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Tzampoc Resort

Property class: 3

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Photo gallery for Tzampoc Resort

A patio with a pergola, potted plants, and a view of a mountain and sea.
A resort with a pool area surrounded by palm trees and a view of the ocean.
A bedroom with a bed, a TV mounted on the wall, a window with a view of mountains, and a wooden door.
A garden with a circular pathway, a small building with a dome, and a view of a mountain and lake.
A spacious living area with a thatched roof, a sofa set, a coffee table, and a bookshelf.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Restaurant
  • Bar
The current price is $273
$224 nightly
$273 total
Total with taxes and fees
Sep 3 - Sep 4

Explore the area

View in a map
Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Santa Catarina Palopo, 07010
  • Place, Lake Atitlán
    ‪2 min walk‬
  • Place, Santa Catarina Palopo Church
    ‪16 min walk‬
  • Place, Pintando Santa Catarina Palopó
    ‪2 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪122 min drive‬

Room options

View all photos for Romantic Suite, 1 King Bed, Non Smoking, Lake View

Romantic Suite, 1 King Bed, Non Smoking, Lake View | Premium bedding, down comforters, bed sheets

Romantic Suite, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking, Lake View

Superior Suite, 1 King Bed, Non Smoking, Lake View | Premium bedding, down comforters, bed sheets

Superior Suite, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Lake View

Premium Suite, 1 King Bed, Lake View | Premium bedding, down comforters, bed sheets

Premium Suite, 1 King Bed, Lake View

  • Lake view
  • 3767 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking, Lake View

Luxury Room, 1 King Bed, Non Smoking, Lake View | Premium bedding, down comforters, bed sheets

Luxury Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking

Basic Double Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, bed sheets

Basic Double Room, 1 Queen Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking

A bedroom with a wooden headboard, two bedside lamps, a round bedside table, and a painting on the wall.

Basic Double Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hotel Villa Santa Catarina
Santa Catarina Palopo
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.5 out of 5, Wonderful, 361 reviews
$95 nightly
The price is $115
Aug 16 - Aug 17
Total with taxes and fees
Hotel Villa Santa Catarina

About the neighborhood

Santa Catarina Palopo

With a stay at Tzampoc Resort in Santa Catarina Palopo, you'll be a 1-minute walk from Lake Atitlán and 13 minutes by foot from Pintando Santa Catarina Palopó. .This hotel is 0.7 mi (1.2 km) from Santa Catarina Palopo Church and 3.2 mi (5.2 km) from Church of Saint Francis.

What's nearby

  • Lake Atitlán - 2 min walk - 0.1 miles
  • Santa Catarina Palopo Church - 16 min walk - 0.9 miles
  • Pintando Santa Catarina Palopó - 2 min drive - 0.7 miles
  • Panajachel Municipal Market - 14 min drive - 3.8 miles
  • Church of Saint Francis - 14 min drive - 3.8 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • ‪Restaurante El Cayuco - ‬8 min drive
  • ‪Restaurante El Atitlan - ‬8 min drive
  • ‪Nativo Cafe - ‬7 min drive
  • ‪Delhi 6 - ‬8 min drive
  • ‪Crossroads Caffee - ‬8 min drive

About this property

Tzampoc Resort

Tzampoc Resort offers 6 accommodations with hair dryers and complimentary toiletries. Beds feature down comforters and premium bedding. 46-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 6 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a sauna. This Mediterranean hotel also features complimentary wireless internet access, a hair salon, and a fireplace in the lobby. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
You can enjoy a meal at the restaurant serving the guests of Tzampoc Resort, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7 AM to 9:30 AM.
Featured amenities include multilingual staff, laundry facilities, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 9:30 AM.
Tzampoc Resort has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • Built in 1995
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 55 per person
  • Airport shuttle fee per child: USD 45
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Tzam Poc Resort Panajachel
Tzam Poc Resort
Tzam Poc Panajachel
Tzam Poc
Tzam Poc Resort Hotel
Tzam Poc Resort Santa Catarina Palopo
Tzam Poc Resort Hotel Santa Catarina Palopo

