The common areas could use more attention — the carpets in the hallways were dirty, and the overall feel was a bit dated. Housekeeping didn’t arrive until 4 pm, which was quite late. On the positive side, the reception and bar were very welcoming, and the breakfast was excellent. However, toilet rolls were never replenished, and I saw several guests having to ask for more at reception. The sauna was lovely, though the pool area could do with a tidy-up. Not a bad place overall — perhaps just suffering from being short-staffed?