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Hotel Terranova

3.0 star property

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Photo gallery for Hotel Terranova

Bar (on property)
Bathtub, free toiletries, hair dryer, towels
Interior
Deluxe Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping
The current price is $44
$39 nightly
$44 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
Carrer de les Abelletes, 5, Pas de la Casa, Andorra, AD200
  • Place, Les Abelletes Lake Trail
    ‪1 min walk‬
  • Place, Pas de la Casa Resort
    ‪2 min walk‬
  • Place, TSD4 Pas De La Casa Ski Lift
    ‪6 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪121 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Quadruple Room

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Pas de la Casa

When you stay at Hotel Terranova in Pas de la Casa, you'll be near ski lifts, just steps from Les Abelletes Lake Trail and Pas de la Casa Resort. .This ski hotel is 16.5 mi (26.6 km) from Caldea Spa and 17 mi (27.4 km) from Pyrenees Andorra Shopping Centre.

What's nearby

  • Les Abelletes Lake Trail - 1 min walk - 0.0 miles
  • Pas de la Casa Resort - 2 min walk - 0.1 miles
  • TSF4 Solana Ski Lift - 6 min walk - 0.4 miles
  • TSF2 Coll Blanc Ski Lift - 6 min walk - 0.4 miles
  • TSD4 Pas De La Casa Ski Lift - 6 min walk - 0.4 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 22 min drive
  • La Seu d'Urgell (LEU) - 88 min drive

Restaurants

  • ‪Restaurant Chez Paulo - ‬2 min walk
  • ‪Olimpiades - ‬6 min walk
  • ‪Husky - ‬6 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hotel Terranova

Hotel Terranova offers 52 accommodations with fireplaces and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Treat yourself to a stay in one of the 52 guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a safe deposit box at the front desk and an elevator.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hotel Terranova has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Downhill skiing
  • Snowboarding

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (50 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Fireplace
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
2 total (up to 31 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Terranova Hotel
Hotel Terranova Pas de la Casa
Hotel Terranova Hotel Pas de la Casa

Hotel Terranova Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 67 out of 169 reviews
Rating 8 - Good. 67 out of 169 reviews
Rating 6 - Okay. 20 out of 169 reviews
Rating 4 - Poor. 10 out of 169 reviews
Rating 2 - Terrible. 5 out of 169 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Clean room, but the four bed room was actually to small for a familie of four. The breakfast was really good and gave us a good start to ski all day long. The Hotel has a good location - only a couple of minutes away from the slopes.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snowboard trip to Andorra

Very basic hotel but clean and tidy was there for a weeks snowboarding and great value for money
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Jake

Liked: Cleanliness
Location was great right in the centre and a 3/4 min walk to the main lifts. The room was as expected functional. Shower was great super powerful with a good bath. A few issues though, no fridge in the room, no tea/coffee facilities in the room, breakfast was ok, staff great but not enough of them. One day there was no cutlery, cups or glasses! The bar whilst connected to the hotel was shut very early on NYE and didn’t open NYD, as all shops were also shut getting any sort of drink for the room was impossible - maybe consider some vending machines?
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Lee

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are clean, spacious enough and the cleaners do a fab job. Not too far from ski-area lifts too. However, it’s all a little tired and our ‘triple room’ was a double with a squeezed in extra bed that didn’t align to the wall and lights. There was one wardrobe and a lack of hooks to hang up anything in the room other than in the small bathroom. Definitely need more hooks on walls. When we stayed there, end of January, was lots of teens/younger crew, which almost made it feel a bit youth hostel like. Breakfast was ok but a few times they had run out of items and drinks machines weren’t working. WiFi patchy too. A basic and ok-ish 2* hotel I’d say!
Stayed 13 nights in Jan 2026
Verified

2/10 Terrible

David

Disliked: Staff & service, amenities
No communication from the staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Maïlys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025
Verified

8/10 Good

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service from Sophie.

