- Liked: Amenities
- Disliked: Staff & service, property conditions & facilities
My overall experience here was not good. The single biggest thing was being subjected to a pool party one evening. My room overlooked the pool and from 4 to 8 PM there was a heinous, obnoxiously loud party - DJ and all - right outside my room. It was like being inside a night club. I called the front desk but a young idget with an attitude blew me off, saying they paid for it - as if I didn't pay for my room!! When I voiced my complaint at check-out, I got a similarly dismissive attitude, full of justifications and excuses. Bottom line: hotel is no place for a club scene. Just another example of a company trying to rake in money by any means, however inconsiderate or nonsensical. Thank goodness I brought earplugs - I put them in for three hours that night as I sat and stewed, unable to concentrate on or enjoy anything. Beyond that heinousness, the room was as I expected from the reviews: it looked nice on the surface but the carpets were pretty dingy (saw a fingernail on the floor), the chairs were noticeably stained and worn, and the bathroom faucet was loose and produced no hot water. This hotel could use better staff, renovations, and policies and business practices that are actually geared towards making an enjoyable guest stay.