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Palace Gate Hotel & Residence by EHM

4.0 star property

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Photo gallery for Palace Gate Hotel & Residence by EHM

Reception
View from room
Family 2-Bedroom Suite | Minibar, in-room safe, desk, laptop workspace
Deep-tissue massages, Thai massages, massages
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $42
$37 nightly
$42 total
Total with taxes and fees
Jul 12 - Jul 13

Explore the area

View in a map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
  • Place, Independence Monument
    ‪7 min walk‬
  • Place, Royal Palace
    ‪7 min walk‬
  • Place, Riverside
    ‪9 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪45 min drive‬

Room options

View all photos for Studio Double

Studio Double | Minibar, in-room safe, desk, laptop workspace

Studio Double

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite

King Suite | Minibar, in-room safe, desk, laptop workspace

King Suite

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential 2-Bedroom Suite

Presidential 2-Bedroom Suite | Minibar, in-room safe, desk, laptop workspace

Presidential 2-Bedroom Suite

  • River view
  • 786 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Studio Twin

Studio Twin | Minibar, in-room safe, desk, laptop workspace

Studio Twin

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family 2-Bedroom Suite

Family 2-Bedroom Suite | Minibar, in-room safe, desk, laptop workspace

Family 2-Bedroom Suite

  • City view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Premier Double

Premier Double | Minibar, in-room safe, desk, laptop workspace

Premier Double

  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Phnom Penh

With a stay at Palace Gate Hotel & Residence by EHM, you'll be centrally located in Phnom Penh, within a 10-minute walk of Royal Palace and Independence Monument. .This spa aparthotel is 0.5 mi (0.8 km) from Riverside and 0.8 mi (1.2 km) from National Museum of Cambodia.
View more Aparthotels in Phnom PenhOpens in a new window

What's nearby

  • Cambodia-Vietnam Friendship Monument - 3 min walk - 0.2 miles
  • Independence Monument - 7 min walk - 0.4 miles
  • Royal Palace - 7 min walk - 0.4 miles
  • Riverside - 9 min walk - 0.5 miles
  • NagaWorld Casino - 10 min walk - 0.6 miles

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Techo Intl. Airport (KTI) - 44 min drive

Restaurants

  • ‪Khmer Noodle - ‬2 min walk
  • ‪Brown Coffee and Bakery - ‬4 min walk
  • ‪Villa Grange Hotel - ‬3 min walk
  • ‪Banana Tree Restaurant - ‬10 min walk
  • ‪streetfood near MOE - ‬7 min walk

About this property

Palace Gate Hotel & Residence by EHM

Palace Gate Hotel & Residence by EHM offers 54 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. 42-inch LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.
Make yourself at home in one of the 54 air-conditioned rooms featuring fireplaces and LED televisions. Rooms have private balconies. Kitchenettes are outfitted with full-sized refrigerators/freezers, microwaves, and dishwashers. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool and a fitness center. This Art Deco aparthotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Palace Gate Hotel & Residence by EHM has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Full-service spa
  • Indoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Late night room service menu
  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Boat tours nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 54 units
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Gate & By Ehm Phnom Penh
Palace Gate Hotel Residence
Palace Gate Hotel Residence By EHM
Palace Gate Hotel & Residence By EHM Aparthotel
Palace Gate Hotel & Residence By EHM Phnom Penh
Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh

Palace Gate Hotel & Residence by EHM Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 232 out of 364 reviews
Rating 8 - Good. 88 out of 364 reviews
Rating 6 - Okay. 26 out of 364 reviews
Rating 4 - Poor. 7 out of 364 reviews
Rating 2 - Terrible. 11 out of 364 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Samol

Liked: Cleanliness
Friendly staffs , good breakfast and close to everything.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

carolyn

Liked: Cleanliness, amenities, communication
a perfect visit all around
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, communication
Great location and very comfortable upgraded suite. Lovely breakfast with wide choice. Had 2 evening dinners at the hotel as well and very enjoyable. Inside pool was a great plus. Only 1 lift for 8 floors only negative
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Abby

Liked: Cleanliness, amenities, communication
Enormous well equipped studio apartment. Beautiful view from the balcony and a fantastic breakfast in the morning. I was only at the hotel for a night but I would happily stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel. I recommend the suites. Easy to grab a tuk tuk and explore the city.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ceris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved staying at the hotel. We were in a lovely apartment which suited our family needs. Breakfast was lovely. Staff were friendly and very accommodating! All around the area was perfect to walk and sightsee.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Aneesa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and excellent service from staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ty

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and food is tasty.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Leakhena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs, cleaniness, big rooms, hot water available, parking space for cars.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Chanroeun

Liked: Cleanliness, amenities, property conditions & facilities, communication
clean but need more lights around the stairs areas.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicknnarth P

Liked: Cleanliness, room comfort, communication
beautiful place, very convenient location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Pao

Liked: Cleanliness, amenities, property conditions & facilities, communication
Travel w family of 5. Would recommend family suite
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Highly recommend this hotel. Very attentive staff that provide exceptional service.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Ching Fen

Liked: Cleanliness, amenities, communication
The overall experience was quite good, and the location is excellent. The staff were very friendly and welcoming. However, there is one area that needs improvement: cleanliness and attention to detail. In the room, I found footprints on the floor, hair stuck to the bathroom wall, and stains at the bottom of the toilet bowl. There were also tea stains on the cups and trays. Similarly, in the restaurant, the tea cups, trays, and spoons were not perfectly clean. I hope you can pay more attention to these details in the future.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location with amazing views and great staff I am coming back
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Harish

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very helpful and ensured we had a positive experience
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

ANALIZA

Liked: Cleanliness, amenities, property conditions & facilities
I love the staff, they are all courteous and efficient - with great customer service. For the price that we paid, it’s well worth it.
Breakfast is amazing as well as the customer service
Stayed 1 night in May 2025
Verified

10/10 Excellent

EDWARD

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was very quiet and the bed was great. We go to hotels to sleep and this one worked great
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Tony

Liked: Cleanliness, room comfort, communication

Great 5 day stay

Was very nice comfortable stay. The breakfast was great for the price. The morning coffee was a bit hit and miss (mostly miss) other than that it was great value for money
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tres belle place
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and positive staff!! We enjoyed staying there and would certainly come back
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location and a great staff make this hotel a 12 out of 10! This is my 4th stay and every room has been exceptional. 2 blocks from the Kings Palace!!!! Delicious food as well.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Yong Min

Liked: Cleanliness, amenities, property conditions & facilities, communication
A fantastic stay! The service was excellent from start to finish, with warm and welcoming staff who made us feel right at home. The room was spotless, comfortable, and well-appointed. Breakfast was delicious and offered a great variety. Highly recommended!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is an old colonial hotel but is up-to-date and still charming.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place, very clean beds very comfortable and staff absolutely amazing. Beautiful views food at the restaurant delicious. I definitely would stay here again. Smells amazing and beautiful pool
Stayed 3 nights in Oct 2024