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Sheraton Palo Alto Hotel

Property class: 3.5

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Photo gallery for Sheraton Palo Alto Hotel

A modern hotel entrance with a covered patio, columns, and a fountain.
A spacious lobby with a wooden ceiling, a reception desk, seating area, and large windows.
A modern restaurant with wooden ceiling and walls, large windows, and neatly arranged tables and chairs.
A room with a large window overlooking a garden with trees and a water feature.
A landscaped outdoor area with a bench, a tree, and a building with large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $214
$185 nightly
$214 total
Total with taxes and fees
Oct 31 - Nov 1

Explore the area

View in a map
625 El Camino Real, Palo Alto, CA, 94301
  • Place, Silicon Valley
    ‪1 min walk‬
  • Place, Stanford University
    ‪1 min walk‬
  • Place, Stanford Shopping Center
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪33 min drive‬

Room options

View all photos for Traditional Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, and a large window with a view of greenery.

Traditional Room, 1 Double Bed

8.6 out of 10
Excellent
(30 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, two armchairs, a desk, and a TV.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • Garden view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)

A hotel room with two beds, a sitting area with a chair, a lamp, and a view through a door.

Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Double Beds

A room with a large window overlooking a garden with trees and a water feature.

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Balcony

A hotel room with two beds, a sitting area with a chair, a lamp, and a view through a door.

Suite, 1 Bedroom, Balcony

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A room with a large window overlooking a garden with trees and a water feature.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed (1 Sofa bed)

A balcony with two metal chairs and a glass table, surrounded by a metal railing.

Premium Room, 1 King Bed (1 Sofa bed)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 Double Bed

A room with a large window overlooking a garden with trees and a water feature.

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Kitchenette

A conference room with a glass table and leather chairs, a kitchenette with dark cabinets, and framed pictures on the wall.

Studio, 1 King Bed, Kitchenette

  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Kitchenette (1 Sofa bed)

A compact hotel room with a kitchenette, a bed, and a framed picture on the wall.

Studio, 1 King Bed, Kitchenette (1 Sofa bed)

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Traditional Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, and a lamp.

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(91 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, two armchairs, a desk, and a TV.

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Garden view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, two armchairs, a desk, and a TV.

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Garden view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, two armchairs, a desk, and a TV.

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Garden view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a desk with a chair, a television, and a lamp.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Palo Alto

Located in Palo Alto, Sheraton Palo Alto Hotel is in the business district, a 4-minute walk from Stanford University and 6 minutes by foot from Stanford Shopping Center. .This hotel is 2.1 mi (3.3 km) from Stanford University Medical Center and 3.9 mi (6.2 km) from Facebook Campus.

What's nearby

  • Silicon Valley - 1 min walk - 0.0 miles
  • Stanford University - 1 min walk - 0.1 miles
  • Stanford Shopping Center - 6 min walk - 0.4 miles
  • Stanford Theatre - 8 min walk - 0.5 miles
  • Stanford Stadium - 13 min walk - 0.7 miles

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco Intl. Airport (SFO) - 37 min drive

Restaurants

  • ‪Gott's Roadside - ‬6 min walk
  • ‪Verve Coffee - ‬6 min walk
  • ‪Pho Ha Noi - ‬7 min walk
  • ‪Sprout Cafe - ‬7 min walk
  • ‪Pizza My Heart - ‬8 min walk

About this property

Sheraton Palo Alto Hotel

Sheraton Palo Alto Hotel offers 346 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 346 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Enjoy local cuisine at Poolside Grill, a poolside restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Palo Alto? This hotel has 5405 square feet (502 square meters) of space consisting of conference space and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Poolside Grill - This poolside restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poolside Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 14 meeting rooms
  • 24-hour business center
  • 5,405 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23 per person
  • Self parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Palo Alto
Palo Alto Hotel
Palo Alto Sheraton
Palo Alto Sheraton Hotel
Sheraton Hotel Palo Alto
Sheraton Palo Alto
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel Hotel
Sheraton Palo Alto Hotel Palo Alto
Sheraton Palo Alto Hotel Hotel Palo Alto

Sheraton Palo Alto Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1002 reviews
Rating 8 - Good. 187 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff were amazing and amenities spot on. Recommended hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything during our stay was excellent 👌. Enjoyed Palo Alto!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and in excellent condition and staff are very friendly and accommodating.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed here
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place professional staff love the food in the restaurant . I would love to come back.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Place was very beautiful and well located
Stayed 16 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything love it I have stayed there whenever I need to go to Stanford hospital which is often ❤️
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Spacious, great location
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great front desk staff. Great area and walkable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a well maintained property.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great convenient location to Stanford U. For the price, I would expect more upgrades and renovations. Breakfast was excellent- staff excellent as well.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean walkable
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. A special shoutout to their restaurant. Available for Breakfast Lunch and Dinner. Excellent food and service. Made it very convenient.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Stanford stadium and stores
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public areas felt a bit dated in ways but room was very comfortable. A very well-managed property in a nice location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Any Sheraton is always top notch and this one does not disappoint. Beautiful property, great staff and wonderful rooms.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Location great and good quality. Some rooms are a bit noisy.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room and facilities were clean. All of the staff were friendly and helpful. I would stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel property is extremely nice. Very clean, Rooms were perfect. Restaurant on site was very good. Food delicious, service excellent, staff very friendly.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff (check-in, cleaning staff) were very friendly. They made our visit enjoyable. The staff at the Poolside Grill were exceptionally accommodating. We arrived before closing, yet they greeting us and served us with kindness and patience. The food was delicious. Thank you to all the staff who made our stay relaxing and enjoyable.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with great location and very friendly staff. but the price is sometimes unreasonable high.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and well appointed. A bit dark and the conditioner in the shower had not been refilled which was frustrating
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Love the location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, super comfortable beds, great showers, clean, and organized. I would definitely stay here again.
Stayed 1 night in Jan 2026