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DoubleTree Resort by Hilton Paradise Valley - Scottsdale

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Terrace/patio
Pool views, open select days
Exterior
Two Sleeper Sofa Beds, Non-Smoking | Living area | 55-inch flat-screen TV with cable channels, TV, pay movies
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
$174
$154 nightly
$174 total
Total with taxes and fees
May 20 - May 21

Explore the area

View in a map
5401 N Scottsdale Rd, Scottsdale, AZ, 85250
  • Place, Arizona Canal
    ‪14 min walk‬
  • Place, Scottsdale Fashion Square
    ‪15 min walk‬
  • Place, Scottsdale Waterfront
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for 1 King Bed, Non Smoking (Balcony or Patio)

Premium bedding, down comforters, in-room safe, blackout drapes

1 King Bed, Non Smoking (Balcony or Patio)

8.6 out of 10
Excellent
(60 reviews)
  • Desert view
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking | Premium bedding, down comforters, in-room safe, blackout drapes

One Bedroom Suite, One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1578 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Sleeper Sofa Beds, Non-Smoking

View from room

Two Sleeper Sofa Beds, Non-Smoking

  • 462 sq ft
  • Sleeps 2
  • 2 Double Sofa Beds

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, down comforters, in-room safe, blackout drapes

One King Bed, Non-Smoking, Roll In Shower

7.2 out of 10
Good
(7 reviews)
  • Desert view
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 King Bed

  • 1578 sq ft
  • 4 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (2 Queens, Bathtub)

Designer toiletries, hair dryer, towels, soap

Room, Accessible, Non Smoking (2 Queens, Bathtub)

9.8 out of 10
Exceptional
(7 reviews)
  • Desert view
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Desert view
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Non Smoking (Balcony or Patio)

Premium bedding, down comforters, in-room safe, blackout drapes

2 Queen Beds, Non Smoking (Balcony or Patio)

8.6 out of 10
Excellent
(142 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Premium bedding, down comforters, in-room safe, blackout drapes

King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Two Queen Room

Premium bedding, down comforters, in-room safe, blackout drapes

Two Queen Room

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Mobility Accessible King Room with Tub

Bathroom | Designer toiletries, hair dryer, towels, soap

Mobility Accessible King Room with Tub

  • Sleeps 2

View all photos for Room, 1 King Bed, Patio, Poolside

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Patio, Poolside

9.0 out of 10
Wonderful
(6 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Courtyard View

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Balcony, Courtyard View

9.2 out of 10
Wonderful
(32 reviews)
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Balcony, Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio, Camelback Mountain View

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Patio, Camelback Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio (Roll-In Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Patio (Roll-In Shower)

  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony, Courtyard View

8.8 out of 10
Excellent
(23 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio, Poolside

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Patio, Poolside

7.6 out of 10
Good
(4 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(11 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Poolside (Roll-In Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Poolside (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

Room With 2 Queen Beds And Balcony-Pool View

  • Sleeps 4

1 King Bed Walkout Patio-Poolside

  • Sleeps 2

King Room With Balcony And Pool View

  • Sleeps 2

2 Queen Beds With Walkout Patio-Poolside

  • Sleeps 4

2 Queen Beds W Patio/Balcony Courtyard View

  • Sleeps 4

Room With 2 Queen Beds, Patio And Mobility Accessible Bathtub

  • Sleeps 4

1 King W/ Balcony Camelback Mountain Pool Vw

  • Sleeps 2

Room With 2 Queen Beds, Patio, Roll-in Shower-Mobility Accessible

  • Sleeps 4

2 Qns W/ Balcony Camelback Mountain Pool View

  • Sleeps 4

King Room With Patio Or Balcony And Courtyard View

  • Sleeps 2

View all photos for Pool Side Patio Room With Two Queen Beds And Mobility Accessible Roll-in Shower

Premium bedding, down comforters, in-room safe, blackout drapes

Pool Side Patio Room With Two Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 2

2 Queen Beds With Patio Or Balcony

  • Sleeps 4

Balcony Room With 2 Queen Beds

  • Sleeps 4

Presidential Suite With 1 King Bed, Private Pool And Sauna

  • Sleeps 2

About the neighborhood

Scottsdale

Located in Scottsdale, DoubleTree Resort by Hilton Paradise Valley - Scottsdale is in the suburbs, a 2-minute drive from Scottsdale Fashion Square and 7 minutes from Desert Botanical Garden. .This resort is 3.8 mi (6 km) from Camelback Mountain and 4.7 mi (7.5 km) from Talking Stick Resort Casino.
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What's nearby

