We arrived in the afternoon to learn that they had canceled our reservation only four hours beforehand. The receptionist instantly raised her voice and tried to blame me for having not read my email (I was driving). The hotel claims to have had plumbing problems, but I saw no such evidence. The fact is that Paris was very booked and we were there only for the night and the hotel chose to cancel the short booking rather than others for their convenience. The hotel where they sent me was adjacent to Notre Dame and cost abou €40 less per night. One review after another called it dirty (in deed it was very dirty). When I asked to be refunded the difference between the two hotels, the receptionist began yelling at me that it was in a better neighborhood and I just didn’t understand. In fact, I did understand and I chose this hotel due to its location. She continued to argue with me about either reserving a clean hotel room or refunding the difference until I was tired and had to go because the reception at the dirty hotel near Notre Dame was about to close. Dirty or not, the other hotel was polite—never mind being on the 5th floor without an elevator. I’ve never left a negative review before, but this was warranted. This hotel may have been impolite, but it was clean and quiet, except for the receptionist who cannot accept responsibility for making an inferior substitution and giving short notice.