I was very disappointed with my stay. The staff was rude and unhelpful. I had requested room service the night before, but it never happened. When I called the front desk, I was told that if I at least wanted clean towels, I would need to come downstairs to get them. When I picked up the towels and shared my concerns, the front desk staff showed no sympathy and did not even respond. Additionally, I had to call the night before because the smell of marijuana was coming into our room. Overall, the service and response from staff were unacceptable.