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GOLD SUITE&SPA

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Superior Room | Bathroom | Separate tub and shower, jetted tub, hydromassage showerhead
Deluxe Suite | Down comforters, free minibar items, individually decorated
Deluxe Suite | Down comforters, free minibar items, individually decorated
Superior Room | Down comforters, free minibar items, individually decorated
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is $301
$265 nightly
$301 total
Total with taxes and fees
Jun 29 - Jun 30

Explore the area

View in a map
Via Tripoli 20, Via Mariano Stabile 118, Palermo, PA, 90139
  • Place, Via Roma
    ‪1 min walk‬
  • Place, Teatro Massimo
    ‪5 min walk‬
  • Place, Politeama Garibaldi Theater
    ‪7 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪33 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Down comforters, free minibar items, individually decorated

Deluxe Suite

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Down comforters, free minibar items, individually decorated

Superior Room

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Elite Room, 1 Bedroom, Non Smoking

Elite Room, 1 Bedroom, Non Smoking | Down comforters, free minibar items, individually decorated

Elite Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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Crisol Europa
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  • Air conditioning
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3.7 out of 5, Good, 622 reviews
$66 nightly
The price is $82
Jul 17 - Jul 18
Total with taxes and fees
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About the neighborhood

Palermo

With a stay at GOLD SUITE&SPA , you'll be centrally located in Palermo, steps from Via Roma and 7 minutes by foot from Teatro Massimo. .This guesthouse is 0.6 mi (1 km) from Via Vittorio Emanuele and 0.7 mi (1.1 km) from Quattro Canti.
View more Guest Houses in PalermoOpens in a new window

What's nearby

  • Via Roma - 1 min walk - 0.1 miles
  • Teatro Massimo - 5 min walk - 0.3 miles
  • Via Maqueda - 5 min walk - 0.3 miles
  • Politeama Garibaldi Theater - 7 min walk - 0.4 miles
  • Piazza Ruggero Settimo - 7 min walk - 0.4 miles

Getting around

  • Palermo Palazzo Reale-Orleans Station - 4 min drive
  • Giachery Station - 19 min walk
  • Punta Raisi Airport (PMO) - 41 min drive

Restaurants

  • ‪Tondo - ‬1 min walk
  • ‪Antica Carnezzeria Conca D'Oro - ‬2 min walk
  • ‪Locale - ‬3 min walk
  • ‪Scja’vúru - ‬3 min walk
  • ‪Osteria Fratelli Lo Bianco - ‬3 min walk

About this property

GOLD SUITE&SPA

GOLD SUITE&SPA offers 3 air-conditioned accommodations with indoor private hot tubs and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Beds feature down comforters. 60-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries. This Palermo guesthouse provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
Treat yourself to a stay in one of the 3 individually decorated guestrooms, featuring indoor private hot tubs and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include minibars (stocked with some free items) and electric kettles, and housekeeping is provided daily.
A complimentary continental breakfast is served daily from 9:30 AM to 10:00 AM.
The front desk is staffed during limited hours.
A complimentary continental breakfast is served each morning between 9:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 9:30 AM to 10:00 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Spa

  • Treatment room

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:30 AM - 2:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 40.0 per night

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

GOLD SUITE SPA
GOLD SUITE&SPA Palermo
GOLD SUITE&SPA Guesthouse
GOLD SUITE&SPA Guesthouse Palermo

GOLD SUITE&SPA Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 3 out of 16 reviews

8.4/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful stay at Golds Suite & Spa. Our room was beautiful and comfortable. The staff was extremely helpful even though we did not speak Italian. The hotel was within walking distance of restaurants sightseeing and shopping. We would stay there again.
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

Goodarz

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bait & Switch. Unfortunately this was a very bad experience. I booked a 538 sq ft Room Superior Room and instead was given a room half of the size. When I told the owner, I was initially treated like an idiot as she tried lying to me and telling me that this was the room I booked although it was at a completely different address, different part of town, and different looking room than advertised! The “Continental Breakfast” was two small sandwiches with barely anything inside and two very delicious croissants, but definitely not a continental breakfast nor as pictured. The owner was very Rude and even hung up on me. No Professionalism or Customer Service at all. It’s a Shame as this property has a lot of potential!
The “Continental Breakfast”
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Max

