- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a motel masked as a Disney hotel. No air conditioning, refrigerator or clock in the room. There is no elevator on the property and so we had to take our 2 children all our bags up a dark staircase. The staff does not tell you about the lack of elevator or air conditioning upon arrival. Please note it’s August right now! The rooms smell and the property looks very run down. The cleaning staff left dirty sheets on our floor after making up our room. They did not change our baby sheet either. I would never recommend this hotel to anyone, additionally Disney should be embarrassed to have its name on this place.