This was, without a doubt, one of the worst hotel experiences I’ve ever had.
The property felt like something out of a horror movie. The hallways had a terrible odor, and the overall condition of the hotel was unacceptable.
The first room I was assigned had no working lights. After I reported the problem, I was moved to another room where the balcony door had a sheet of plywood instead of glass. The beds had old, worn, stained-looking sheets that did not appear clean, and I did not feel comfortable or safe staying there.
Because of these conditions, I decided not to stay at the hotel. Despite leaving, I was still charged for all three nights of my reservation.
I understand that hotels have cancellation policies, but guests should not be expected to pay for accommodations that are not in acceptable condition. My experience was extremely disappointing, and I cannot recommend this property. I hope management takes these issues seriously and makes the necessary improvements for future guests.