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Smart Hotel Gallery House

3.0 star property

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Photo gallery for Smart Hotel Gallery House

Exterior
Reception
Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Via Mariano Stabile,136, Palermo, PA, 90139
  • Place, Via Roma
    ‪1 min walk‬
  • Place, Teatro Massimo
    ‪3 min walk‬
  • Place, Palermo Cathedral
    ‪13 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪33 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Palermo

Smart Hotel Gallery House is centrally located in Palermo, a 5-minute walk from Regional Archaeological Museum and 5 minutes by foot from Teatro Massimo. .This hotel is 0.8 mi (1.3 km) from Church of St. Mary of the Admiral and 0.8 mi (1.3 km) from Church of San Cataldo.

What's nearby

  • Via Roma - 1 min walk - 0.1 miles
  • Teatro Massimo - 3 min walk - 0.2 miles
  • Via Maqueda - 3 min walk - 0.2 miles
  • Politeama Garibaldi Theater - 5 min walk - 0.3 miles
  • Palermo Cathedral - 13 min walk - 0.7 miles

Getting around

  • Palermo Central Station - 9 min drive
  • Giachery Station - 19 min walk
  • Punta Raisi Airport (PMO) - 41 min drive

Restaurants

  • ‪A Casa Di Francesco - ‬2 min walk
  • ‪Antico Caffè Spinnato - ‬4 min walk
  • ‪Mercato Excelsior - ‬3 min walk
  • ‪Terrazza Martini - ‬3 min walk
  • ‪Settimo Cafè - ‬2 min walk

About this property

Smart Hotel Gallery House

Smart Hotel Gallery House offers 12 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Palermo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 12 individually furnished guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting.
Take advantage of the hotel's room service (during limited hours). To-go breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (EUR 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 10:00 AM for a fee: EUR 8 per person

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Private wine tours
  • Sauna

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in fee for check-in between 11:30 AM and 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 8 per person
  • Airport shuttle fee: EUR 35 per room (one-way)
  • Valet parking fee: EUR 25.00 per day (in/out privileges)
  • Late check-in fee for check-in between 11:30 AM and 9:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Gallery House Hotel
Gallery House Palermo
Hotel Gallery House
Hotel Gallery House Palermo
Hotel Gallery House Palermo, Sicily
Hotel Gallery House
Smart Gallery House Palermo
Smart Hotel Gallery House Hotel
Smart Hotel Gallery House Palermo
Smart Hotel Gallery House Hotel Palermo

Smart Hotel Gallery House Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 40 reviews
Rating 8 - Good. 9 out of 40 reviews
Rating 6 - Okay. 14 out of 40 reviews
Rating 4 - Poor. 6 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

TIMOTHY

Traveled with family
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Leaking shower. Leaking sink. Flooding bathroom floor. Shortage on bath towels. Staff was friendly but useless to solve problems.
Stayed 5 nights in May 2019

6/10 Okay

Ebony, Perth, Australia

Liked: Cleanliness

Ok hotel

The room itself was fine but the bathroom was a little dated with a tiny shower covered in mold. The bathroom also had an odd smell that we couldn’t get rid of. The worst part was that the power would turn off every half an hour or so and we would have to turn the mains switch off and on again to get power back.
Stayed 3 nights in Oct 2017

10/10 Excellent

Tina & Dess, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

This little hotel is a gem. Very tasteful, at a wonderfully central location. Three things are quite exceptional: Their breakfast puts five star hotels to shame. Everything was delicious. Too delicious! The bed linen is so amazing that you find yourself reluctant to get out of bed! Most importantly, they have the most amazing staff. They go out of their way to advise you on where to go and what to see and find any information you could possibly wish. They cater for your every wish, always with a smile. Particular praise must go to their Mariella and Alessio - the loveliest of people who make your stay unforgettable. Lovely people, lovely hotel, lovely city!
Stayed 4 nights in Sep 2017

10/10 Excellent

Katia, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel in the heart of Palermo

This is a fantastic spot. The location is perfect and the rooms spacious. Great staff. Highly recommend!
Stayed 1 night in Aug 2017

8/10 Good

Cristina & Luis, Spain

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel near histórica area

The hotel was very well located near city center and histórical área. Staff extremely kind and helpful. Cons: the hotel is located in a building where other hotels and b&bs are located and. there is only one elevator with four people capacity. Breakfast is just fair

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to town and shopping

The hotel is clean but they did not change the towels we used even though they have a sticker indicating that if you leave it in the floor it will be changed they just took it and didn't replace ,the Wifi didn't work ,and the breakfast buffet not enough food was offered in relation to the number of customers present and you feel monitored if you go for seconds the ratio was 1 croissant to 4 customers and 1 toast to 3 customers . However, I would recommend, because it is clean and close to town.

2/10 Terrible

Luiz

Disliked: Staff & service, property conditions & facilities

Péssimo atendimento

Quero registrar minha total insatisfação com o estabelecimento. Fizemos uma reserva que incluía na diária estacionamento com manobrista e café da manhã. Ficamos hospedados por 3 noites , usamos a garagem por 2 noites e na hora do check out o proprietário que dizia não falar inglês??? nos apresentou uma conta de 75 euros pelo uso do estacionamento, alegando que não estava incluído e que devíamos reclamar com a Hoteis.com ( o que fizemos e diga-se fomos prontamente reembolsados e muito bem atendidos) Foi um absurdo até porque um estacionamento em nenhuma cidade que visitamos custava mais que 10 euros a diária. Usou totalmente de má fé conosco se aproveitando que estávamos com pressa para pegar um trem e não podíamos perder tempo debatendo! Também disseram que o café não estava incluído na diária!!! Nota 0 !! Não recomendo para ninguém!!! Ressaltando porém que a Hoteis.com foi formidável no atendimento conosco!
Stayed 3 nights in Jun 2019

