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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Room, 1 King Bed, Non Smoking, Balcony
300 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Room, 1 King Bed, Non Smoking
450 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, Non Smoking
390 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Suite, 1 Bedroom, Non Smoking
390 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Non Smoking
Room with view
390 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Room, 1 King Bed, Non Smoking
300 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Non Smoking, Corner
300 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Studio, 1 King Bed, Non Smoking, Balcony
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Traditional Room, 2 Double Beds, Non Smoking
300 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 2 Double Beds, Non Smoking
780 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Suite, 1 Bedroom, Non Smoking
390 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Room, 2 Double Beds, Non Smoking
300 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Traditional Room, 1 King Bed, Non Smoking
300 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Suburban Palo Alto hotel in University South, near Stanford Shopping Center

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
24-hour business center
Laundry facilities

With a stay at Sheraton Palo Alto Hotel in Palo Alto (University South), you'll be a 2-minute drive from Stanford Shopping Center and 8 minutes from Stanford University Medical Center. This hotel is 2.6 mi (4.2 km) from Stanford University and 3.8 mi (6.1 km) from Facebook Campus.

Make yourself at home in one of the 346 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a ballroom.

Enjoy local cuisine at Poolside Grill, a poolside restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Palo Alto? This hotel has facilities measuring 5405 square feet (502 square meters), including conference space. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property will be renovating from June 16 2020 to December 16 2020 (completion date subject to change). The following areas are affected:

  • Lobby

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Sheraton Palo Alto Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

A 24-hour business center is on site at this 3.5-star property. Event facilities measuring 5405 square feet (502 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Palo Alto Hotel is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Restaurant
  • Electric car charging station
  • Coffee shop or café
  • Free WiFi
  • Dry cleaning/laundry service
  • Pool sun loungers
  • Self parking (surcharge)
  • Outdoor pool
  • Free wired Internet
  • Computer station
  • Smoke-free property
  • Conference space size (meters) - 502
  • Number of meeting rooms - 14
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • 24-hour business center
  • Conference space size (feet) - 5405
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Ballroom
  • Laundry facilities
  • Total number of rooms - 346
  • 24-hour fitness facilities
  • Number of floors - 4
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Sheraton Palo Alto Hotel offers 346 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Phone
  • Free bottled water
  • Towels provided
  • Linens provided
  • Free local calls
  • Pillowtop mattress
  • Private bathroom
  • Closed captioned TV
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Raised toilet seat
  • Low-height counters/sink
  • Cable TV service
  • Premium TV channels
  • Grab bar - near toilet
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Visual fire alarm
  • Lever door handles
  • Premium bedding
  • In-room climate control (heating)
  • Shower only
  • Wheelchair accessible
  • Down comforter

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.

Poolside Grill - This poolside restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets stay free
  • Up to 80 lbs
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer

Contactless check-in and contactless check-out are available

Individually-wrapped food options are available through room service

Each guestroom is kept vacant for a minimum of 48 hours between bookings

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Staff temperature checks are not conducted regularly

Pets allowed (no fees)

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Property follows sanitization practices of SafeStay (AHLA - USA)

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

Gap period enforced between guest stays 48 hours

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 21 per person (approximately)
  • Self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Sheraton Palo Alto
  • Palo Alto Hotel
  • Palo Alto Sheraton
  • Palo Alto Sheraton Hotel
  • Sheraton Hotel Palo Alto
  • Sheraton Palo Alto
  • Sheraton Palo Alto Hotel
  • Sheraton Palo Alto Hotel Hotel
  • Sheraton Palo Alto Hotel Palo Alto
  • Sheraton Palo Alto Hotel Hotel Palo Alto

We should mention

Pool access available from 6 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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