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Grand Mercure Puka Park Resort

4.0 star property

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Photo gallery for Grand Mercure Puka Park Resort

Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Breakfast, lunch, dinner served; alfresco dining
Breakfast, lunch, dinner served; alfresco dining
Exterior
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Housekeeping
$192
$167 nightly
$192 total
Total with taxes and fees
Dec 15 - Dec 16

Explore the area

View in a map
42 Mount Avenue, Pauanui Beach, Pauanui, 3546
  • Place, Pauanui Beach
    ‪10 min walk‬
  • Place, The Lakes Golf Course
    ‪18 min walk‬
  • Place, Pauanui Library and Information Centre
    ‪18 min walk‬
  • Airport, Whitianga (WTZ-Whitianga Aerodrome)
    ‪32 min drive‬

Room options

View all photos for Chalet, 1 Queen Bed (Kauri)

Chalet, 1 Queen Bed (Kauri) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 Queen Bed (Kauri)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Toi Toi Apartment

Toi Toi Apartment | In-room safe, desk, iron/ironing board, free cribs/infant beds

Toi Toi Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for Chalet, 1 King Bed (Rimu)

Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 King Bed (Rimu)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tawa Treehut)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Tawa Treehut)

9.8 out of 10
Exceptional
(19 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Beach nearby
Tairua Shores
  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
4.7 out of 5, Exceptional, 140 reviews
$117 nightly
The price is $135
Dec 18 - Dec 19
Total with taxes and fees
Tairua Shores

About the neighborhood

Pauanui

Located in Pauanui, Grand Mercure Puka Park Resort is in the mountains, a 2-minute drive from Pauanui Beach and 6 minutes from Pauanui Tairua Trail. .This hotel is 22 mi (35.4 km) from Whangamata Beach and 28.7 mi (46.2 km) from Hot Water Beach.

What's nearby

  • Pauanui Beach - 10 min walk - 0.5 miles
  • Gallagher Park - 10 min walk - 0.6 miles
  • The Lakes Golf Course - 18 min walk - 1.0 mile
  • Pauanui Library and Information Centre - 18 min walk - 1.0 mile
  • Cathedral Cove - 25 min drive - 22.1 miles

Getting around

  • Auckland Intl. Airport (AKL) - 169 min drive

Restaurants

  • ‪Two Tides Bakery - ‬19 min drive
  • ‪The Pepe - ‬19 min drive
  • ‪Tairua Landing - ‬19 min drive
  • ‪Punters Bar & Grill - ‬19 min drive
  • ‪Tairua Bakery - ‬21 min drive

About this property

Grand Mercure Puka Park Resort

Hotel with free valet parking, near Pauanui Beach
Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 48 guestrooms featuring refrigerators and DVD players. Rooms have private balconies. 20-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Miha Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Miha Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Miha Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 35 per person
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Grand Mercure Puka Park Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 262 out of 408 reviews
Rating 8 - Good. 102 out of 408 reviews
Rating 6 - Okay. 33 out of 408 reviews
Rating 4 - Poor. 11 out of 408 reviews
Rating 2 - Terrible. 0 out of 408 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Swati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No room service on a Sunday was a bummer specially as the weather was really bad and no room service was really inconvenient
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing solo getaway. The staff were lovely and really helpful. They let me check in early which was a nice surprise. I particularly enjoyed the heated pool and spa and the close proximity to the beach and pauanui hike. The staff also showed genuine care and told me to be careful on my way down from the hike as it can be slippery when wet. I would definitely come again
Poolside
Dining area. Recommend the lamb rump
Stayed 1 night in Aug 2025

8/10 Good

Allan John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice setting with cabins sited in a bush location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rakesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Front office girls were great!
Stayed 2 nights in Aug 2025

10/10 Excellent

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation beautiful location walkable to beach.
Stayed 4 nights in Jul 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

GURBIR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, really helpful, have great map of activites and locations. even have shovels if youre going to hot water beach
Stayed 2 nights in May 2025

10/10 Excellent

Brenda, Muskegon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jungle like walkways to rooms, lots of privacy. Heated tile floors, hot tub and pool area. Had dinner and breakfast buffet. So lovely, sad to leave
Stayed 1 night in Apr 2025

10/10 Excellent

bertrand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en montagne offrant un décor tropical magique. Piscine et bain de cèdre chauffé. Restaurant sur place de qualité. Emplacement très tranquille nécessitant transport pour toute sortie Le site est en forte pente et convient peu aux personnes à mobilité réduite.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely outfitted rooms. Great showers and amenities on site. Nice restaurant. Breakfast buffet.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great place to wake up

Great stay in a stunning location. Loved waking up amongst the trees, so peaceful and quiet. Would highly recommend the location
Stayed 2 nights in Mar 2025

10/10 Excellent

Edwards & Co

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort set high in the treetops overlooking the mountains and river. Grrat location to enjoy sunset cocktails on the deck of the restaurant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bungalo in the trees. Our heated floor in the bathroom didnt work but otherwise beautiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sidhesh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Far too many stairs
Stayed 2 nights in Feb 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel

Very good hotel with nice view and good restarant. One exception. Do not expect pricacy, when you are on the toilet. There is np decent doors between the bathroom and the sleeping room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacki

Stayed 3 nights in Jan 2025

10/10 Excellent

Theresa, Snohomish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is very unique…it’s like staying in a treehouse! Very comfortable and quiet. Pool is great! They even have free laundry, which was most appreciated. Make sure that you can walk stairs and hills if you want to stay here. We would come back in a heartbeat!
Stayed 1 night in Feb 2025

10/10 Excellent

Sheel Raj

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and quaint

A room the trees was a new experience for us. It was quiet and quaint. We highly recommend this resort.
Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Very hilly, parking is a bit of a hike from your room. Gorgeous property, feels like you’re in a rainforest. Excellent buffet breakfast (although essentially identical both days). Free loan of shovels for hot water beach.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Spot - Pack light for the hike to your room

Nice property, but be prepared for a good hike to your accommodations
Stayed 1 night in Dec 2024

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service, room comfort

A mixed bag

The visit was a real mixed bag. Good - Room comfort overall is good. Most of the staff are friendly/trying their best. The location in the forest is great, nice to have a gym and pool etc. It could be romantic, but is a little bit of a walk to the beach/up a steep hill. Bad - The property and grounds need a lot of maintenance. Some of the access is very steep. Dinner was ok, breakfast is poor/disorganised. Overall it doesn't feel very 4* service. The staff do try, but either the place is under funded or not well managed.
Stayed 3 nights in Dec 2024