10/10 Excellent

JOSE MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

4/10 Poor

MARIA APARECIDA

Disliked: Cleanliness, property conditions & facilities, room comfort
Foi horrível pq passamos apenas uma noite e fomos transferidos para outro hotel bem mais longe do centro, à nossa revelia Alegaram reformas urgentes mas um transtorno!
Stayed 2 nights in Jun 2018

6/10 Okay

Priscila

Liked: Cleanliness, property conditions & facilities

Bom custo beneficio

Estadia bem simples, com café da manhã simples. Bom custo beneficio. Equipe da recepção não fala inglês.
Stayed 1 night in Jul 2018

4/10 Poor

MARA

Disliked: Property conditions & facilities, room comfort

Péssima recepção.

Escolhemos esse hotel pela localização, porém logo que chegamos nos informaram que no dia seguinte seríamos transferidos para outro hotel. Esse outro hotel ficava a 10 quadras de distância do hotel Gallery. Péssima atitude desse hotel, que deveria ter nos informado isso antes de chegarmos.
Stayed 2 nights in Jun 2018

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Birgit, Bonn

Disliked: Property conditions & facilities, room comfort

Citytrip nach Palermo

Im Rahmen einer Sizilien Rundreise haben wir natürlich auch in Palermo Halt gemacht und hatten Hoffnung auf ein schönes Hotel! Das Hotel ist ok, aber auch nicht mehr. Die Zimmer zur Straße hin sind unglaublich laut, so dass ohne Oropax nicht an Schlaf zu denken ist. Das Bad hat sehr klein, in der Dusche kann man sich nicht drehen. Das Frühstück war hingegen gut.
Stayed 2 nights in Sep 2017

8/10 Good

Nicoletta

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2017

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

Natale Emanuele Maria

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Pretenzioso

Nonostante l'ottima location, la struttura presenta molteplici lacune : TV non visibile per assenza di segnale, WiFi non disponibile (dicevano per lavori di manutenzione, ma poi scoprivi che era necessaria una password che non ti davano), colazione scadentissima per conto tutto sommato salato. Esperienza da non ripetere
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel modesto

La stutttura e' divisa su due piani e a noi e' stata assegnata una camera al 6 piano. La camera era piccola ed occupata in gran parte dal letto e da un armadio che si poteva usare solo per meta'. Il bagno aveva una doccia assai poco funzionale che impiegava molto a scaldare l'acqua e un dispersore di plastica assai rudimentale. Di notte la camera risultava rumorosa perchè si udiva il rumore di un compressore fuori dalla finestra. Non saprei dire se le camere dell'altra parte dell'albergo fossero migliori di quella capitata a noi. Sicuramente il rapporto qualità/prezzo della stanza non è stato soddisfacente. La colazione era di un livello discreto ed abbondante. Il wifi funzionava correttamente.

6/10 Okay

DOMENICO

Liked: Staff & service
Elementi positivi: Accoglienza perfetta e gentilezza del personale. Centralità dell'hotel. Elementi negativi: Stanze un po' vetuste, che necessiterebbero di un ammodernamento.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Centrale, ottima, accoglienza, camera spaziosa e pulita, bagno spazioso e pulito, ottima colazione varia ed abbondante

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

8/10 Good

Guglielmo

Liked: Cleanliness, staff & service

Hotel centrale e anche con possibile parcheggio.

Gentili e disponibili alla reception, buona la colazione x i dolci. Stanze abbastanza comode.

6/10 Okay

Annmari, Östersund

Liked: Cleanliness

Kommer inte tillbaka till detta hotell

Vi hyrde 2 rum (vi var två par). Det som slog oss direkt var att det luktade så illa inne i rummen, svårdefinierad doft - soptipp? I det ena rummet syntes tydliga fuktskador som målats över, där luktade också mögel. Luftkonditioneringen hade bara ett läge, nämligen jättekallt! (Oavsett vilken temperatur vi ställde in). Hotellets läge är bra om man vill se äldsta delarna av Palermo, nära till både museer och shopping. Vi hade bokat två nätter vilket var tur, fler än så hade vi inte klarat.

6/10 Okay

Oscar, Cagliari

Liked: Staff & service
Disliked: Room comfort

non male, ottima posizione per girare il centro

L'albergo conta con un personale gentile e molto alla mano, è decorato in modo carino nelle aree comuni, il palazzo è un po' datato e questo presenta un paio di problemi all'albergo sui quali dovrebbero lavorare per migliorare, le camere non sono assolutamente insonorizzate, il problema non è tanto all'esterno come ai corridoi e stanze accanto, già la porta principale della stanza lascia intravedere un bel spazio di luce fra la porta è il telaio che ovviamente permette al rumore di entrare praticamente facendo crederti che i vicini sono dentro della tua stanza. il bagno è abbastanza stretto con un leggero odore di fogna e ci è capitato di avere una blatta come ospite indesiderato che probabilmente veniva dallo scarico del bagno (mia moglie ha una forte paura degli insetti in generale), la quale gentilmente dal personale è stata spruzzata con qualche insetticida, peccato che non sono passati un po' dopo per rimuovere il cadavere :) Colazione da migliorare, sopratutto nella scelta dei prodotti, e magari nell'acquisto di una vera macchina del caffè, anche se nuovamente la gentilezza della ragazza presente nella sala colazione e nuovamente una nota positiva.