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Hampton Inn & Suites Phoenix Downtown

3.0 star property

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Photo gallery for Hampton Inn & Suites Phoenix Downtown

Exterior
Reception
Bar (on property)
City view
Dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk
$135
$119 nightly
$135 total
Total with taxes and fees
Dec 11 - Dec 12

Explore the area

View in a map
77 E Polk St, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪8 min walk‬
  • Place, Chase Field
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(123 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(109 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 356 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(31 reviews)
  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Picture Window)

City view

Studio, 1 King Bed, Non Smoking (Picture Window)

9.2 out of 10
Wonderful
(5 reviews)
  • 621 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(10 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(18 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed (Peloton Bike)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Phoenix / Downtown
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,504 reviews
$107 nightly
The price is $121
Dec 24 - Dec 25
Total with taxes and fees
Hyatt Place Phoenix / Downtown

About the neighborhood

Phoenix

With a stay at Hampton Inn & Suites Phoenix Downtown, you'll be centrally located in Phoenix, just a 5-minute walk from Phoenix Convention Center and 9 minutes by foot from Mortgage Matchup Center. .This hotel is 0.7 mi (1.2 km) from Chase Field and 10.5 mi (16.9 km) from Arizona State University.

What's nearby

  • Arizona State University - Downtown Phoenix - 1 min walk - 0.1 miles
  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • Arizona Center - 5 min walk - 0.3 miles
  • Mortgage Matchup Center - 8 min walk - 0.5 miles
  • Chase Field - 10 min walk - 0.6 miles

Getting around

  • Van Buren - Central Ave Station - 3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 17 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co - ‬4 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Westin Executive Club - ‬1 min walk
  • ‪Jacy & Dakota's - ‬2 min walk

About this property

Hampton Inn & Suites Phoenix Downtown

Hotel with free breakfast, 9-minute walk to Mortgage Matchup Center
Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 210 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services, a television in a common area, and a banquet hall.
Grab a bite to eat at Downtown 77, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Phoenix? This hotel has 460 square feet (43 square meters) of space consisting of conference space and a meeting room.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Downtown 77 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Downtown 77

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 460 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1233 out of 1683 reviews
Rating 8 - Good. 284 out of 1683 reviews
Rating 6 - Okay. 82 out of 1683 reviews
Rating 4 - Poor. 42 out of 1683 reviews
Rating 2 - Terrible. 42 out of 1683 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Maxine

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

No maid service

The room was clean and the bed was very comfortable. I especially liked the pillows! They seemed to be feather pillows but definitely not hard rubber! My main complaint was the lack of maid service on the 2nd day, even though I had requested it. Someone left new towels but that was all. Not a big thing but I would have left a tip. Oh well!
Stayed 1 night in Sep 2025

10/10 Excellent

Gary R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, easy access to shopping and eating. Friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Scott, phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Gabby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was safe as far as needing to use our room key to use the elevator. It was my first trip with my daughter and at first i was kinda scared of just us two traveling but staying in this hotel really removed that fear. Everyone working there was so friendly and welcoming. Thank you for this marvelous experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Randall

Traveled with partner, Traveled with family
Bed was springy, not the best sleep.
Stayed 1 night in Aug 2025

8/10 Good

Jeff

Stayed 1 night in Aug 2025

6/10 Okay

Mariah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was super friendly. But I got food poisoning from the breakfast potatoes. They also tasted horrific but when ur hungry you kinda just go for it.
Stayed 1 night in Aug 2025

8/10 Good

Chloe

Stayed 2 nights in Aug 2025

4/10 Poor

Aminah

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness
Everything was great including breakfast and valets.
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Stayed 2 nights in Aug 2025

10/10 Excellent

HAYDEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely go back! very convenient spot
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and I love how Fresh my room was I will definitely be coming back for my next trip.
Stayed 1 night in Aug 2025

10/10 Excellent

Kamryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, loved all I got for the price. Valet parking was easy and convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Kit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here at least twice a year, it's fantastic and central to downtown phoenix nightlife, shows, restaurants, and conventions. Always very clean, great showers and good views. It's an easy walk to museums, the convention center, and the lightrail. Breakfast has gotten a little less fantastic over the last year or so but the Valet service has improved a lot (it can still be a little slow around check out time in the morning but that's to be expected).
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service

Weekend get away

Check in and valet was perfect. Breakfast was good and fresh coffee. The room was very comfortable and clean. Small getaway with husband for game @ chase field.
Stayed 1 night in Aug 2025

10/10 Excellent

Bianca, Yuma

Liked: Cleanliness, staff & service, property conditions & facilities
The staff I had contact with were very professional.Rob the vallet manager was also great helping me with an payment issue. Thanks Rob
Stayed 1 night in Aug 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobby was clean & well decorated for hotel. The bathroom was very clean & towels were clean & looke new
Stayed 3 nights in Aug 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025