Our host was excellent!We were told there would be some construction, as it turned out there was a full remodel!! Some days it was jack hammers all day long, powerwashers and what ever else that goes with remodeling!!! There was no office. The maintenance man and the GM were both very friendly and helpful. The workerbees where respectful. It's room 108, not the great 108!! Also, we could not use the swimming pool, laundry or bbq.