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Best Western Palmyra Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Palmyra Inn & Suites

A spacious lobby with a high ceiling, a stone fireplace, and a staircase with a black railing.
A spacious lobby with a brown sofa, a coffee table, and a dining area with chairs and tables.
A hotel room with a bed, a desk with a chair, a sofa, a lamp, and a TV.
A clean, modern retail space with wooden paneling, shelves stocked with snacks, a beverage refrigerator, and a clothing rack.
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $143
$132 nightly
$143 total
Total with taxes and fees
Jul 28 - Jul 29

Explore the area

View in a map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Place, Smith Family Farm
    ‪18 min walk‬
  • Place, Canandaigua Lake
    ‪20 min drive‬
  • Place, CMAC Performing Arts Center
    ‪22 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cribs (surcharge)

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Desk, laptop workspace, iron/ironing board, cribs (surcharge)

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cribs (surcharge)

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cribs (surcharge)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs (surcharge)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, cribs (surcharge)

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

A hotel room with two beds, a desk, a chair, a television, and a desk lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

A hotel room with a bed, a desk with a chair, a sofa, a lamp, and a TV.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Suite-2 Queen Beds, Non-Smoking, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
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The price is $130
Jul 26 - Jul 27
Total with taxes and fees
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About the neighborhood

Palmyra

When you stay at Best Western Palmyra Inn & Suites in Palmyra, you'll be in the historical district, within a 5-minute drive of Smith Family Farm and Palmyra Family Medicine. .This hotel is 13 mi (21 km) from Canandaigua Lake and 13.3 mi (21.5 km) from CMAC Performing Arts Center.

What's nearby

  • Smith Family Farm - 18 min walk - 1.0 mile
  • Canandaigua Lake - 20 min drive - 15.2 miles
  • CMAC Performing Arts Center - 22 min drive - 15.9 miles
  • Rochester Institute of Technology - 43 min drive - 37.2 miles
  • University of Rochester - 49 min drive - 29.0 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 38 min drive

Restaurants

  • ‪Wegmans Old Fashioned Subs - ‬13 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Burger King - ‬13 min drive
  • ‪Starbucks - ‬11 min drive

About this property

Best Western Palmyra Inn & Suites

Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.
Make yourself at home in one of the 60 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a hot tub, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a fireplace in the lobby, a banquet hall, and a vending machine.
A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • TV in common areas

Family friendly

  • Children's games
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are available for USD 5.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Best Western Palmyra Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 495 out of 1002 reviews
Rating 8 - Good. 261 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at for local historical site visits.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff. Everything well.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, amenities
Friendly staff; Very willing to help with anything
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff that helped us with anything we asked for.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, staff was polite and available, breakfast was ready, warm, easy and had many options that were fresh. Quiet area, nice spacious rooms and clean jetted tub. Extra towels in the room and great location!!
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Kenneth

Liked: Staff & service
Disliked: Cleanliness
Staff was very pleasant. Definitely don’t feel like the rooms were clean.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone we encountered was helpful and cheerful! Room and dining area very clean.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Cleanliness, amenities
The location was perfect, but the check-in was slow and the bed didn't look like it was made with fresh sheets
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kristen

We enjoyed our stay. The bed was comfortable, but the pull out bed is not. The breakfast was nice. It is a great place to stay while touring history sites in Palmyra. This was our second stay. It was rainy and muddy outside, so the carpets get dirty, but it seems like more could be done to keep the carpet vacuumed.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Friendly staff, information about local attractions, and a comfortable room make this a great place to stay!
Stayed 1 night in Nov 2025
Verified

8/10 Good

James

Liked: Cleanliness, amenities
Room was spotless, Staff was very friendly Thanks
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff. Clean room. Quite location 1.5 away from town. Generous breakfast offerings. We would stay here again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Erica

Liked: Staff & service
We have stayed here before and loved the stay. This time the cleanliness was not good and there was a group of kids running up and down all night on our last night before a 10 hr drive home so no sleep was had.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Missy

Beds were comfortable but the sink was very small, wifi didn’t work and breakfast was just ok
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, large dining area, nice staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Oluwakemi

They need to increase cleanliness in the room. Also, ensure proper lighting at the car park area
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location, good breakfast, friendly staff, quiet.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Cody

The breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shala

Quiet, clean, professional service
Stayed 5 nights in Jan 2026
Verified

2/10 Terrible

Aaron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
falling apart. no heat drains plugged.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, perfect for all our sightseeing needs!!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi was a pain! Took a lot to turn the jets on. The staff was the best very apologetic. But driving over a hour on the basis of the jacuzzi room it was very disappointing
Stayed 1 night in Mar 2026