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Porta Hotel del Lago

3.5 star property

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Photo gallery for Porta Hotel del Lago

Lake View Premium Room | Premium bedding, desk, blackout drapes, iron/ironing board
Land view from property
View from property
Aerial view
Lake View Premium Room | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Gym
The current price is $148
$121 nightly
$148 total
Total with taxes and fees
Jul 14 - Jul 15

Explore the area

View in a map
2a Avenida 06-17 Zona 2, Panajachel, Solola
  • Place, Lake Atitlán
    ‪3 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪6 min walk‬
  • Place, Panajachel Municipal Market
    ‪18 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪108 min drive‬

Room options

View all photos for Room Second Floor

Room Second Floor | Premium bedding, desk, blackout drapes, iron/ironing board

Room Second Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

Television

Lake View Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Premium Room

Lake View Premium Room | Lake view

Lake View Premium Room

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

Garden Room | Premium bedding, desk, blackout drapes, iron/ironing board

Garden Room

9.0 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Deluxe Room

Premium bedding, desk, blackout drapes, iron/ironing board

Lake View Deluxe Room

9.0 out of 10
Wonderful
(24 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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The price is $132
Jun 14 - Jun 15
Total with taxes and fees
Hotel y Centro de Convenciones Jardines del Lago

About the neighborhood

Panajachel

When you stay at Porta Hotel del Lago in Panajachel, you'll be on a lake, within a 5-minute walk of Lake Atitlán and La Galeria. .This family-friendly hotel is 0.3 mi (0.5 km) from Azul Maya Archaeological Museum and 0.3 mi (0.6 km) from Casa Cakchiquel Arts Center.

What's nearby

  • Lake Atitlán - 3 min walk - 0.2 miles
  • La Galeria - 5 min walk - 0.3 miles
  • Casa Cakchiquel Arts Center - 6 min walk - 0.4 miles
  • Church of Saint Francis - 18 min walk - 1.0 mile
  • Panajachel Municipal Market - 18 min walk - 1.0 mile

Getting around

  • La Aurora Intl. Airport (GUA) - 179 min drive

Restaurants

  • ‪The Little Spoon - ‬5 min walk
  • ‪Restaurante El Cayuco - ‬2 min walk
  • ‪Guajimbos - ‬9 min walk
  • ‪Delhi 6 - ‬7 min walk
  • ‪Restaurante El Atitlan - ‬5 min walk

About this property

Porta Hotel del Lago

Porta Hotel del Lago offers 100 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Renovation of all guestrooms was completed in October 2025.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Panajachel? This hotel has 4725 square feet (439 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Porta Hotel del Lago has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 20 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Conference center (4,725 square feet of space)

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated guestrooms - October 2025
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 15 2026 to June 17 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 7 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
  • Airport shuttle fee: USD 200 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Porta Hotel del Lago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1006 reviews
Rating 8 - Good. 247 out of 1006 reviews
Rating 6 - Okay. 89 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amenities and staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and restaurants. Breakfast was exceptional as well as the staff in the restaurant
Verified

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
Family resort
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
We loved the room and the hotel overall. Great location, restaurant, and staff. Highly recommend this hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yanira

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place nice view nice and quite , friendly staff , walkable to everything , def ill stay here again
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities
Very clean room and staff super kind
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kaushal

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amazing views, staff were very helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent service and location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfortable rooms and amenities, great location. I highly recommend!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean food delicious people so humble
Stayed 2 nights in Feb 2026
Verified

8/10 Good

eugene

Liked: Cleanliness, amenities, property conditions & facilities
Had a great view and the staff was Wonderful!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

aristides

Liked: Cleanliness, staff & service, amenities
Location, amenities and the cleanness of the room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful views and lovely pool area.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room just for the lake view and it was worth it. It is nearby the main restaurants and bars and the loading docks to the ferries were right there.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and service
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
The hotel is in a great location. The staff is welcoming and friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! The pool area was great to hang out in and it was a great jumping off point for the other spots on the lake. The room and bathroom was clean and comfortable. The staff isn’t helpful for planning activities so plan to do your own research!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff seemed courteous!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria del

Liked: Cleanliness, amenities, property conditions & facilities
The staff and breakfast is amazing! Great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
The rooms were well maintained. The property in general was kept in good shape. Staff was friendly and attentive.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our previous accommodations did not work out and the staff at Porta were able to help us navigate to their location and seamlessly check in, allowing for a stress free night moving forward. The hotel is conveniently to the public boat drop off and walkable to amazing street vendors. The room was spacious and clean with an incredible view.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David Del

Liked: Cleanliness, amenities, property conditions & facilities
great service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
I love the view I had , was clean and comfortable the staff was very friendly, the food was amazing at the restaurant I give this place 5 stars. I will stay again with my family there and the price was reasonable.we have good time.
From my room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

dibyendu

Great
Stayed 3 nights in Feb 2026