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Fairmont Scottsdale Princess

5.0 star property

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6 outdoor pools, open 6:00 AM to 10:00 PM, cabanas (surcharge)
Property video
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Restaurant
  • Air conditioning
$747
$655 nightly
$747 total
Total with taxes and fees
Jan 19 - Jan 20

Explore the area

View in a map
7575 E Princess Drive, Scottsdale, AZ, 85255
  • Place, Palomino Ballroom & Conference Center
    ‪2 min walk‬
  • Place, Tournament Players Club of Scottsdale
    ‪14 min walk‬
  • Place, TPC Scottsdale Champions Course
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪26 min drive‬

Room options

View all photos for Fairmont 1 King- 525sf 49sm Patio or balcony, oversized shower, limited views

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont 1 King- 525sf 49sm Patio or balcony, oversized shower, limited views

8.6 out of 10
Excellent
(18 reviews)
  • 525 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont 2 Queens- 525sf 49sm Patio or balcony, oversized shower, limited views

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont 2 Queens- 525sf 49sm Patio or balcony, oversized shower, limited views

9.6 out of 10
Exceptional
(24 reviews)
  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privado Studio 1 King- 700sf 65sm Patio or balcony, gas fireplace, sofa bed, soaking bathtub

Premium bedding, down comforters, pillowtop beds, minibar

Privado Studio 1 King- 700sf 65sm Patio or balcony, gas fireplace, sofa bed, soaking bathtub

8.4 out of 10
Very good
(9 reviews)
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Jr Suite 1 King- 600sf 56sm Lounge access with breakfast, patio or balcony, tub

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold Jr Suite 1 King- 600sf 56sm Lounge access with breakfast, patio or balcony, tub

10.0 out of 10
Exceptional
(13 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privado One Bedroom Suite 1 King- 850sf 79sm Patio or balcony, gas fireplace, soaking bathtub

Premium bedding, down comforters, pillowtop beds, minibar

Privado One Bedroom Suite 1 King- 850sf 79sm Patio or balcony, gas fireplace, soaking bathtub

10.0 out of 10
Exceptional
(1 review)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Privado One Bedroom Suite Golf View 1 King- 850sf 79sm Patio or balcony, gas fireplace, tub

Privado One Bedroom Suite Golf View 1 King- 850sf 79sm Patio or balcony, gas fireplace, tub | Living area | Flat-screen TV, video-game console, iPod dock, pay movies

Privado One Bedroom Suite Golf View 1 King- 850sf 79sm Patio or balcony, gas fireplace, tub

9.0 out of 10
Wonderful
(2 reviews)
  • 850 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cholla One Bedroom Suite 1 King- 850sf 80sm Patio or balcony, sofa bed, oversized shower

Cholla One Bedroom Suite 1 King- 850sf 80sm Patio or balcony, sofa bed, oversized shower | Premium bedding, down comforters, pillowtop beds, minibar

Cholla One Bedroom Suite 1 King- 850sf 80sm Patio or balcony, sofa bed, oversized shower

  • 800 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont View 1 King- 525sf 49sm Balcony with golf views, oversized shower, on floors 2-4

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont View 1 King- 525sf 49sm Balcony with golf views, oversized shower, on floors 2-4

8.8 out of 10
Excellent
(38 reviews)
  • 525 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe View 1 King- 525sf 49sm Patio or balcony, premium pool views, oversized shower

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe View 1 King- 525sf 49sm Patio or balcony, premium pool views, oversized shower

8.8 out of 10
Excellent
(13 reviews)
  • 525 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont View 2 Queens- 525sf 49sm Balcony with golf views, oversized shower, on floors 2-4

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont View 2 Queens- 525sf 49sm Balcony with golf views, oversized shower, on floors 2-4

9.4 out of 10
Exceptional
(13 reviews)
  • 525 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold Jr Suite 2 Queen- 600sf 56sm Lounge access with breakfast, patio or balcony, tub

Fairmont Gold Jr Suite 2 Queen- 600sf 56sm Lounge access with breakfast, patio or balcony, tub | Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold Jr Suite 2 Queen- 600sf 56sm Lounge access with breakfast, patio or balcony, tub

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature 1 King- 530sf 49sm Patio or balcony in Sunset Beach wing, oversized shower

Premium bedding, down comforters, pillowtop beds, minibar

Signature 1 King- 530sf 49sm Patio or balcony in Sunset Beach wing, oversized shower

10.0 out of 10
Exceptional
(6 reviews)
  • 534 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature 2 Queens- 530sf 49sm Patio or balcony in Sunset Beach wing, oversized shower

