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Grand Mercure Puka Park Resort

4.0 star property

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Breakfast, lunch, dinner and brunch served
Terrace/patio
Breakfast, lunch, dinner and brunch served
Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Chalet, 1 Queen Bed (Kauri) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $156
$136 nightly
$156 total
Total with taxes and fees
Jun 17 - Jun 18

Explore the area

View in a map
42 Mount Avenue, Pauanui Beach, Pauanui, 3546
  • Place, Pauanui Beach
    ‪14 min walk‬
  • Place, Gallagher Park
    ‪14 min walk‬
  • Place, The Lakes Golf Course
    ‪6 min drive‬
  • Airport, Whitianga (WTZ-Whitianga Aerodrome)
    ‪68 min drive‬

Room options

View all photos for Chalet, 1 Queen Bed (Kauri)

Chalet, 1 Queen Bed (Kauri) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 Queen Bed (Kauri)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Connecting Rooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Toi Toi Apartment

Toi Toi Apartment | In-room safe, desk, iron/ironing board, free cribs/infant beds

Toi Toi Apartment

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Chalet, 1 King Bed (Rimu)

Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 King Bed (Rimu)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Tawa Treehut)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Tawa Treehut)

9.6 out of 10
Exceptional
(22 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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  • Free WiFi
  • Laundry
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4.7 out of 5, Exceptional, 166 reviews
$87 nightly
The price is $100
Jun 28 - Jun 29
Total with taxes and fees
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About the neighborhood

Pauanui

Located in Pauanui, Grand Mercure Puka Park Resort is in the mountains, a 2-minute drive from Pauanui Beach and 6 minutes from Pauanui Tairua Trail. .This hotel is 22 mi (35.4 km) from Whangamata Beach and 28.7 mi (46.2 km) from Hot Water Beach.

What's nearby

  • Pauanui Beach - 14 min walk - 0.8 miles
  • Gallagher Park - 14 min walk - 0.8 miles
  • The Lakes Golf Course - 6 min drive - 0.9 miles
  • Pauanui Library and Information Centre - 6 min drive - 0.9 miles
  • Whangamata Beach - 38 min drive - 25.3 miles

Getting around

  • Auckland Intl. Airport (AKL) - 169 min drive

Restaurants

  • ‪Two Tides Bakery - ‬19 min drive
  • ‪The Old Mill Cafe - ‬22 min drive
  • ‪The Local - ‬3 min drive
  • ‪Flock Kitchen And Bar - ‬19 min drive
  • ‪Tairua Landing - ‬19 min drive

About this property

Grand Mercure Puka Park Resort

Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and safes. Rooms open to balconies. 20-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 48 guestrooms featuring refrigerators and DVD players. Rooms have private balconies. 20-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Miha Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Miha Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Miha Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 35 per person
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Grand Mercure Puka Park Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 275 out of 427 reviews
Rating 8 - Good. 106 out of 427 reviews
Rating 6 - Okay. 34 out of 427 reviews
Rating 4 - Poor. 11 out of 427 reviews
Rating 2 - Terrible. 1 out of 427 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great 2 night stay would recommend!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jenean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful accommodation amongst the trees with wonderful staff and breakfast. Bed was large and comfy, and the deck was wonderful to sit with coffee and listen to the birds.
View from my deck
Wonderful lounge with lovely view
Wonderful songbird in this tree, but it’s hiding!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maragret

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and staff, will be back again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond sheltering us in a bad storm. Lovely place, great staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our time here. It felt like we were living in the trees. The staff were very pleasant and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Grand Mercure Puka was absolutely stunning. The staff were so attentive, the little cottages were clean, bed was very comfortable, was a quiet relaxing stay. The on site restaurant was excellent. Definitely would stay again
Verified

10/10 Excellent

michelle

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, clean and comfortable room, property was extremely nice
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so happy and kind. The tree hut room was very unique and lovely. We really enjoyed the hotel.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Room decor lovely. Position lovely in the forest.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay set in beautiful bush surrounds. Fantastic facilities with friendly and welcoming staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation beautiful location walkable to beach.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, comfortable and spacious. Staff was friendly and helpful.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A different stay with chalets in the forest. Have no complaints, or concerns after have stay. Will stay again
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Paul R

Liked: Cleanliness, amenities
Staff uniformly nice.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Allan John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice setting with cabins sited in a bush location.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Simone

Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Even booked another night longer. Really enjoyed the breakfast buffet, hot tub, sauna, and the sense of place in the forest.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff. Lovely cosy room in amongst the trees. The dinner in the restaurant was also very good; however breakfast could be improved (pastries were stale and healthier options were limited)
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Marie

Disliked: Amenities, property conditions & facilities
The room was extremely tired, staff very friendly especially Heather on reception. The complex as a whole would benefit from a revamp.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful place to stay with great service. I would definitely stay here again.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil setting, very tidy premises, amazing views and friendly staff. Thanks Heather and Zade for looking after us on our stay. Note to guests restaurant and in-room dinning closes at 8:30 currently and no robes or slippers available. Thoroughly enjoyed our stay - we will be back for some more cedar hot tub!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jane and Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very restful setting. Wouldn't suit people with a cessibility issues although a buggy can be booked for transport to and fro. Comfortable and convenient accommodation.Great shower. Loved the private deck overlooking bush. Beautiful pool area. Would go again.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great place to wake up

Great stay in a stunning location. Loved waking up amongst the trees, so peaceful and quiet. Would highly recommend the location
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amount of Steps to room was a bit of a surprise, glad it was not raining, Room was A1, View was bush so no view but this was expected. General staff were good special call out to our waitress Amelia who looked after us over our 3 day stay, very professional and helpful everything that makes a normal stay into something special. also Lauren and Zade who also stepped up to make our stay great. Overall well worth the stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were wonderful and staff was very welcoming, friendly, and helpful. We would definitely stay again when visiting New Zealand.
Stayed 2 nights in Apr 2024