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Thompson Palm Springs, by Hyatt

Property class: 4

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Photo gallery for Thompson Palm Springs, by Hyatt

Exterior
Property video
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Terrace/patio
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
$360
$314 nightly
$360 total
Total with taxes and fees
May 6 - May 7

Explore the area

View in a map
414 North Palm Canyon Drive, Palm Springs, CA, 92262
  • Place, Agua Caliente Casino
    ‪8 min walk‬
  • Place, Agua Caliente Cultural Museum
    ‪8 min walk‬
  • Place, Palm Springs Convention Center
    ‪12 min walk‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (Walk-up)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Balcony (Walk-up)

7.8 out of 10
Good
(7 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(14 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 437 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Courtyard)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Courtyard)

9.2 out of 10
Wonderful
(13 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Upper Stories)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Upper Stories)

7.0 out of 10
Good
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Upper Stories)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Upper Stories)

7.6 out of 10
Good
(4 reviews)
  • 467 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Palm)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Palm)

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Courtyard)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Courtyard)

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Palm Courtyard)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Palm Courtyard)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Las Palmas Upper Stories)

Suite (Las Palmas Upper Stories) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Las Palmas Upper Stories)

  • 1098 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Roll-in Shower

  • 540 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower, Balcony

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Roll-in Shower, Balcony

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower, Balcony

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Roll-in Shower, Balcony

  • 535 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Alejo)

View from room

Suite (Alejo)

  • 1047 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Alejo Walk-Up)

View from room

Suite (Alejo Walk-Up)

  • 1047 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible (Canyon Upper Stories)

Suite, Accessible (Canyon Upper Stories) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, Accessible (Canyon Upper Stories)

  • 854 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Canyon Upper Stories)

Suite (Canyon Upper Stories) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Canyon Upper Stories)

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Hardy)

Suite (Hardy) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Hardy)

  • 1420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Thompson)

Suite (Thompson) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Thompson)

  • 1750 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible Bathtub (Palm Courtyard)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, Accessible Bathtub (Palm Courtyard)

  • 575 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Upper Stories)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible Bathtub (Upper Stories)

  • 449 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible Bathtub

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible Bathtub (Loft Upper Stories)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, Accessible Bathtub (Loft Upper Stories)

  • 554 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible Bathtub

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night
Hotel Zoso
Downtown Palm Springs
  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
4.3 out of 5, Excellent, 1,651 reviews
$190 nightly
The price is $215
May 10 - May 11
Total with taxes and fees
Hotel Zoso

About the neighborhood

Palm Springs

With a stay at Thompson Palm Springs, by Hyatt, you'll be centrally located in Palm Springs, a 3-minute drive from Palm Springs Convention Center and 11 minutes from Indian Canyon. .This hotel is 6.2 mi (10 km) from Palm Springs Aerial Tramway and 7 mi (11.3 km) from Palm Canyon.

What's nearby

  • Agua Caliente Casino - 8 min walk - 0.5 miles
  • Agua Caliente Cultural Museum - 8 min walk - 0.5 miles
  • Plaza Theatre - 10 min walk - 0.6 miles
  • Palm Springs Art Museum - 10 min walk - 0.6 miles
  • Palm Springs Convention Center - 12 min walk - 0.7 miles

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs Intl. Airport (PSP) - 11 min drive

Restaurants

  • ‪Cascade Lounge - ‬8 min walk
  • ‪Lola Rose Grand Mezze - ‬1 min walk
  • ‪The Tropicale - ‬7 min walk
  • ‪La Quinta Brewing Co. - ‬4 min walk
  • ‪Tac/Quila - ‬1 min walk

About this property

Thompson Palm Springs, by Hyatt

Thompson Palm Springs, by Hyatt offers 168 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This Palm Springs hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 168 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and bike storage.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Thompson Palm Springs, by Hyatt has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 42 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 per person
  • 3 restaurants
  • A bar/lounge

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Fenced pool
  • In-room crib
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business center

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Cobblestone flooring in public areas
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Built in 2024
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Smoking not allowed
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 1.14 per accommodation, per night
  • Resort fee: USD 57.86 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 per person
  • Covered valet parking fee: USD 42.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thompson Palm Springs, by Hyatt Hotel
Thompson Palm Springs, by Hyatt Palm Springs
Thompson Palm Springs, by Hyatt Hotel Palm Springs