A great location. Sophie, the lady on reception was really lovely and let us pay to stay a bit later in the room as I felt a little unwell. We really appreciated this. We had a room high up and view of the street and the mountains. Parking was available on the streets nearby at 4.90 euros for 4 hours and free 8pm until 9am. Bring coins. Our triple room was adequate for a one night visit. Thank you to Sophie for excellent customer service
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tim

Liked: Staff & service, property conditions & facilities, room comfort

A brief visit to Andorra

The hotel is in the middle of Pas de la Casa, there is parking on the surrounding streets, free between 2030-0900. The room was clean and comfortable and breakfast good. The separate cafe on the ground floor is not quite so good. The picture is taken from our room.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the middle of town

This hotel is nicely sited within view of many local stores so it very convenient. The Argentine girl on the reception was a delight to speak to regarding the unusual hobby of me and my co-guest. Best of all is staying during April as the rooms cost next to nothing as the ski season is over. The only negative is the room I was in had an audible plumbing type noise from behind the wall which continued through the night.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Adriana

Disliked: Staff & service
.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Gianluca

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hi there, I've just received a request for feedback and I was hoping I had the opportunity to help mproving your service. There is a lot of scope for improvement but luckily they are all easy fix. I am going to start from the "must change" going progressively to the "nice to have" 1. Mould around the bath and on the wall. This is unacceptable. It takes a bottle of Bleach and a bit of sealant to fix it 2. Nothing complementary other than two bottles of water. Your daily rate would justify a kettle, some tea bags and a couple of biscuits. It makes the customer feel welcome. 3. Furniture is battered 4. The bed for two is too small and the mattress uncomfortable. 5. Only 3 cushions. 6. The doors are not hotel doors. I'm sure there are some fire safety concerns and not compliance with regulation. 7. Breakfast could be improved. There are not vegetarian options for hot breakfast 8. Windows are not sound proof and I got woken up every night by people chatting when walking on the street. It is possibly the worst hotel I have ever been, but with some little changes it can be improved substantially
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

stephanie

Liked: Staff & service
Disliked: Amenities
Un prix démesuré par rapport aux prestations ! Hôtel assez vieux,pas tout nikel,chambres petites Sur Hôtels.com,on avait réservé 3 chambres :1 pour 2 personnes,1pour 3 et 1 pour 4. On s est retrouvé avec 3 chambres de 3 personnes . On ne reviendra pas,désolée.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Siobhan

Liked: Cleanliness, staff & service
Disliked: Amenities
Cher pour la saison, et manque d’équipe mots: bouilloire, petit frigo et le pommeau de douche trop ancien
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stéphanie

Liked: Cleanliness, staff & service, amenities
On a pas apprécier le nom respect des gens qui dorment. Pourtant c'est inscrit dans toutes les langues mais les gens ne savent pas lire. Après chambre bien situé, grande.propre.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Eve

Liked: Cleanliness, staff & service, amenities
Chambre propre et fonctionelle
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marie-Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre. Personnel très professionnel, très accueillant.
Stayed 1 night in Oct 2025
Verified

8/10 Good

pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chambre bien.Sophie à l'accueil très gentille et professionnelle
Stayed 1 night in Oct 2025
Verified

4/10 Poor

bruno

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel mal signalé, un peu difficile à trouver. Ascenseur en panne, et pas de date pour la réparation. Parking tout autour mais attention payant, jusqu'à 12€ la nuit
Stayed 1 night in Sep 2025
Verified

8/10 Good

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dans l'ensemble sa reste correct pour le prix

Hotel très bien situé point négatif aucune insonorisation et le parking est dans la rue donc ne pas oublié de mettre des pièce dans le parkmetre qui ne prend pas la carte bleue
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bilgin

Hôtel trés bien situé Assez vieux mais propre
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A mi llegada me informan que el ascensor está fuera de servicio y que si es alguna molestia, le informo que por problemas de rodilla de mi mujer si que es un problema pero que nos contestaremos con lo que hay, en lo que la persona que nos atendió muy amablemente y profesionalidad, nos ubicó en otro hotel muy cerca de este y en las mismas condiciones por lo que le estamos muy agradecidos mi mujer y yo.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À part l’ascenseur qui ne fonctionnait pas dans l’ensemble, nous avons passé un bon séjour
Stayed 1 night in Aug 2025
Verified

8/10 Good

Mohammed

Liked: Cleanliness, property conditions & facilities
Séjour en famille tranquille dans la principauté d'Andorre. Un très beau pays de beaux paysages.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, room comfort

Correct pour le prix

Emplacement idéal, hôtel bien dans l'ensemble, a revoir le confort ds les chambres ( pas de clim, lampe de chevet suspendue au dessus de la tête... ? parquet taché. 1 super 👍💪👌 pour la dame des petits déjeuners... Au plaisir.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait comme toujours

Tres bien. L'arrivée est simplifiée par le check in en ligne. Hôtesse daccueil tres sympathique. Chanbre très confortable, avec une baignoire, l'ideal avec les enfants. Voila quelqies annees que nous venons et nous ne sommes jamais decus.
Stayed 1 night in Jul 2025