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Starwest Apartments Alderney on Hay

4.0 star property

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Photo gallery for Starwest Apartments Alderney on Hay

Reception
LED TV, DVD player
Indoor pool
Gift shop
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • Kitchen
$109
$99 nightly
$109 total
Total with taxes and fees
Mar 12 - Mar 13

Explore the area

View in a map
193 Hay Street, East Perth, WA, 6004
  • Place, Langley Park
    ‪6 min walk‬
  • Place, WACA
    ‪6 min walk‬
  • Place, Perth Mint
    ‪6 min walk‬
  • Airport, Perth, WA (PER)
    ‪14 min drive‬

Room options

View all photos for 2 Bedrooms Deluxe Apartment

LED TV, DVD player

2 Bedrooms Deluxe Apartment

8.0 out of 10
Very good
(42 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedrooms Standard Apartment

LED TV, DVD player

2 Bedrooms Standard Apartment

8.0 out of 10
Very good
(118 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Apartment

LED TV, DVD player

1 Bedroom Apartment

8.2 out of 10
Very good
(81 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Perth

Located in Perth (East Perth), Starwest Apartments Alderney on Hay is within a 10-minute walk of Perth Mint and WACA. .This hotel is 0.7 mi (1.1 km) from Royal Perth Hospital and 1.2 mi (2 km) from Elizabeth Quay.

What's nearby

  • Langley Park - 6 min walk - 0.3 miles
  • WACA - 6 min walk - 0.4 miles
  • Perth Mint - 6 min walk - 0.4 miles
  • Royal Perth Hospital - 11 min walk - 0.6 miles
  • Elizabeth Quay - 19 min walk - 1.0 mile

Getting around

  • Perth Claisebrook Station - 15 min walk
  • Perth Airport (PER) - 18 min drive

Restaurants

  • ‪Friends Restaurant - ‬7 min walk
  • ‪Zambrero - ‬7 min walk
  • ‪Tempayan Bay - ‬7 min walk
  • ‪Newroz Kebabs - ‬2 min walk
  • ‪Silvermoon Chinese Restaurant - ‬4 min walk

About this property

Starwest Apartments Alderney on Hay

Starwest Apartments Alderney on Hay offers 62 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

LED televisions are featured in guestrooms. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 62 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. LED televisions along with DVD players are provided for your entertainment. Conveniences include phones, as well as safes and microwaves.
Don't miss out on recreational opportunities including an indoor pool and a fitness center.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the grocery/convenience store.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 291 out of 1006 reviews
Rating 8 - Good. 336 out of 1006 reviews
Rating 6 - Okay. 205 out of 1006 reviews
Rating 4 - Poor. 90 out of 1006 reviews
Rating 2 - Terrible. 84 out of 1006 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
The room was ok. A little dated but had everything I needed including a washing machine. It was a bit weird but they didn’t have any toilet paper in the toilet so I had to buy some.
Stayed 2 nights in Dec 2025

6/10 Okay

Douglas

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room in good condition and spacious, but staff support poor . WiFi P.W expired after first day, had to wait 2 days to get new one?? as staff on holiday??. WiFi was almost useless anyway as slow and constantly dropped out. Couldnt get TV or aircon to work or staff assistance, turned out batteries were flat and had to buy own batteries and toilet papper. Paid for carpark but non available sometimes!! No signs on how to check in, it was convience shop next door.
Stayed 8 nights in Nov 2025

4/10 Poor

Marcello

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Old, smelly, poor service. Never again.
Stayed 2 nights in Dec 2025

4/10 Poor

EVEN

Traveled with family and small children
Nice facilities, extremely poor service!!!
Stayed 2 nights in Nov 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice mid-level apartment stay. Check-in and Check-Out was through an attached Convenience Store. The staff were very helpful, even though they weren't travel professionals. Location is on Hay Street. On the Ret Cat Loop Bus (free), which gets you up to Perth Station and the CBD streets. There are a few restaurants around and hotels nearby. Limited choice. The apartment was well-maintained and clean.
Stayed 3 nights in Nov 2025

4/10 Poor

Jacqueline

Traveled with family
Disliked: Amenities
The room had a horrible smell. A few things missing a tea spoon, there was only one tea towel not 2. Also there was not the lid for the microwave.
Stayed 1 night in Dec 2025

4/10 Poor

Katie

Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

2/10 Terrible

Mahida

Stayed 2 nights in Nov 2025

4/10 Poor

Mr Shane D

Liked: Staff & service, amenities
Checkin was no problem. Room old and needs re painting but ok and good location to access Optus stadium. Terrible rating due to a terrible smell the entire stay. Only improved a little with ventilation. Almost unbearable at times. Hard to pinpoint exact source.
Stayed 4 nights in Nov 2025

6/10 Okay

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There was no clear communication from the staff. I had to work out everything - from location of trash/recycling bins - to how to gain access to the property but myself or by asking other guests. The reception, such as it was, is the Convenience store next door. The 'manager' never seemed to be on duty...within an hour of checking in I'd told 'reception' that my inroom safe wasn't working. * days later nothing was done about it. Ditto a light bulb needed replacing in the laundry room of the apartment, the 'manager will be tiold when he arrives' Nothing. I did my laundry by the light of my mobile. No internet code was provided on arrival. A fellow guest obliged. There was clearly a change of towels after 7 days, but I only discovered this after it happened. This the only room service. A pity, since the facilities were good in the appartment and the local very handy
Stayed 8 nights in Nov 2025

10/10 Excellent

Rhys

Stayed 3 nights in Nov 2025

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities
The apartment was excellent. Very tidy. Everything I could wish for in terms of facilities.
Stayed 3 nights in Nov 2025

8/10 Good

Graham

Liked: Cleanliness, amenities
The room was spacious.
Stayed 2 nights in Nov 2025

8/10 Good

Patricia

Liked: Cleanliness
Room was good but a little hard with no reception and you need to go to the shop next door to check in
Stayed 2 nights in Nov 2025

4/10 Poor

Danny, Salisbury Downs

Stayed 7 nights in Nov 2025

10/10 Excellent

Lauren

Stayed 2 nights in Nov 2025

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment in a wonderful location
Stayed 2 nights in Oct 2025

10/10 Excellent

Nasrul Hadi

Stayed 5 nights in Oct 2025

10/10 Excellent

Vivian

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Nov 2025

8/10 Good

Colin

Staff great room cleanbig apartment very comfortable only one thing is a update bout would stary again no problem and 20 min walk to cbd and free bus to cbd
Stayed 9 nights in Nov 2025

4/10 Poor

teeghan

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
the rooms are very dated (cracked walls, curtains breaking, carpet lifting) Room smelt like smoke even though we requested nonsmoking. no housekeeping. Check in is at the convenience store on the corner. had to even purchase our own toilet paper. Rubbish was found in the couches. I would never book here again
Stayed 4 nights in Nov 2025

4/10 Poor

Kirsty

Traveled with family
Disliked: Cleanliness, amenities
Room smells of mould, cutlery dirty had to be washed before we could use. someone had cut toe nails balcony and was left there when we check in.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen was good ,laundry is excellent over all nice place to stay for the price is really good 👍
Stayed 1 night in Nov 2025

10/10 Excellent

Jazryl

Traveled with family
Liked: Cleanliness, staff & service, amenities
Apartment is clean. Check in is inside the convenient store next to it. There is a pre authorised deposit if $150. We enjoyed the washer and dryer very much just that you have to buy your own detergent.
Stayed 8 nights in Nov 2025

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean - smelled like wee
Stayed 1 night in Oct 2025