in location of the courtesy shuttle at Phoenix airport was significant
Stayed 1 night in Oct 2025

6/10 Okay

Bruce

Stayed 1 night in Sep 2025