  • Arizona Canal - 14 min walk - 0.8 miles
  • Scottsdale Fashion Square - 15 min walk - 0.8 miles
  • Scottsdale Waterfront - 3 min drive - 1.0 mile
  • Chaparral Dog Park - 4 min drive - 1.5 miles
  • McCormick-Stillman Railroad Park - 4 min drive - 1.4 miles

Getting around

  • Center Parkway - Washington Station - 11 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 24 min drive

Restaurants

  • ‪Élephante - ‬20 min walk
  • ‪Shake Shack - ‬19 min walk
  • ‪Postino Highland - ‬15 min walk
  • ‪Toca Madera Scottsdale - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬18 min walk

About this property

DoubleTree Resort by Hilton Paradise Valley - Scottsdale

DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers 378 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Scottsdale resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 378 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a sauna and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 2 miles.
Grab a bite to eat at Asadero Cocina & Cantina, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Scottsdale? This resort has 39999 square feet (3716 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Asadero Cocina & Cantina - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Azure - This bar is located by the pool. Open select days.
The Cantina - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Uncovered valet parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Asadero Cocina & Cantina
  • Azure
  • The Cantina

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Hot tub
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free area shuttle
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 39,999 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 26 per person
  • Uncovered valet parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Resort Hilton Hotel Paradise Valley-Scottsdale
DoubleTree Hilton Paradise Valley-Scottsdale
Hotel Valley-Scottsdale
DoubleTree Resort Hilton Hotel Paradise
DoubleTree Resort Hilton Paradise Valley Scottsdale
DoubleTree Resort Hilton Paradise
DoubleTree Hilton Paradise Valley Scottsdale
Doubletree Scottsdale
Doubletree Paradise Valley Hotel Scottsdale
DoubleTree Hilton Paradise
DoubleTree Resort by Hilton Hotel Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Hilton Parase
Doubletree Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley - Scottsdale Resort

DoubleTree Resort by Hilton Paradise Valley - Scottsdale Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 875 out of 1542 reviews
Rating 8 - Good. 335 out of 1542 reviews
Rating 6 - Okay. 189 out of 1542 reviews
Rating 4 - Poor. 82 out of 1542 reviews
Rating 2 - Terrible. 61 out of 1542 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Katie

Stayed 1 night in Jan 2026

2/10 Terrible

Justin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I never leave reviews but this was worth letting people know what to expect. First, let me start with the good. The front desk staff (specifically manager and asst. manager) were top notch and super helpful when trying to sort out our stay. Spoiler alert, we moved hotels and got a refund. Heres why. The bad. First room smelled like smoke and mildew. Oh well, it happens. We asked for a new room. New room was ok. Turns out half of the property is under renovation. This means that the main pool is closed, half of the rooms are having the bathrooms renovated and we were warned the smell would be strong depending on what side of the property we were on. We could smell it even tho we werent near it. The basketball/tennis courts no longer exist. The gym was under construction. They had a temp gym in two of the rooms lol. None of this is advertised at time of booking. I also checked on hiltons site directly and there is no mention there either. This is where it gets esp. bad. I finally got a chance to go work out after the first 2 days of our trip. I heard running water in the bathroom in the temp gym. I thought maybe another patron was in there using it? then i smell a strong chemical. Few minutes later a contractor pops out and empties something into kitchen sink in the room. its now clear that they are renovating the temp gym bathrooms ... why?! why would you set up a temp gym only to start to renno the restroom and close the gym? We ended up getting a refund and moving hotels.
Stayed 5 nights in Dec 2025

10/10 Excellent

Andriana

Resort is very nice outside and inside. Check in was a little long but we loved the cookies!
Stayed 1 night in Jan 2026

10/10 Excellent

Erica

Stayed 2 nights in Jan 2026

6/10 Okay

Elisa

Stayed 4 nights in Dec 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, property conditions & facilities
Nice room, very spacious & pretty. Don’t forget to ask for cookies & water at check in!
Stayed 2 nights in Dec 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very spacious and it was nice to have a kitchenette. The pool and hot tub were great. Amazing restaurant onsite. Excellent option for a hotel near the airport.
Stayed 2 nights in Dec 2025

