I booked a double room and the pictures advertised for the double room included and French balcony with a city view. However, the room I was placed in was not as pictured, it was smaller, older and did not have a city view. I raised this with the reception, and they said it was my fault for not asking for a view. However, from the way the Double Room was advertised, the room was not as pictured and there was no mention that there was no view which I found misleading for the price I paid. Reception advised me they have double rooms with and without a view and guests have to request in advance, and even then its not guaranteed cause it depends on what is available.