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Cristal Hotel Palermo

Property class: 4

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Photo gallery for Cristal Hotel Palermo

Terrace/patio
A spacious lobby with a modern design, featuring a large potted plant, seating area, and a view of the cityscape through the glass wall.
Front of property
Room, 1 Double Bed
A spacious lobby with a high ceiling, a turnstile entrance, and a seating area with a potted plant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $165
$140 nightly
$165 total
Total with taxes and fees
Sep 23 - Sep 24

Explore the area

View in a map
Via Roma 477 A, Palermo, PA, 90139
  • Place, Via Roma
    ‪1 min walk‬
  • Place, Palermo Harbour
    ‪3 min walk‬
  • Place, Politeama Garibaldi Theater
    ‪5 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪33 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, a window with curtains, and a wall-mounted picture.

Standard Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

A hotel room with a window view of a building with balconies and shutters, a table with a coffee maker, cups, and a book.

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

A neatly made bed with white linens, two bedside tables with lamps, and two framed pictures on the walls.

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 269 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

A hotel room with a large bed, a smaller bed, a TV, a dining table, and a window with a view of buildings.

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

A hotel room with a bed, bedside table, lamp, TV, and large windows.

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

A modern hotel room with a large bed, a bedside table, a nightstand, and a wall-mounted picture.

Suite

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Studio Suite

A hotel room with a bed, a nightstand, a lamp, a framed picture on the wall, and a window with curtains.

Junior Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Courtyard View

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a chair, and a coat rack.

Superior Single Room, Courtyard View

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room, City View

A modern hotel room with a large bed, a desk, a chair, and a wardrobe.

Superior Double or Twin Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, City View

A modern hotel room with a large bed, a small bedside table, a window with curtains, and a view of buildings outside.

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Quadruple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 523 reviews
$156 nightly
The price is $183
Sep 22 - Sep 23
Total with taxes and fees
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About the neighborhood

Palermo

With a stay at Cristal Hotel Palermo, you'll be centrally located in Palermo, just a 4-minute walk from Palermo Harbour and 7 minutes by foot from Teatro Massimo. .This hotel is 0.7 mi (1.2 km) from Quattro Canti and 6.6 mi (10.6 km) from Mondello Beach.

What's nearby

  • Via Roma - 1 min walk - 0.0 miles
  • Palermo Harbour - 3 min walk - 0.2 miles
  • Politeama Garibaldi Theater - 5 min walk - 0.3 miles
  • Teatro Massimo - 5 min walk - 0.3 miles
  • Piazza Ruggero Settimo - 5 min walk - 0.3 miles

Getting around

  • Palermo Central Station - 8 min drive
  • Giachery Station - 19 min walk
  • Punta Raisi Airport (PMO) - 35 min drive

Restaurants

  • ‪Antico Caffè Spinnato - ‬3 min walk
  • ‪Tondo - ‬1 min walk
  • ‪Oste E Pizza - ‬2 min walk
  • ‪Sciampagna - ‬2 min walk
  • ‪Antica Carnezzeria Conca D'Oro - ‬3 min walk

About this property

Cristal Hotel Palermo

Cristal Hotel Palermo offers 85 accommodations with minibars and safes. 50-inch flat-screen televisions come with digital channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Palermo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 85 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 8 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Palermo? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Local cuisine breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Cristal Hotel Palermo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 18 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Nearby parking fee: EUR 18 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number IT082053A18KV2MVCE

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Ibis Styles Palermo Cristal Hotel

