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Perla Maya Hotel

2.5 star property

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Photo gallery for Perla Maya Hotel

Balcony
Exterior detail
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Spa

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Room service

Explore the area

View in a map
0 Avenida 6-69 Calle Del Rio, Zona 2, Panajachel, Solola
  • Place, Lake Atitlán
    ‪3 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪10 min walk‬
  • Place, Panajachel Municipal Market
    ‪16 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪89 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Deluxe Double Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Classic Triple Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Premium Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, Accessible

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Panajachel

With a stay at Perla Maya Hotel in Panajachel, you'll be a 5-minute walk from Lake Atitlán and 6 minutes by foot from La Galeria. .This hotel is 0.6 mi (0.9 km) from Casa Cakchiquel Arts Center and 0.6 mi (1 km) from Azul Maya Archaeological Museum.

What's nearby

  • Lake Atitlán - 3 min walk - 0.2 miles
  • La Galeria - 6 min walk - 0.4 miles
  • Casa Cakchiquel Arts Center - 10 min walk - 0.5 miles
  • Church of Saint Francis - 16 min walk - 0.9 miles
  • Panajachel Municipal Market - 16 min walk - 0.9 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 121 min drive

Restaurants

  • ‪Delhi 6 - ‬9 min walk
  • ‪Restaurante El Cayuco - ‬5 min walk
  • ‪Restaurante El Atitlan - ‬3 min walk
  • ‪The Little Spoon - ‬9 min walk
  • ‪Guajimbos - ‬10 min walk

About this property

Perla Maya Hotel

Perla Maya Hotel offers 22 accommodations with fans. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Panajachel hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary local cuisine breakfast is served daily from 8:00 AM to 10 AM.
Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10 AM.
Perla Maya Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: GTQ 175.00 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Perla Maya Hotel Panajachel
Perla Maya Panajachel
Perla Maya
Perla Maya Hotel Hotel
Perla Maya Hotel Panajachel
Perla Maya Hotel Hotel Panajachel

Perla Maya Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 109 out of 244 reviews
Rating 8 - Good. 62 out of 244 reviews
Rating 6 - Okay. 33 out of 244 reviews
Rating 4 - Poor. 20 out of 244 reviews
Rating 2 - Terrible. 20 out of 244 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ana

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rápido y amables
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff were all amazing, friendly and helpful. The room was clean, we were upgraded from a queen to a king, which was great but the wifi was not too good. The breakfast was very good.
Stayed 7 nights in Nov 2025

10/10 Excellent

Juan jose

Stayed 2 nights in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities
.
Stayed 2 nights in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jacinto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno muy Rico Empleados muy amables buen servicio y muy buena atencion Al cliente
Stayed 2 nights in Nov 2025

8/10 Good

Krisztina, Cary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was a bit cold because of the weather
Stayed 2 nights in Nov 2025

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

6/10 Okay

Sara

Stayed 1 night in Nov 2025

10/10 Excellent

Grecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Muy bueno!
Stayed 2 nights in Aug 2025

6/10 Okay

David

Traveled with family
Liked: Staff & service
No habían toallas suficientes y no tenían shampoo
Stayed 2 nights in Aug 2025

2/10 Terrible

Mahnaz

Disliked: Cleanliness, amenities, property conditions & facilities
The entire night dogs barking. After AM the roosters joined dogs with loud noise. We stayed 4th floor which had no hot water to shower and water was barely coming out of shower or faucet. Extremely low water pressure and we didn’t have wifi in 4th floor. The blankets were extremely itchy . Medium friendly staff . Not recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service
We had a good experience with the hotel. But the staff was a little confused with my family and I hotel room. They were mixing up the rooms.
Stayed 1 night in Aug 2025

8/10 Good

jeymi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is nice from outside and it has modest rooms, I didn't like the fact that I only saw one electrical outlet in the room, bathroom had 0. and no shampoo and conditioner, they only provide bar soap. The room has no ac but they provide me a fan, which help a lot. But overall the place is nice, nice staff, the person in the front was really nice and gave me recommendations ( I ask for ).
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and safe, and the personal was very friendly.
Stayed 4 nights in Jun 2025

6/10 Okay

michelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so fake , they show pictures of different hotels and the area to stray people to them, there staff is the worse I have ever experienced in my entire life, having a handicap person traveling with us they don’t care about …. Will never recommend this place that should be removed from Expedia and all platforms.
Stayed 2 nights in Apr 2025

8/10 Good

EMERSON

Traveled with family
Liked: Cleanliness
El staff podría mejorar un poco su servicio en especial el del restaurante
Stayed 1 night in Apr 2025

8/10 Good

Mirtala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perla Maya

compliments to the staff! extremely friendly we enjoy our short stay! Highly recommend it!
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Traveled with family
Stayed 4 nights in Apr 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very close to town and the hotel ticks all the basics that are needed. I'd stay there again if we return to the lake
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025