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Porta Hotel del Lago

3.5 star property

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Photo gallery for Porta Hotel del Lago

Lake View Premium Room | Premium bedding, desk, blackout drapes, iron/ironing board
Banquet hall
Lake View Premium Room | Premium bedding, desk, blackout drapes, iron/ironing board
View from property
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
2a Avenida 06-17 Zona 2, Panajachel, Solola
  • Place, Lake Atitlán
    ‪3 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪6 min walk‬
  • Place, Panajachel Municipal Market
    ‪15 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪88 min drive‬

Room options

View all photos for Room Second Floor

Room Second Floor | Premium bedding, desk, blackout drapes, iron/ironing board

Room Second Floor

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

Television

Lake View Room

  • Lake view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Premium Room

Lake View Premium Room | Lake view

Lake View Premium Room

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

Garden Room | Premium bedding, desk, blackout drapes, iron/ironing board

Garden Room

9.0 out of 10
Wonderful
(27 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Deluxe Room

Premium bedding, desk, blackout drapes, iron/ironing board

Lake View Deluxe Room

9.0 out of 10
Wonderful
(23 reviews)
  • Lake view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Panajachel

When you stay at Porta Hotel del Lago in Panajachel, you'll be on a lake, within a 5-minute walk of Lake Atitlán and La Galeria. .This family-friendly hotel is 0.3 mi (0.5 km) from Azul Maya Archaeological Museum and 0.3 mi (0.6 km) from Casa Cakchiquel Arts Center.

What's nearby

  • Lake Atitlán - 3 min walk - 0.2 miles
  • La Galeria - 5 min walk - 0.3 miles
  • Casa Cakchiquel Arts Center - 6 min walk - 0.4 miles
  • Azul Maya Archaeological Museum - 6 min walk - 0.4 miles
  • Panajachel Municipal Market - 15 min walk - 0.8 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 179 min drive

Restaurants

  • ‪Delhi 6 - ‬7 min walk
  • ‪Restaurante El Cayuco - ‬2 min walk
  • ‪Restaurante El Atitlan - ‬5 min walk
  • ‪The Little Spoon - ‬5 min walk
  • ‪Guajimbos - ‬9 min walk

About this property

Porta Hotel del Lago

Porta Hotel del Lago offers 100 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 100 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Panajachel? This hotel has 4725 square feet (439 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Porta Hotel del Lago has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 20 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Conference center (4,725 square feet of space)

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 7 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
  • Airport shuttle fee: USD 200 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Porta Hotel del Lago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1007 reviews
Rating 8 - Good. 266 out of 1007 reviews
Rating 6 - Okay. 95 out of 1007 reviews
Rating 4 - Poor. 39 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Roselyn, Lima

Stayed 2 nights in Nov 2025

10/10 Excellent

Maria del

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff and breakfast is amazing! Great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Spacious room with beautiful views of the Lake and volcanoes. Wonderful staff. Clean.
Stayed 3 nights in Nov 2025

8/10 Good

John, Houston

Traveled with group
Liked: Cleanliness
Nice views, renovated bathrooms, but the rest is pretty outdated. Nice staff.
Stayed 1 night in Oct 2025

8/10 Good

pamela

Liked: Cleanliness, staff & service, amenities
Nice staff, spacious, clean room with a great view. Would be nice to have a fridge in the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmine

Liked: Amenities, property conditions & facilities
The room and hotel was amazing! Excellent location!! The only suggestion is to start offering late night food options, at least snacks, after 10 pm.
Stayed 2 nights in Nov 2025

10/10 Excellent

isneivy

Stayed 2 nights in Nov 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room beautiful lakeview Friendly staff Would be great if they offer breakfast with the stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff, great location and a clean room with modern facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Allen, Mankato

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony offered a fantastic view of Lake Atitlan.
Stayed 3 nights in Oct 2025

8/10 Good

Sergio

Stayed 2 nights in Oct 2025

6/10 Okay

Jaime

Liked: Cleanliness
Disliked: Property conditions & facilities
Location views .clean room bed super hard like a rock other than that everything excellent. Hotel is under construction and is noisy and the construction staff is walking on the halways next to the guest.
Stayed 1 night in Oct 2025

4/10 Poor

Marco

Traveled with family
Disliked: Staff & service
Cable y televisión debería de mejorar en todo el hotel
Stayed 1 night in Oct 2025

8/10 Good

Shakerri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very clean rooms. Beautiful views from the balcony and restaurants within walking distance. There was construction when we we were there but we weren’t there during the day so it did not bother us. Attendants were amazing! To the point that they helped us contact a tour when our Spanish was lacking. The food at the restaurant leaves a lot to be desired so that was the only downside to the property.
Stayed 2 nights in Aug 2025

8/10 Good

Mynor, Long Beach

Stayed 1 night in Oct 2025

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Oleidys

Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

myrna

Stayed 1 night in Sep 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Silvano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Jul 2025

10/10 Excellent

Maria Camila

Stayed 1 night in Aug 2025

10/10 Excellent

Eder

Stayed 3 nights in Aug 2025

8/10 Good

MILDRED

Liked: Cleanliness, staff & service
Very nice. A little noisy due to repairs next to our room
Stayed 2 nights in Aug 2025

10/10 Excellent

Darwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelnte servicio
Stayed 3 nights in Aug 2025