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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property

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Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Exterior
Restaurant
Point of interest
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
$163
$144 nightly
$163 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
4300 E Washington St, Phoenix, AZ, 85034
  • Place, S'edav Va'aki Museum
    ‪7 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪15 min walk‬
  • Place, Papago Park
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

8.0 out of 10
Very good
(10 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

7.8 out of 10
Good
(10 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.0 out of 10
Wonderful
(12 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(77 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(88 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Suite, 1 Bedroom (with Living Area) | Room amenity

Suite, 1 Bedroom (with Living Area)

  • 1095 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • 1095 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • 1095 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Breakfast, lunch and dinner served
Radisson Hotel Phoenix Airport
  • Pool
  • Hot tub
  • Free airport shuttle
  • Free WiFi
4.3 out of 5, Excellent, 1,888 reviews
$144 nightly
The price is $162
Feb 8 - Feb 9
Total with taxes and fees
Radisson Hotel Phoenix Airport

About the neighborhood

Phoenix

Located in Phoenix (Camelback East), Crowne Plaza Phoenix Airport - PHX by IHG is within a 10-minute drive of Arizona State University and Desert Botanical Garden. .This hotel is 4.9 mi (7.8 km) from Chase Field and 5.1 mi (8.2 km) from Mortgage Matchup Center.

What's nearby

  • S'edav Va'aki Museum - 7 min walk - 0.4 miles
  • El Zaribah Shriners Auditorium - 15 min walk - 0.8 miles
  • Salt River - 2 min drive - 1.2 miles
  • Tovrea Castle at Carraro Heights - 2 min drive - 1.2 miles
  • Papago Park - 2 min drive - 1.7 miles

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Stockyards Steakhouse - ‬19 min walk
  • ‪Starbucks - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Nu Towne Saloon - ‬3 min drive
  • ‪Burger King - ‬6 min walk

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 290 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at The Post at Crowne Plaza, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Phoenix? This hotel has 15000 square feet (1394 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Post at Crowne Plaza - Onsite restaurant.
The Perch - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 994 out of 1801 reviews
Rating 8 - Good. 365 out of 1801 reviews
Rating 6 - Okay. 236 out of 1801 reviews
Rating 4 - Poor. 112 out of 1801 reviews
Rating 2 - Terrible. 94 out of 1801 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Steve

Everything was as expected. Clean but old.
Stayed 1 night in Oct 2025

10/10 Excellent

KRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport , comfortable .
Stayed 1 night in Oct 2025

10/10 Excellent

Sai Venkat Vara Prasad

Stayed 1 night in Oct 2025

2/10 Terrible

Malorie, BAKERSFIELD

Stayed 1 night in Oct 2025

2/10 Terrible

Patty

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was absolutely gross. Dirty cloth left in the shower, bed had stains, hair in the bed and the bathtub! We tried to get supper across the street but totally unsafe? Unhoused people asking for food and money. We actually ordered food at Burger King, paid for it and ended up leaving with no food as there was a fight and totally unsafe. No parking, if you leave your vehicle for 5 minutes, they will ticket or tow you! We were told they are relentless with tickets. For almost $250 a night, do yourself a favor and go somewhere else.
Stayed 1 night in Oct 2025

8/10 Good

Kristie

Stayed 2 nights in Oct 2025

10/10 Excellent

Charity, Pueblo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. I had diner on my first day from the hotel and it was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean. Conveniently located accross the street from the airport and the Sky Train. But if you'd rather take the shuttle to the airport, it's 24/7 every 30 minutes.
Stayed 1 night in Oct 2025

8/10 Good

Woo Kyung

Stayed 1 night in Oct 2025

6/10 Okay

Gretchen

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed one night before our flight. Parking was easy and shuttle to airport runs 24/7. Hotel was clean, comfy, quiet, and roomy.
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Traveled with partner
Liked: Staff & service
Shuttle was very punctual and a definite plus
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

8/10 Good

Dolores

Liked: Cleanliness, property conditions & facilities, room comfort
Check in was rushed and not welcoming. The property is nice and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

6/10 Okay

Kimberly

Traveled with group
Airport shuttle was great
Stayed 3 nights in Oct 2025

6/10 Okay

Deanna

Liked: Cleanliness, property conditions & facilities
The room was clean. The airport shuttle was a nice feature. The area around the hotel is scary. While the staff I interacted with were pleasant and professional, the hotel is seriously under-staffed and needs more food options.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was all very pleasant and friendly while being helpful. There was some renovations being done, but everything was still kept very clean. We didn't utilize the restaurant or bar, so can't really comment on that other than it did smell good whenever we walked by. The beds and bedding was very comfortable. Would absolutely stay there again.
Stayed 1 night in Oct 2025

8/10 Good

Erick Oeseburg

Stayed 1 night in Oct 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Willa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always enjoy my stay. Airport shuttle is excellent. Dining room waiter had a cold and cough and made no attempts to cover.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle was punctual, driver was great
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Last minute booking due to flight cancellation. Bed felt great snd pillows were awesome!
Stayed 1 night in Oct 2025