Cristal Palace Hotel Palermo

Cristal Palace Palermo

Hotel Palace Cristal

Cristal Palace Hotel Palermo, Sicily

Palermo Cristal Palace

Ibis Styles Cristal Hotel

Ibis Styles Cristal

Ibis Styles Palermo Cristal Sicily

Palermo Cristal Palace

Ibis Styles Palermo Cristal Hotel

Ibis Styles Palermo Cristal Palermo

Ibis Styles Palermo Cristal Hotel Palermo

Cristal Hotel Palermo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 283 out of 843 reviews
Rating 8 - Good. 366 out of 843 reviews
Rating 6 - Okay. 132 out of 843 reviews
Rating 4 - Poor. 41 out of 843 reviews
Rating 2 - Terrible. 21 out of 843 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Simona Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, modern, renovated rooms, breakfast with lots of options.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to plenty sightseeing places with in walking distance
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Simona Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms, helpful staff, great breakfast. In the middle of the city so the area is slightly noisy but the room was well sound isolated and at at higher floor so we had a very comfortable stay.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and courteous
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sara

The room was just as I’d hoped. Basic, clean and affordable. The location of the hotel is superb. Easy walking distance to the tourist sights, but equally accessible to the Palermo that the locals frequent. I would definitely stay there again on future visits to Palermo.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jonathan Wasson

Liked: Cleanliness, property conditions & facilities
Very clean, excellent breakfast, nice, helpful staff.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great spot in town for us. Nice staff, clean and central.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Philipp

For our vacation, it was ok
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very nice and accommodating
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this property was really close to a pedestrian street with lots of food options.
Stayed 3 nights in May 2025
Verified review

8/10 Good

dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice two night stay in the Ibis . Staff very nice and good atmosphere in hotel . Very good location and pleasant walk into the centre of Palermo
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded from the double room to the suite which was nice Rooms need updating Buffet breakfast had a lot of options Easy to get to by public transport
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Real value for money hotel. Good location, typical nice hotel buffet breakfast with lots of pastry cakes, near to airport bus, on a main road so quite noisy, staff excellent.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Masae

Liked: Cleanliness, property conditions & facilities
The location was good and the breakfast was excellent. Housekeeping made the bed every day, but the towels weren’t replaced with new ones.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Heydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, parking was easy to get to. Close to many historical sites and restaurants. The upgraded room with a roof top patio was great with view to the street. Property was quiet and the breakfast had many options.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Roddy

Liked: Cleanliness, staff & service, property conditions & facilities
Bargain hotel in a great location a short walk from the historic centre. Clean & comfortable spacious rooms, a nice bright lobby and helpful staff. Breakfast isn't great, but that's about the only knock. Great location for lots of nearby restaurants, so not a major issue.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Grayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful desk staff. Nice breakfasr buffet.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room and bathroom
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

CAROLINE JOY

Disliked: Staff & service, amenities, property conditions & facilities
Noisy with work going on using hammer drills above our room when we complained they said well 1 day out of our 4 days had no work going on, when we asked for the managers details they wouldn’t give it to us. We ended up leaving early as it was so bad there.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Besik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying here.The location is absolutely fantastic, nestled in a vibrant, walkable area filled with charming shops and delightful restaurants. The staff were incredibly friendly and accommodating, ensuring that my stay was comfortable and enjoyable. Their warm hospitality truly made a difference. I can’t wait to return and will definitely be recommending this hotel to my friends.
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Roger

Great location. Across from a good restaurant. Desk staff very friendly and helpful. Unfortunately via Roma has many siren from emergency vehicles.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in the best area. Clean. Big room and bathroom . Possibility to make tea and coffee in the room. Hotel is a bit outdated,but very good.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but adequate. It was clean. We enjoyed the breakfast. Not too fancy but bread and baked goods were good. Hotel is conveniently located and very close to airport shuttle service.
Stayed 6 nights in Mar 2024
Verified review

6/10 Okay

karina

Liked: Cleanliness, staff & service, amenities
we liked it; however, improvements are needed. AC needs to be stronger for how hot the city is. Breakfast was amazing.
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

Annunziata

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was old and not so confortable as well as the beds. Bathroom with an awful sewer smell..not suggested even if for few nights.
Stayed 1 night in Jul 2025