Premium bedding, down comforters, pillowtop beds, minibar

Signature 2 Queens- 530sf 49sm Patio or balcony in Sunset Beach wing, oversized shower

9.0 out of 10
Wonderful
(6 reviews)
  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privado Studio 2 Queen- 700sf 65sm Patio or balcony, gas fireplace, sofa bed, soaking bathtub

Premium bedding, down comforters, pillowtop beds, minibar

Privado Studio 2 Queen- 700sf 65sm Patio or balcony, gas fireplace, sofa bed, soaking bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Privado One Bedroom Suite 2 Queen-850sf 79sm Patio or balcony, gas fireplace, soaking bathtub

Premium bedding, down comforters, pillowtop beds, minibar

Privado One Bedroom Suite 2 Queen-850sf 79sm Patio or balcony, gas fireplace, soaking bathtub

10.0 out of 10
Exceptional
(1 review)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont 1 King Mobility Access Roll In Shower- 525sf 49sm Patio or balcony, Limited views

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont 1 King Mobility Access Roll In Shower- 525sf 49sm Patio or balcony, Limited views

9.6 out of 10
Exceptional
(7 reviews)
  • 523 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe View 2 Queens- 525sf 49sm Patio or balcony, premium pool views, oversized shower

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe View 2 Queens- 525sf 49sm Patio or balcony, premium pool views, oversized shower

  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Princess 1 Bedroom Suite 1 King- 1150sf 107sm Patio, parlor and dining area, 2 full bathrooms

Princess 1 Bedroom Suite 1 King- 1150sf 107sm Patio, parlor and dining area, 2 full bathrooms | Premium bedding, down comforters, pillowtop beds, minibar

Princess 1 Bedroom Suite 1 King- 1150sf 107sm Patio, parlor and dining area, 2 full bathrooms

  • 1150 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Sunset Beach 1 Bedroom Suite 1 King-1077sf 100sm Patio or balcony, pool view, oversized shower

Sunset Beach 1 Bedroom Suite 1 King-1077sf 100sm Patio or balcony, pool view, oversized shower | Terrace/patio

Sunset Beach 1 Bedroom Suite 1 King-1077sf 100sm Patio or balcony, pool view, oversized shower

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold 1 Bedroom Suite 1 King-1275sf 118sm Lounge with breakfast, Patio or balcony, tub

Fairmont Gold 1 Bedroom Suite 1 King-1275sf 118sm Lounge with breakfast, Patio or balcony, tub | Living area | Flat-screen TV, video-game console, iPod dock, pay movies

Fairmont Gold 1 Bedroom Suite 1 King-1275sf 118sm Lounge with breakfast, Patio or balcony, tub

  • 1274 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Jr Suite Golf View 1 King- 600sf 56sm Lounge with breakfast, patio or balcony

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold Jr Suite Golf View 1 King- 600sf 56sm Lounge with breakfast, patio or balcony

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont 2 Queens Mobility Access Roll In Shower- 525sf 49sm Patio or balcony, Limited views

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont 2 Queens Mobility Access Roll In Shower- 525sf 49sm Patio or balcony, Limited views

10.0 out of 10
Exceptional
(1 review)
  • 523 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature 1 King Mobility Access Roll In Shower- 530sf 49sm Patio or balcony in Sunset wing

Premium bedding, down comforters, pillowtop beds, minibar

Signature 1 King Mobility Access Roll In Shower- 530sf 49sm Patio or balcony in Sunset wing

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature 2 Queen Mobility Access Roll In Shower- 530sf 49sm Patio or balcony in Sunset wing

Premium bedding, down comforters, pillowtop beds, minibar

Signature 2 Queen Mobility Access Roll In Shower- 530sf 49sm Patio or balcony in Sunset wing

  • 526 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold, Junior Suite, 2 Queen Beds, Golf View (Patio or Balcony)

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont Gold, Junior Suite, 2 Queen Beds, Golf View (Patio or Balcony)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Scottsdale

When you stay at Fairmont Scottsdale Princess in Scottsdale, you'll be near the airport, a 5-minute drive from Kierland Commons and 5 minutes from Westworld of Scottsdale. .This family-friendly resort is 11 mi (17.7 km) from Talking Stick Resort Casino and 3.5 mi (5.6 km) from Mayo Clinic Hospital.
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Palomino Ballroom & Conference Center - 2 min walk - 0.1 miles
  • Tournament Players Club of Scottsdale - 14 min walk - 0.8 miles
  • Penske Racing Museum - 15 min walk - 0.8 miles
  • Scottsdale Sports Complex - 17 min walk - 0.9 miles
  • TPC Scottsdale Champions Course - 3 min drive - 1.2 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 29 min drive

