- Disliked: Cleanliness, amenities, property conditions & facilities
The property is very inaccessible , and the entrance is very dangerous .my car almost didnt made up the ramp.
Book online or call:1-844-709-7928
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
My fiance and I had a fantastic stay at Tzam Poc Resort and highly recommend it. The staff is outstanding and the amenities are superb — the infinity pool, the hot tub, the wood-burning sauna/steam room, the view from our private deck, a candle-lit dinner on our private deck overlooking the lake and volcanos, and beautiful breakfasts each morning on the glorious patio — we thoroughly enjoyed our stay. Our concierge, Darwin, is incredibly accommodating — running up the stairs to our balcony to serve us cold cervesa upon our arrival to booking a private tour of the lake — he made sure every part of our stay was to our liking. The only negative comment we could make is the water pressure in the shower and lukewarm temperature could definitely improve.