I have stayed at this hotel many times for many days but this time it was not so pleasant. Toilet in hallway did not work properly and floor wet. Finally closed for a long time for repairs so I had to go down another fight of steps to use that toilet. In that room where showers are taken, floor wet and towel should have been place there. Smell of mildrew as they close the down which I left open to help air things out. Heating is not turned on yet and they said it was automatic and too early to go on, but this was a cold October - it seems colder that usual. TV didn't work as no remote and no buttons to turn on TV. Room cold but got an extra blanket. Still cold in the morning by just feeling my cane and damp. Hallway damp and you could feel it on the bannister. I stayed for about 10 days. While I reported things every morning and evening to reception, when there was a new receptionist at the desk, they seemed to be unaware of these issues. I wrote an email asking for some reimbursement and haven't heard back from management yet.