Embassy Suites by Hilton Phoenix Downtown North

3.5 star property

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Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

Lobby
Lobby
Indoor pool
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$214
$189 nightly
$214 total
Total with taxes and fees
Mar 29 - Mar 30

Explore the area

View in a map
10 E Thomas Rd, Phoenix, AZ, 85012
  • Place, Saint Joseph's Hospital and Medical Center
    ‪5 min walk‬
  • Place, Barrow Neurological Institute
    ‪9 min walk‬
  • Place, Heard Museum
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

Studio, 1 King Bed

9.2 out of 10
Wonderful
(56 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(54 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Conference)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Conference, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

King Studio

  • Sleeps 4

One-Bedroom Suite With 1 King Bed And Roll-in Shower-Mobility Accessible Non-Smoking

  • Sleeps 4

One-Bedroom Suite With 2 Double Beds And Mobility Accessible Tub-Non Smoking

  • Sleeps 6

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

Hearing Access King Bed Studio Suite

  • Sleeps 4

Mobility Access King Bed One Bedroom with Tub

  • Sleeps 4

Hearing Accessible Two Queen Suite

  • Sleeps 6

Mobility Access Two Double One Bedroom Suite with Roll in Shower

  • Sleeps 6

Mobility Access King Bed Studio Suite with Roll in Shower

  • Sleeps 4

2 ROOM SUITE - 1 KING BED - NON SMOKING

  • Sleeps 4

King Bed 2 Room Conference Suite

  • Sleeps 4

2 Room Conference Suite With 1 King Bed-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 4

Similar properties

About the neighborhood

Phoenix

With a stay at Embassy Suites by Hilton Phoenix Downtown North, you'll be centrally located in Phoenix, within a 10-minute walk of Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. .This hotel is 0.8 mi (1.2 km) from Heard Museum and 1 mi (1.6 km) from Phoenix Art Museum.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 5 min walk - 0.3 miles
  • Barrow Neurological Institute - 9 min walk - 0.5 miles
  • Heard Museum - 12 min walk - 0.7 miles
  • Encanto Park - 17 min walk - 0.9 miles
  • Phoenix Art Museum - 19 min walk - 1.0 mile

Getting around

  • Thomas Rd - Central Ave Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Panera Bread - ‬1 min walk
  • ‪Senor Taco Express - ‬9 min walk
  • ‪Barro's Pizza - ‬7 min walk
  • ‪Kobalt Bar - ‬10 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

Embassy Suites by Hilton Phoenix Downtown North offers 242 accommodations with laptop-compatible safes and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 242 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Salt River Tavern, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Phoenix? This hotel has 4604 square feet (428 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Salt River Tavern - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 32 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Covered self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 962 out of 1290 reviews
Rating 8 - Good. 200 out of 1290 reviews
Rating 6 - Okay. 64 out of 1290 reviews
Rating 4 - Poor. 37 out of 1290 reviews
Rating 2 - Terrible. 27 out of 1290 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa, Prescott

Liked: Cleanliness, amenities, property conditions & facilities
everything was excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the look of the hotel and the cleanliness of the rooms. The parking was different being unattached from the hotel and the cost of parking was high.
Stayed 3 nights in Nov 2025

8/10 Good

Osman

Stayed 3 nights in Nov 2025

10/10 Excellent

Remington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service
Knowledgeable and courteous front desk staff.
Stayed 1 night in Nov 2025

8/10 Good

Genesis

Stayed 2 nights in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Very nice hotel, convenient location, paid parking but in an indoor parking lot that is close to the premises, nice staff, clean room. The hotel structure is in a geometric shape that is not square, hence the room was triangular, like a wedge. So the TV for example is not directly in front of bed but at an angle. It's slightly odd but the screen is huge and that helped.
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was excellent. Loved the restaurant onsite. The food was delicious. Complimentary drinks at night and breakfast in the morning. Great for a family stay. Pool was awesome too and the room was perfect for my family of 4.
Stayed 2 nights in Nov 2025

10/10 Excellent

James Sedell, Beaumont

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We visit each year for Thanksgiving and this hotel is both convenient and nice. We feel safe, there is adequate parking, and a pleasant staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

10/10 Excellent

corinne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Nov 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Stayed 2 nights in Nov 2025

10/10 Excellent

tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the breakfast and reception in the evening. The balcony was a fun surprise. We mainly booked for it's indoor pool thats hard to find in Phoenix as it was unseasonably cold during our stay. Was pleasantly surprised with all the other amenities included!
Stayed 1 night in Nov 2025

10/10 Excellent

Janell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An amazing experience with super friendly and helpful staff and a truly beautiful hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bernadette Louise

Stayed 2 nights in Nov 2025

10/10 Excellent

Jazan

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very friendly team
Stayed 1 night in Nov 2025

8/10 Good

abel

Stayed 2 nights in Nov 2025

10/10 Excellent

Cynthia

Stayed 1 night in Nov 2025

10/10 Excellent

Francesca

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything waa great!
Stayed 2 nights in Nov 2025

8/10 Good

Ramu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was limited unlike other Embassy Suites we have stayed.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Kyna

Stayed 1 night in Nov 2025

4/10 Poor

Mahdis, Mission Viejo

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room needs renovation nation. Looks dirty and old. So expensive for the quality of room and location.
Stayed 1 night in Nov 2025