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful Experience – Avoid This Hotel Our stay was extremely disappointing from start to finish. About 20 minutes before arrival, the hotel informed us of a “water issue” and suggested our booking might be cancelled, though the water had clearly been off before this late notice. After several hours travelling from Catania to Palermo, we arrived stressed and uncertain if we’d have accommodation for the night. There was no proper check-in. No keys, codes, or guidance, and no staff to assist. We had booked a superior room but were placed in a smaller deluxe one that hadn’t been properly cleaned (we even found someone else’s underwear!), and the sauna had a nail sticking out of the floor, which I stepped on. Later that evening, we were told to move again to an even smaller “minisuite” behind the check-in desk or face cancellation. We were woken at 8:45am demanding our decision. Breakfast was poor, consisting of a few pastries and dry ham sandwiches, seemed pre-made or store bought. There was no hot water for showers throughout our stay despite reporting it immediately. The hotel’s “gesture of goodwill” was a €5 bottle of prosecco. The staff on WhatsApp were rude, hostile, and at times purposely unhelpful. Only one staff member on site tried to help, and her efforts were appreciated amid clear understaffing. Upon departure, there was no proper check-out process, and we were briefly locked in the courtyard. Overall, this was a horrendous, unprofessional and distressing trip.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Zoila Ines

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nada que ver con lad fotos que se muestran! Ni diquiera la misma direccion! La entrada muy complicada, escaleras y puertas incomoda para las maletas, uno vofoho psra abajo luego de llegar al 3er puso otro codigo para entrar al padillo y luego con llave entrar al apto”, fijarse bien si rentas uno con sauna porque no todos lo tienen y mi habitacion nada que ver con la foto! A las 12.30 las 4 noches que estuve empezo a sonar algo fuerte, una bulla que te despierta, un motor en la cocina o el baño?! No pude definir que era pero duraba muchoo tiempo y hasta la 1 de la madrugada, tal vez un motor de agua ni idea pero las 4 noches me desperté. El sonido de la calle a mi no me molesta así que era justo en el propio apto. Yo prefiero que sean sinceros y me enseñen la foto de donde voy a pagar para quedarme y decido si hacerlo o no. Para mi fue una deception enorme y muy incomodo!
Stayed 4 nights in Sep 2025
Verified

2/10 Terrible

Joëlle

Disliked: Staff & service, property conditions & facilities
Nous avons reçu un message whatsapp pour nous indiquer de nous rendre à une autre adresse Personne pour vous recevoir En fait il s’agit de love room, non indiqué sur le descriptif Bruit de jacuzzi très tôt le matin Le petit dej soit disant complet fout être apporte entre 9 h et 10 h!!! Je deconseille
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Guitard

Liked: Cleanliness
Disliked: Staff & service

Ne vaut pas 4 étoiles

Nous devions avoir une suite deluxe...mais changement de dernière minute, chambre pas prêtre a 16h30, nous avons une petite chambre et surtout un lit de 120 cm ! Petit déjeuner dans la chambre pas pratique du tout car rien pour s'asseoir et table donc sur le lit. Rien a redire sur baignoire et sauna.
Stayed 1 night in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lieu apaisant où l’on se sent bien

Magnifique endroit très bien placé à proximité de tout ce dont on a besoin au centre ville de Palerme
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localización excelente. Todo muy bien. Recomendable. Nos hicieron un upgrade porque tuvieron un problema con la habitación original.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Céline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malheureusement excessivement bruyant du fait de la rue en contrebas mais c'est la contre partie de l'emplacement idéal. Le logement en lui-même était parfait.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto sopratutto il gentile Maurizio che ci ha aperto le porte della struttura ma non solo, anche della magica Palermo!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

jean marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe chambre au centre ville

Excellent sejour dans une superbe chambre au centre ville. Accessible a pied depiis la gare (20mn) et des principaux sites a visiter en 10mn. Nous n'avions pas recu d information pour rentrer dans la chambre (code d entrées) et cela a été un peu fastidieux la première fois. Petit déjeuner apporté à 9h15 dans la chambre, un peu tard pour nous.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Ilaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mein Partner und ich haben eine Woche in Palermo verbracht und uns für das Hotel Gold & Suite entschieden. Bereits vor unserer Anreise wurden wir vom Hotel kontaktiert, um uns einen Transfer vom Flughafen zum Hotel zu organisieren. Als wir dann ankamen, wurden wir herzlich von Maurizio empfangen. Er brachte uns direkt zum Hotel und erzählte uns auf dem Weg dorthin einige interessante Dinge über Palermo und gab uns Tipps, welche Orte wir unbedingt besuchen sollten. Nach dem Check-in erwartete uns ein wunderschönes Zimmer mit eigener Sauna und Whirlpool. Morgens wurden uns frische Croissants gebracht, und nach unserer Rückkehr aus der Stadt fanden wir unser Zimmer stets sauber und gepflegt vor. Wir waren sehr zufrieden mit unserem Aufenthalt und werden sicherlich wieder im Gold & Suite buchen, wenn wir erneut nach Palermo reisen.
Verified

10/10 Excellent

Maichol

Liked: Cleanliness, amenities, property conditions & facilities, communication
War alles hervorragend kann ich nur weiterempfehlen.
Verified

6/10 Okay

catherine

Liked: Staff & service
Disliked: Room comfort
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Lolie

Stayed 4 nights in May 2024