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3.9 of 5 guest rating
Room type Options Nightly price Book
Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Suite, Multiple Beds, Refrigerator & Microwave
1 King Bed and 2 Double Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Standard Room, Multiple Beds, Refrigerator & Microwave
2 King Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, Multiple Beds, Accessible, Refrigerator & Microwave
1 King Bed and 2 Double Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 2 Queen Beds, Refrigerator & Microwave
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Comfortable hotel near Surprise Stadium

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
Business center

A stay at Best Western Plus Surprise-Phoenix NW places you in the heart of Surprise, a 5-minute drive from Surprise Stadium and 12 minutes from Peoria Sports Complex. This hotel is 7.7 mi (12.4 km) from Arrowhead Towne Center and 10.1 mi (16.3 km) from Desert Diamond Casino - West Valley.

Make yourself at home in one of the 86 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers.

Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Guests can catch a ride on the shuttle (surcharge), which operates within 35 mi.

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Best Western Plus Surprise-Phoenix NW

13337 W Grand Avenue, Surprise, AZ 85374

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Best Western Plus Surprise-Phoenix NW provides a spa tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. For a surcharge, an area shuttle within 35 mi is available to guests. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus Surprise-Phoenix NW is a smoke-free property.

  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Number of meeting rooms - 1
  • Daily
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Free buffet breakfast
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Laundry facilities
  • Free breakfast
  • Business center
  • Total number of rooms - 86
  • Free self parking
  • Number of floors - 3
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired internet
  • Smoke-free property
  • Multilingual staff
  • Free newspapers in lobby
  • RV, bus, truck parking

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , RV, bus, truck parking

Room Amenities

Best Western Plus Surprise-Phoenix NW offers 86 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers. This Surprise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Alarm clock
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Microwave
  • Premium TV channels
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Pillowtop mattress
  • TV size measurement: inch
  • Partially open bathroom
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Closed captioned TV

Where to Eat

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 5:30 AM

Minimum check-in age is: 21

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
  • 2 total (up to 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are compulsory at the property

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 18

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are available for breakfast

Number of children who can stay free - 2

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Comfort Inn Surprise
  • Comfort Surprise
  • Comfort Inn & Suites Surprise Hotel Surprise
  • Comfort Inn And Suites Surprise
  • Comfort Inn Surprise Peoria
  • Comfort Surprise Peoria
  • Best Plus Surprise Phoenix Nw
  • Comfort Inn Suites Surprise Phoenix NW
  • Best Western Plus Surprise-Phoenix NW Hotel
  • Best Western Plus Surprise-Phoenix NW Surprise
  • Best Western Plus Surprise-Phoenix NW Hotel Surprise

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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