My fiancé and I stayed here multiple times, including holidays, and each visit had serious issues. Rooms had unresolved maintenance problems, cleanliness concerns, and conditions that were not suitable for a comfortable stay. Even after reporting issues, nothing was properly addressed.
We also experienced unprofessional behavior at the front desk, which caused financial stress and unnecessary displacement. After raising valid concerns, we felt targeted and were later banned without any notice or explanation.
This property needs major improvements in management, communication, and guest treatment. I would not recommend staying here until these issues are addressed.