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Starwest Apartments Alderney on Hay

4.0 star property

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Photo gallery for Starwest Apartments Alderney on Hay

Reception
LED TV, DVD player
Indoor pool
Front of property
Gift shop

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Gym
  • Parking available
  • Laundry
  • Kitchen
$107
$97 nightly
$107 total
Total with taxes and fees
Jan 27 - Jan 28

Explore the area

View in a map
193 Hay Street, East Perth, WA, 6004
  • Place, Langley Park
    ‪6 min walk‬
  • Place, WACA
    ‪6 min walk‬
  • Place, Perth Mint
    ‪6 min walk‬
  • Airport, Perth, WA (PER)
    ‪14 min drive‬

Room options

View all photos for 2 Bedrooms Deluxe Apartment

LED TV, DVD player

2 Bedrooms Deluxe Apartment

7.8 out of 10
Good
(41 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedrooms Standard Apartment

LED TV, DVD player

2 Bedrooms Standard Apartment

8.0 out of 10
Very good
(113 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Apartment

LED TV, DVD player

1 Bedroom Apartment

8.2 out of 10
Very good
(77 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Exterior
Mantra on Hay Perth
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 1,531 reviews
$103 nightly
The price is $113
Jan 29 - Jan 30
Total with taxes and fees
Mantra on Hay Perth

About the neighborhood

Perth

Located in Perth (East Perth), Starwest Apartments Alderney on Hay is within a 10-minute walk of Perth Mint and WACA. .This hotel is 0.7 mi (1.1 km) from Royal Perth Hospital and 1.2 mi (2 km) from Elizabeth Quay.

What's nearby

  • Langley Park - 6 min walk - 0.3 miles
  • WACA - 6 min walk - 0.4 miles
  • Perth Mint - 6 min walk - 0.4 miles
  • Royal Perth Hospital - 11 min walk - 0.6 miles
  • Elizabeth Quay - 19 min walk - 1.0 mile

Getting around

  • Perth Claisebrook Station - 15 min walk
  • Perth Airport (PER) - 18 min drive

Restaurants

  • ‪Friends Restaurant - ‬7 min walk
  • ‪Silvermoon Chinese Restaurant - ‬4 min walk
  • ‪Newroz Kebabs - ‬2 min walk
  • ‪Buddha Espresso - ‬5 min walk
  • ‪Folly - ‬5 min walk

About this property

Starwest Apartments Alderney on Hay

Hotel with an indoor pool, 5-minute walk to Perth Mint
Starwest Apartments Alderney on Hay offers 62 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

LED televisions are featured in guestrooms. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 62 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. LED televisions along with DVD players are provided for your entertainment. Conveniences include phones, as well as safes and microwaves.
Don't miss out on recreational opportunities including an indoor pool and a fitness center.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the grocery/convenience store.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 291 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 203 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 83 out of 1000 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

jingjing

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent size rooms. Ease of check in check out. Friendly staff...thank you
Stayed 1 night in Oct 2025

6/10 Okay

Naim

Liked: Staff & service
The staff very frequently and helpful however when I made the booking request earlier check in was excepted when I arrived want ready in fact could access the room not at normal time but one and half hours later that wasn’t good the only thing that wasn’t good rest rest is ok
Stayed 4 nights in Oct 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities
Room was clean and tidy ,bed uncomfortably due to mattress protector to uneven,had to go to convenience shop to get in,could not help with some enquiries
Stayed 5 nights in Oct 2025

6/10 Okay

Gary

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need maintenance - plumbing fixtures leak. Lights not working an TV channels not working. Rooms need upgrading properly.
Stayed 2 nights in Oct 2025

8/10 Good

Anthony

Stayed 2 nights in Oct 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Monalisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stay, expensive parking

Impressed with this apartment, Suitable for family stay. Down side is we couldn’t get the smart tv to work, we got only regular channels. Wifi wasn’t automatic, we had to ask for it. Shower gel and tissues lasted 2 days and we had to ask for more with no issues. We stayed for 10 nights and rooms were cleaned on day 7, that’s when we got new clean towels etc, I think they say you have to pay extra if you need to new towels before your laundry day. Swimming pool water was on the colder side, there are certain times when gym is off limit for guests. Clean and sufficient kitchen, could do with changing the plastic cooking utensils-really old and chipping off. Parking was expensive, $15 per day and not even guaranteed. Overall it was convenient for our stay and would definitely book again when we visit Perth
Stayed 10 nights in Oct 2025

