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Canopy by Hilton West Palm Beach Downtown

Property class: 4

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Photo gallery for Canopy by Hilton West Palm Beach Downtown

A modern interior with wooden panel walls, indoor seating, and potted plants.
A modern bar area with a large island, bar stools, and a view of the ocean.
A modern lobby with a curved ceiling, wooden reception desk, seating area with leather chairs, and potted plants.
A modern living room with a sofa, coffee table, and TV. There is a sliding glass door leading to an outdoor area with chairs.
A spacious outdoor lounge area with wicker furniture, round tables, and hanging pendant lights.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $245
$218 nightly
$245 total
Total with taxes and fees
Oct 11 - Oct 12

Explore the area

View in a map
380 Trinity Place, West Palm Beach, FL, 33401
  • Place, Palm Beach Atlantic University
    ‪3 min walk‬
  • Place, Palm Beach County Convention Center
    ‪7 min walk‬
  • Place, Kravis Center For The Performing Arts
    ‪9 min walk‬
  • Airport, President Donald J. Trump Intl. Airport (DJT)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a wooden dresser, a small shelf with a vase, a coffee maker, and a bottle of water.

Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

A modern bedroom with a bed, bedside table, and a wall-mounted lamp.

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

A modern hotel room with a large bed, a chair, a nightstand, and a view of the city.

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

A modern bedroom with a bed, bedside table, and a wall-mounted lamp.

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A modern bedroom with a bed, bedside table, and a wall-mounted lamp.

Room, 1 King Bed, Hearing Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony (3-Room)

A modern living room with a sofa, coffee table, and TV. There is a sliding glass door leading to an outdoor area with chairs.

Suite, Multiple Beds, Balcony (3-Room)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 990 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a large window with a city view, and artwork on the walls.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk, a TV, and a balcony with a view of trees and buildings.

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a large window with a city view, and artwork on the walls.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2
  • 1 King Bed

Corner King Room

  • Sleeps 2
  • 1 King Bed

Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Mobility Accessible

A hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Double Beds, Mobility Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

A modern living room with a wooden dining table, leather chairs, a sofa with orange pillows, a television, and a large window with a city view.

Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • City view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Mobility)

A modern bedroom with a bed, bedside table, and a wall-mounted lamp.

Room, 1 King Bed, Mobility Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $190
Oct 11 - Oct 12
Total with taxes and fees
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About the neighborhood

West Palm Beach

Located in West Palm Beach (Downtown West Palm Beach), Canopy by Hilton West Palm Beach Downtown is within a 15-minute walk of Palm Beach County Convention Center and Clematis Street. .This hotel is 5.4 mi (8.7 km) from Port of Palm Beach and 1.2 mi (2 km) from Worth Avenue.

What's nearby

  • CityPlace - 3 min walk - 0.2 miles
  • Palm Beach Atlantic University - 3 min walk - 0.2 miles
  • Palm Beach County Convention Center - 7 min walk - 0.4 miles
  • Kravis Center For The Performing Arts - 9 min walk - 0.5 miles
  • Norton Museum of Art - 9 min walk - 0.5 miles

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 13 min walk
  • President Donald J. Trump Intl. Airport (DJT) - 12 min drive

Restaurants

  • ‪Eataly - ‬7 min walk
  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪Barrio - ‬7 min walk
  • ‪Il Bellagio - ‬8 min walk
  • ‪Estiatorio Milos - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Canopy by Hilton West Palm Beach Downtown offers 150 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 air-conditioned rooms featuring espresso makers and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Grab a bite to eat at Banter Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in West Palm Beach? This hotel has 3069 square feet (285 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Banter Restaurant - This restaurant serves breakfast only. Guests can enjoy drinks at the bar. Open daily.
Treehouse Lounge & Bar - Onsite lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 33.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 719 out of 1000 reviews
Rating 8 - Good. 142 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The restaurant is cute
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were unique, well kept and staff was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop pool and restaurant. Clean rooms, comfortable bedding, helpful staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beyond great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop area and pool offer stunning views, making it the perfect spot to relax and enjoy the weekend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was excellent,friendly,helpful and smiley. This is my family's staycation. A+++ ALL THE WAY
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, walkable to a few places we wanted to go. All staff from valet to front desk to restaurant service was wonderful. Property and rooms were well kept and clean. Would come back!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with a nice view of the downtown area. Great pool and hot tub. The Banter restaurant servers are pretty slow and unorganized but the rest of the hotel makes up for that. I definitely will return to sray there again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Great place! Breakfast was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just 10 minutes from the Brightline station. Bright and vibrant atmosphere, friendly staff, and beautiful views.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very friendly as was the staff on the rooftop pool and Bar
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always start at the Canopy Downtown West Palm, it feels like a Second Home to me. Staff is very welcoming and the place is neat. Will definitely come back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at both restaurants was excellent and staff was exceptional. They were friendly and helpful.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
​Great hotel and very complete! I highly recommend it. The hotel is very good and has all the services you need for a comfortable stay. My favorite part was the pool, which is located on the 13th floor and offers a great view. Also, the service is bilingual; they assist you perfectly in both English and Spanish, which is deeply appreciated. I would definitely come back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful Stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, professional, great staff, healthy breakfast options, love the shower, great location for restaurants and golf travel.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent coffee at breakfast, and cozy rooftop bar.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed lobby and rooms— great staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The room was very clean & inviting- check in person was so nice & friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel that is convenient to everything. Would definitely stay here again when I return. Great places to eat nearby and farmers market.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent food options:)
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
nice room great shower
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't beat the location! Easy to walk to City Place if you like to shop, and fabulous Etaly Restaurant. If you are not a walker, the Hotel provides a fun Golf cart shuttle to drop and pick you up from your destinations. The driver is very knowledgeable about the area and makes the ride super fun. We had him drop us at the beach, the famous Worth Ave on Palm Beach for shopping and nighttime dining. Way more fun than Uber! Our Dog-ter loved the attention from the charming, hospitable staff. The beds were above average, but the pillows were hard, (just an FYI). We loved the vibe and will be back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly staff.
Stayed 1 night in Sep 2025