Tzampoc Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 63 reviews
Rating 8 - Good. 14 out of 63 reviews
Rating 6 - Okay. 4 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall amazing experience! the staff was extremely nice and welcoming. The food and views were the best part. Loved staying here
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful views and the pool is the main attraction
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Breathtaking views, beautiful aesthetic, very attentive and kind staff. Keep in mind there is no A/C or fan in the room, but in March with the window open, we slept fine.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so beautiful! I
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Gia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind! Beautiful property. Very helpful staff.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
The mattress was really hard, one of the most uncomfortable mattress i have ever encountered in my lifetime. The view was nice from my room and the hotel has a beautiful aesthetic. The staff is nice.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Delmy

They are giving me a different room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so welcoming. I was surprised when I saw them meeting us down at the parking lot (2 of them) giving us a warm welcome and offering to carry luggage/bags. Room had a great view of the lake and volcanos, bedding was comfortable and bathroom was clean. Entire room was so spacious. Breakfast was nice as well with a combination of many things we liked. Food and drinks were great. To top it all is the view of Lake Atitlan and the volcanos from the infinity pool. That is magical.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privileged location to enjoy stunning views. Relaxed atmosphere and friendly service. Prepare to negotiate plenty of stair. If driving, going up to the parking area can be challenging.
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had this property on my radar for years because i have seenit all over social media. The room was beautiful and clean. The only thing was the water drainage was a little sluggish in the shower and the water pressure was not great. Otherwise, the property was absolutely beautiful especially the money shot of the infinity pool with the Volcanoes in the background. Staff was super friendly and accommodating.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicio excelente

Ubicación privilegiada, una vista espectacular del lago y los volcanes. Pero sin duda, lo que más descata es el servicio, todos muy amables y atentos a lo que necesitamos.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Hoven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho tiene una vista preciosa
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

ANA L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muchas gracias! Una muy feliz estancia

Extraordinario nivel de servicio y, sin duda, tiene de las mejores vistas del lago de Atitlán. La habitación fue extraordinaria, muy amplia y cómoda, la tuna con vista al lago fue una grata sorpresa!!! El acceso puede ser complicada por la subida y las curvas cerradas para llegar al hotel, pero igual se puede resolver y el personal del hotel está al pendiente en todo momento para subsanar este tema.
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Rodolfo

Disliked: Cleanliness, property conditions & facilities, room comfort

Pésimo hotel!…

Cuartos con humedad, sucios, llenos de zancudos, arañas y otros insectos, áreas comunes descuidadas y sucias, pésimo hotel
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
El acceso vehicular es complicado, y no hay señalización al respecto.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor servicio, siempre estuvieron atentos a nosotros y tienen de las mejores vistas hacia el lago.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Lo bueno: - Piscina con vista excepcional. - Atención del personal. - Desayuno. Lo malo: - Falta de mantenimiento en habitaciones. - Pocas opciones en el menú. - Precios de comida demasiado altos. - Sobrevalorado.
Stayed 3 nights in Sep 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The property is very inaccessible , and the entrance is very dangerous .my car almost didnt made up the ramp.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas vistas al lago
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

PAOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para relajación, un vista hermosa, desayuno rico etc.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

It was low season but we got grate service, upgrade, early breakfast, ride to the closest restaurant when their own was closed. It is not walk distance to the town, but it was the calm and nice surroundings that we was looking for.
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely amazing. Love every little corner. The views, the pool, the staff was wonderful. The only thing that I would have to say I need was a better WiFi. My room had no WiFi and I had to step out to actually use WiFi. But other than that I was overwhelmed with the beauty of the place.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveler

Good view to the lake, but one wrong thing it’s how get the resort big hill, yo got have a 4x4 truck to get the hotel, no WiFi en the hotel
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were amazing! When our taxi driver didn't show up on time to take us to the airport on the day we had to leave, the owner went out of his way to contact the father of one of his staff members to take us to the airport so we didn't miss our flight. Talk about going above and beyond! The breakfast every morning were amazing. everything that we ordered from the kitchen was delicious. we enjoyed the infinity pool and the hot tub, now only if we could have gotten some better weather to see the volcanoes more clearly. The rooms are not brand new but are nice and clean, the staff is top notch and make you feel like family. Would stay there again.
Stayed 4 nights in Feb 2019