6/10 Okay

Maureen

Traveled with family
Disliked: Amenities, property conditions & facilities
The resort was under construction/renovation so many amenities were not available. We also had to move rooms due to no AC/heat and bad chemical smells from working on other rooms.
Stayed 5 nights in Dec 2025

6/10 Okay

Shelly

Traveled with partner
Disliked: Cleanliness
Room was not very well stocked - TP low and coffee - The shower was really not clean and around the shower there was black scum - No microwave in the room? and the microwave in the market was worse than gross. Front desk and, service at the bar and shuttle driver were great!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was best I’ve ever experienced. Big shoutout to Catherine, Matt and Conner. They were so helpful and gave great recommendations. Room was large and very nice. We like the property and location. When construction is complete the resort will be great but right now they have some issues. I understand this is the time they need to complete it but realize this is going on at this time. Breakfast is wonderful and staff very good as well. We did not use pool as weather was cool. Free shuttle is a nice perk. I enjoyed my stay and would return when all is complete. Again, kudos to front desk staff ❤️
Stayed 6 nights in Dec 2025

10/10 Excellent

alisa

Stayed 3 nights in Jan 2026

6/10 Okay

Tasha

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Property is in desperate need of room upgrades. Feels dirty and walls and doors are filthy. Major construction all around hotel and was unaware before we booked.
Stayed 2 nights in Jan 2026

8/10 Good

Yun, Bothell

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities
The beds are smaller than normal queen size beds. There is only one chair inside the room, while we had to use the chairs outside (dirty).
Stayed 7 nights in Dec 2025

6/10 Okay

Sandra Y

Traveled with partner
Disliked: Cleanliness
Old hotel being renovated. The renovation was inconvenient. Still same old pineapple looking. The room has a particular smell. The furniture in the balcony and the pool is old. Actually some repairs were not well done. I like the space room. Also one day they forgot to clean the room. They should advise if the hotel is doing renovations. That is why I picked this hotel because the hotel we usually booked was under renovation.
Stayed 4 nights in Oct 2025

6/10 Okay

Seth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice hotel. Super difficult to get around. Very confusing layout. Construction didn’t help
Stayed 2 nights in Dec 2025

4/10 Poor

Alice

Disliked: Amenities, property conditions & facilities
The construction was unpleasant and facilities was not usable
Stayed 7 nights in Dec 2025

10/10 Excellent

Genevieve

Stayed 5 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

8/10 Good

Anthony

It was n
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Staff, and amenities I used were great.
Stayed 6 nights in Dec 2025

2/10 Terrible

JAVIER

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Terrible experience. Pool was under construction, restaurants were closed not worth staying here
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Edward

Stayed 1 night in Jan 2026

2/10 Terrible

Bryton

Disliked: Staff & service, property conditions & facilities
The rooms are clean and the price was reasonable, but the lack of transparency regarding major construction and the negligence regarding guest safety make this a place to avoid. The biggest issue is safety. The staff drive these small black golf carts way too fast through the parking lot. It is hard to see them, especially since they do not stop at the intersections where the parking lanes meet the hotel entrance. They just blow right through without looking. One staff member zoomed past my car while I was backing out and he was moving so fast I did not see him in my mirrors until he flew past me. I was almost hit twice in five days. The service coordination is also broken. We requested early housekeeping on multiple days so the room would be ready for us to rest in the afternoon. The front desk said they would do it, but housekeeping continued to arrive at 3pm every single day right when we got back to nap. It felt like our requests were ignored. I booked this place specifically to avoid another hotel under construction, so it felt really deceptive to arrive and find this place is also a mess. They did not tell us before booking that the main pool is closed, the sports courts are torn down, and half the property is a construction zone. It is loud and the dust was bad enough to give me allergies. After I complained and asked for it, they did give us free breakfast for the last few days. I appreciate that, but I noticed they usually charge $26 a person for what is just a stand
Stayed 5 nights in Dec 2025

8/10 Good

Ehsan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Rooms were clean and good size and the patio area was so beautiful. Shower might need some renovations and the drain water was running slow. The breakfast and restaurant had limited choices. The hotel may need a new dining area. Overall the stay was good and I recommend staying at the hotel.
Stayed 4 nights in Dec 2025