6/10 Okay
Gail
Sep 21, 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice but noisy
Great location near Lux Gardens and Boul Mich, restaurants, cafes.
Helpful attentive staff. Clean, a bit “faded”.
But the big downside is: no soundproofing!
Very thin walls. Stayed three nights - had to change rooms after one night of listening to neighbor’s all night movies on TV. Dialog and music. They called her to turn it down at 1 AM per our request. Second room was not much better, though it seemed newer. Guy on his phone loudly till after midnight. Again, called the desk and they came up to knock on his door to ask him to be quieter. It worked somewhat. We kept that room when told any other room would be much smaller. Hotel staff was sympathetic but obviously can’t control the caliber of their clientele - and those guests’ behavior was rude!
Quieter from that room the third night, but slamming doors till after midnight from two other rooms on the floor with a child going back snd forth. So, we were not satisfied with comfort since we got no rest. Hard enough trying to re recover from jet lag! Disappointed - won’t stay there again. Till they soundproof their walls!
Gail
Stayed 3 nights in Sep 2025
