We have stayed at this hotel at least 10 times, never had a problem. We always stay in the luxury room with a jacuzzi, while we were in the jacuzzy for about 10 minutes i started to smell the motor burning, i thought it sounded too loud, we immediately got out, i was afraid we might get electrocuted! After we fell asleep the motor turned on by itself scaring us awake, i immediately unplugged it. I let the feont office know about everything that happened, the person there said her manager was not in yet. Like i said weve stayed here many times, this is the first time we've had an issue this bad. I ruined our stay for sure.