Restaurants

  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Persian Room - ‬3 min drive
  • ‪Toro - ‬19 min walk
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

Fairmont Scottsdale Princess

Luxury resort with 5 restaurants and 6 outdoor pools
Fairmont Scottsdale Princess offers 750 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 6 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Well & Being has 26 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 750 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Cable programming and video-game consoles are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 6 outdoor swimming pools or 2 hot tubs. Additional features at this resort include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy Mexican cuisine at La Hacienda, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 3 poolside bars. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Scottsdale? This resort has facilities measuring 46005 square feet (4274 square meters), including conference space. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Bourbon Steak - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Toro Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Ironwood American Kitchen - This restaurant specializes in pizza and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
The Plaza Bar - This bar specializes in American cuisine. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per day)
  • Available in some public areas: WiFi (USD 14.99 per night)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 28 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 25 to 40 per person
  • 3 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bourbon Steak
  • Ironwood American Kitchen
  • La Hacienda
  • The Plaza Bar
  • Toro Restaurant

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 6 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Ice skating
  • Outdoor pickleball court
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 46,005 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Espresso maker
  • Late-night room service
  • Microwave on request
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Curbside]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 62.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 40 per person
  • Fee for in-room wireless internet: USD 14.99 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 14.99 per night (rates may vary)
  • Self parking fee: USD 28 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Princess
Fairmont Princess Hotel
Fairmont Princess Hotel Scottsdale
Fairmont Princess Scottsdale
Fairmont Scottsdale Princess
Princess Scottsdale
Fairmont Scottsdale Princess Hotel
Scottsdale Fairmont Princess
Scottsdale Princess
Scottsdale Princess Fairmont
The Fairmont Scottsdale Princess
Fairmont Scottsdale Hotel Scottsdale
Fairmont Hotel Scottsdale
Scottsdale Fairmont
Fairmont Scottsdale Princess Resort
Fairmont Princess Resort
Scottsdale Princess
The Fairmont Scottsdale Princess
Fairmont Hotel Scottsdale
Scottsdale Fairmont
Fairmont Scottsdale Princess Resort
Fairmont Scottsdale Princess Scottsdale
Fairmont Scottsdale Princess Resort Scottsdale

Fairmont Scottsdale Princess Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 750 out of 1001 reviews
Rating 8 - Good. 130 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tina

Stayed 2 nights in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniyel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

brandon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, lots to do with kids including movie nights and pool activities
Stayed 3 nights in Aug 2025

10/10 Excellent

Charina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property that is very well maintained and pristine! Staff is very helpful and super friendly. Would stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mamuel

Stayed 1 night in Sep 2025

6/10 Okay

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Kenna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The staff is friendly. Parking is not convenient. Poor lighting in the evening and really difficult to find your building when walking. They all look alike and are not marked. There’s no drawer space. My room didn’t have a dresser to put away clothes. The safe is too small and the door opens backwards making it really difficult to use. The door to the closet opens backwards and would bang into the bathroom door. The thermostat had one setting. It was freezing and wouldn’t allow me to turn up the temperature. I just shut it completely off. Hotel came highly recommended. Beautiful but lacking.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness
Stayed 5 nights in Sep 2025

10/10 Excellent

Lucy

Stayed 1 night in Sep 2025

10/10 Excellent

Vera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gus in guest services outside of the lobby was incredibly friendly and accommodating Austin and Dorian at the front desk were great in helping with check in. I can’t remember her name but the pool staff manager was great too
Stayed 6 nights in Sep 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephanie I

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn't get better than this. The property is stunning. The customer service is exceptional. Had dinner at Bourbon Steak and La Hacienda and both were excellent. We also attended Pumpkin Fest which was fun. Loved this hotel and everything it had to offer.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness
Lovely property. Great pools. Friendly staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely excellent
Stayed 4 nights in Sep 2025

6/10 Okay

Caroline

Traveled with family
Liked: Room comfort
Disliked: Staff & service
I stay here 4 times a year with my grandchildren...I am local...I can always get an upgrade at reasonable price --this time +600.00 - I had a sick child and had to have meds delivered to the bell desk they charges me 20$ plus tip to do that. Chap stick 6$ breakfast I had to track server down entire meal..room service was partially delivers after an hour$$$ tip on a tip is on the bill....gratuity included. Must be new manger...
Stayed 1 night in Sep 2025

10/10 Excellent

Carmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip!

Everything about our stay was amazing. Concierge was there any time we needed them, the food was awesome, property was beautiful and everything exceeded our expectations. If you stay, stay GOLD! It’s worth it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025