10/10 Excellent

Maysa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at and the staff was so supportive friendly and deserve the best service!!!
Stayed 1 night in Oct 2025

6/10 Okay

michael

Business traveler
Liked: Staff & service, amenities
Couches had stains and quite gross. I reported it to reception
Stayed 2 nights in Oct 2025

2/10 Terrible

Ian

Stayed 5 nights in Oct 2025

2/10 Terrible

cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

6/10 Okay

Rikki

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Air con worked, kitchen fully functioned to cook, clean room
Stayed 3 nights in Sep 2025

2/10 Terrible

Kristie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Do NOT book! You have to pay a holding deposit, which I've done many times before at other places, usually not a problem. They are refusing to give my $250 back. 1. Accused me of having a pet inside the building, which we didn't do. I've asked for video footage of us entering and leaving, even handing the keys over before leaving. 2. Apparently there was some damage on the floor, which we didn't see at all, and definitely didn't do. The photo they sent looks like old damage, and a friend who is builder absolutely agrees with this. Ive been emailing for a week now, they've taken the money and ignoring me. I'll be escalating further. Be warned, i have a feeling they have done this before, as that damage especially, is clearly old.
Stayed 2 nights in Oct 2025

4/10 Poor

Aaron Dinesh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convoluted check-in process, made worse by a numbering screw-up on their end. Bathroom amenities were not topped up proactively, had to nag them twice. Wifi was pretty much nonexistent. Beds were very uncomfortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nurfarhana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety & Quietness: The apartment was very safe and quiet, perfect for a family getaway. We felt secure throughout our stay, with no noise disturbances. Convenience & Location: Easily accessible to shopping at Alderney Shopping Centre, making it convenient for all our needs. Close to Hay Street and Murray Street, so we could walk to shops, cafes, and attractions effortlessly. Transport options were very accessible, with bus stops nearby for easy travel around the city. Staff & Service: The staff were incredibly helpful and friendly, making our stay even more enjoyable. Any questions or requests were promptly attended to by the helpful staff. Overall Experience: We booked 3 apartments for 3 nights and we are so happy with this apartment. Please do not hesitate to book this apartment! A great place for a large family, with spacious apartments and excellent amenities. We appreciated the quiet environment combined with the convenience of nearby shopping and transport.
Stayed 3 nights in Sep 2025

6/10 Okay

Mellenie

Stayed 2 nights in Sep 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please consider the suggestion

It would be a very good improvement if the key cards were in covers with a collar attached so that you can wear them around your neck. That would reduce the risk of people locking themselves out a lot. And as information for any future guests; 1 the door by the elevator needs a bit of force sometimes and 2. if the lock on it blinks green & red then you have to go out/in through the carpark on the left side of the entrance . That's what i hadn't been told at the reception and had to figure out for myself
Stayed 2 nights in Oct 2025

6/10 Okay

Peggy

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Indoor pool was a great way to entertain the kids. Very limited reception opening hours, check in is thru a convenient store in the building. Neighbourhood not very safe, police was seen basically every day. Apartment occupants above us yelled to people downstairs from the balcony. Apartment itself was very spacious and clean. Bit out dated in terms of furniture.
Stayed 7 nights in Sep 2025

6/10 Okay

Darren

Disliked: Staff & service
Serves a purpose but is tired
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with family
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The unit was was very good
Stayed 1 night in Sep 2025

6/10 Okay

Rebecca

Stayed 2 nights in Oct 2025

10/10 Excellent

Rhiannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place completely exceeded our expectations. Hotel staff were super helpful and friendly and went over and beyond to ensure we had a great stay. The accomodation is great for budget accomodation. Clean, larger than normal rooms, washing machine and dryer was a highlight. The location was also perfect. We will definitely be back.
Stayed 3 nights in Sep 2025

6/10 Okay

Matara

Traveled with family
Disliked: Staff & service
Rooms average, No WIFI, paid parking which is limited. Service was okay.
Stayed 1 night in Sep 2025