Thompson Palm Springs, by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 195 out of 261 reviews
Rating 8 - Good. 37 out of 261 reviews
Rating 6 - Okay. 14 out of 261 reviews
Rating 4 - Poor. 8 out of 261 reviews
Rating 2 - Terrible. 7 out of 261 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna May

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Mohita

Stayed 2 nights in Jan 2026

6/10 Okay

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The rooms are so noisy. Walls are thin, I heard neighbors next to me like they were in my room. The road that the rooms face is busy and loud. The glass doors do not block the sound, which continues all night. Despite the nice bedding it was tough to sleep. Maybe rooms that face a different direction are better, but those on Indian Canyon aren’t good for sleeping.
Stayed 1 night in Jan 2026

10/10 Excellent

EFFIE

Stayed 2 nights in Jan 2026

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful! Great room and amenities were superb!
Stayed 4 nights in Jan 2026

10/10 Excellent

GREGG

Stayed 1 night in Jan 2026

10/10 Excellent

Ericka

Stayed 2 nights in Jan 2026

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

ERNESTO

Stayed 1 night in Dec 2025

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Song, granada hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Valet is fast and professional. Clean new hotel with great amenities. Loved the complementary mimosas in the morning and wine in the evenings. Calm relaxing atmosphere. Walking distance to great restaurants with delicious vegan options. Will definitely return!
Stayed 2 nights in Jan 2026

6/10 Okay

Mohammad

Liked: Property conditions & facilities
Service can be better. Lola rose was horrible. Won’t come back for sure.
Stayed 4 nights in Dec 2025

4/10 Poor

Mari

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Despite a stated 4:00 PM check-in, we were not able to access a room until 4:45 PM, and only after proactively asking whether any room was available. We were then moved to a different room. Even after being checked in, our luggage did not arrive for an additional 45 minutes, requiring two separate trips to the front desk to have it sent up. As a result, we effectively lost our entire afternoon due to the check-in process. The following day, our room was not serviced, despite texting housekeeping in advance to request service. We again had to contact the front desk to resolve the issue. Additionally, the Upper level did not consistently deliver on the advertised promise of complimentary snacks and beverages three times per day. On multiple occasions, these offerings were not available. The Upper pool area was also not maintained to an acceptable standard of cleanliness. Given the price point of this property, the overall level of service fell well below expectations. We would appreciate appropriate consideration or compensation for these shortcomings.
Stayed 3 nights in Jan 2026

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is beautiful and great vibe. Staff was amazing and so friendly and helpful. The Lola Rose lounge was fun day or night. Gym was clean and amenities were great. My only complaint is that The Lola Rose restaurant food was always cold. Very very dog friendly and look forward to staying at the property again soon.
Stayed 4 nights in Dec 2025

10/10 Excellent

Shara

Stayed 1 night in Jan 2026

6/10 Okay

Davlyn

Traveled with group, Traveled with family
Disliked: Staff & service, amenities
Staff was cold upon check in and check out.
Stayed 1 night in Dec 2025

10/10 Excellent

King Damien

Stayed 1 night in Dec 2025

10/10 Excellent

Katherine

Stayed 2 nights in Dec 2025

8/10 Good

Natosha R.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Welcoming and attentive Staff, perfect location, great amenities.
Stayed 4 nights in Dec 2025

4/10 Poor

Daniel

Traveled with family
One and done
Stayed 2 nights in Dec 2025

10/10 Excellent

Lauren

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room, staff and amenities are all amazing! Very happy with our decision to stay here. Very dog friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Julie Ann

Stayed 2 nights in Dec 2025

8/10 Good

GAE WOK

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were so many great things about this property it's hard to count them all. Unfortunately, the extremely noise level kept us from getting a good quality of sleep both nights. The street noise is bad but the MANY doors open and shutting thoughout the property was the worst. Not just guest rooms but many doors that just separate areas requiring door key (pool (s), breakfast area, evening drink reception area and various other areas of the complex ) slamming to lock. VERY DISTRUPTIVE !
Stayed 2 nights in Dec 2025