I worked in Hospitality desk 20 years worst & worst experience whether reception or breakfast service , very rude staff, breakfast is okay, we booked the room one night for 3 people,it show's one thing but got different room with bunk bed surprise ,bunk bed not prepared at all when I asked reception they gave me answer, that's not our policy to prepared the bed, Bathroom door transparent, openly visible from the bed,"open peep show".No Air-conditioning during this Heatwave, reception staff straight answer fresh air from outside ,Staff not greetings . when we are inside the room housekeeping staff open the door around 9.30am and asked what time you'll leave the room, disgusting.One Night stay bad experience ,not again.