4/10 Poor
Helen
Traveled with group
Mar 14, 2026
Liked: Cleanliness
Disliked: Staff & service, amenities
We were at the front entrance in the rain and cold trying to use the code given to enter. Nothing worked. Several phone calls got us in. Once inside there was confusion on how to get our key to the room. Finally a code was given over the phone to open a box containing our key, but no card to activate power ,lights etc. After more calls etc. We got the card. The room itself contained 2 tiny single beds so close together in a small confined space, it was difficult to get up for the washroom use. That washroom itself only provided one hand towel…,tiniest of shower stall but since there was no one to ask about these things, we didn’t want to waist more time trying to call someone on our very limited one night stay. We certainly did not see what we had come to see. On checkout the instructions were very poor. Put the key in a mailbox by receptionist. There was only a basket at the counter . Thankfully the person that apparently retrieves the keys came to collect them. There were no keys in the basket but that is where we were supposed to put them. I would not recommend staying here .
Helen
Stayed 1 night in Mar 2026