Reception on checkin and checkout was excellent. Very respectful and helpful staff. Our room, the Executive Suite, on the 8th floor was amazing, with incredible views of the Swan River. Breakfast was fantastic, every morning. The staff are wonderful. I would have given 5 stars for our stay but droppex to 4 stars due to Grubs Restaurant being closed all day and evening after breakfast, and the only the lounge menu available, which is basic but banal if staying for more than one night. We stayed for 4 days, 3 nights. The ambience of the hotel is magic, and all staff exceptional. Would be nice to have the main restaurant open and not rely on the bar menu as the only available meal.